I would like to give a huge thank you to Damian at Wickes Anerley for providing the best customer service I have ever experienced. He was incredibly helpful, patient, and attentive throughout, tak... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I would like to give a huge thank you to Damian at Wickes Anerley for providing the best customer service I have ever experienced. He was incredibly helpful, patient, and attentive throughout, tak... もっと見る
企業が回答しました
Despite booking and getting a confirmation (and a request for feedback afterwards) we got there to find our allotted person no longer works for Wickes and apparently they never have planners working o... もっと見る
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Last year, I was looking to add a couple of units, but they were a bit expensive, so I was directed downstairs. While wandering around, not entirely sure what I needed, Amina noticed that I probably l... もっと見る
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I think the best thing about Mo is that he is customer-focused and doesn't try to sell you what you don't want or need, there is nothing worse than a pushy sales person! Mo has a lot of product knowle... もっと見る
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
14 Anerley Station Road, Penge, London, SE20 8PY, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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I bought some plaster & a single 4x8 plasterboard. It was a dry day not paticularly windy but after paying for the goods & pushing the trolley to my car a gusto of wind blew the plasterboard & snapped it 😳. I put the plaster in the car & took the board back to see if i would get an exchange. I didn't fancy my chances but after explaining to Harison at Anerly what happened, with no hesitation & to my surprise he said it was fine to swap it, which i did cut it made sure to cut it to the length I wanted in the shop. I'd like to thank Harrison & all the Anerly team, as they are all great & very helpful. That's why I like going there more than the other DIY shops.

Wickes - Anerley からの回答
Amazing customer service from Yass
Very professional and polite

Wickes - Anerley からの回答
So I went into Wickes today and got served by Anna & Ahim . I’m old school and I like to be served properly these guys came up with the goods. Great service the old fashioned way.

Wickes - Anerley からの回答
I had the pleasure of visiting Wickes Anerley today and was served by a member of staff named Josh. From the moment I approached him, he was friendly, professional, and incredibly helpful. His approach to customer service was exceptional he went above and beyond to make sure I had everything I needed and answered all my questions with patience and a genuine smile.
It’s rare these days to receive such attentive and personable service, and Josh truly made my visit stand out. It was one of the best customer service experiences I’ve had in a very long time. He’s a real credit to the team at Wickes Anerley, and I hope he gets the recognition he deserves.
Thank you, Josh – you turned a regular shopping trip into a genuinely pleasant experience!

Wickes - Anerley からの回答
Katrina Harris, my Wickes kitchen designer, was a joy to work with. I had no real idea of how I wanted my kitchen to be, but with expert and patient advice she guided me through the whole process and made it very straightforward. I now have a beautiful installed, high quality kitchen, at a great price, and I couldn't be happier. The installers were wonderful, too. I came to Wickes on recommendation from a friend and I would definitely recommend them to others.

Wickes - Anerley からの回答
Had to buy a couple of internal doors, staff where very helpful in finding bits that I needed, and Abbie on the till was friendly and courteous.

Wickes - Anerley からの回答
The store had exactly what I needed and Abbie was very pleasant and helpful.

Wickes - Anerley からの回答
I went to wickes on Saturday 10th May in the morning with my husband to buy tiles. I needed help and approached store assistant Courtney. He was fantastic he helped me select the right tiles and check other products and went up to the showroom multiple times with me.He helped me complete the purchase and load 18 boxes of tiles from shop floor to my car. His smile, mannerism and willingness to help made my experience seamless and stress free. I dread going to DIY stores as its hard to find staff to help but this time it was a great experience. Thank you Courtney.

Wickes - Anerley からの回答
Anna and Dan were absolutely brilliant when we visited this morning. They went over and above to help us get the tiles that we needed and we are hugely grateful. It’s lovely to see that kindness and customer service still exists, thank you to the whole team at Wickes Anerley

Wickes - Anerley からの回答
All very friendly and helpful staff I go in there frequently and there is never any problems always there to help me

Wickes - Anerley からの回答
Was helped today by a lovely lady called Kay, she was polite, helpful & gave great advice.
Cheers
Paul Harrison

Wickes - Anerley からの回答
Anna and Afrim were so helpful, as a DIYer it really helps having people in store who know what they’re talking about and are proactive about helping. Thank you so much guys for your help.. I’ll be back!

Wickes - Anerley からの回答
I must name one person who went beyond the normal level to provided excellent service. Kay served me and despite my dithering with my finances she made an extra effort to help. The goods were purchased and the delivery organised with efficient professionalism and courtesy
Phil

Wickes - Anerley からの回答
Michelle from Gilford served and she was very helpful and supporting even though she was not fully familiar with the store. If needed to I will seek her for help

Wickes - Anerley からの回答
Sree has been great at helping me design my new kitchen, very knowledgeable about the product range and flexible at making several adjustments to the design when it was needed! Super helpful and patient, and explained everything very well also.

Wickes - Anerley からの回答
Service was amazing! Kay was warm and welcoming and very knowledgeable about the entire product range in the shop.. she made my experience a pleasure absolutely second to none customer service here I would recommend.

Wickes - Anerley からの回答
The designer Sree was very helpful and nice person to work with. So happy to work and create my kitchen design with her. hughly recommend wixjes for theri deaign service

Wickes - Anerley からの回答
I had my visit design consultation with Sree at Anerley. she was excellent in every way. Very good advice to what I wanted. She was very pleasant and patient.

Wickes - Anerley からの回答
We were lucky enough to have Momodou Ceesay-Njai help us design a kitchen. He was friendly, helpful and a joy to work with. His ideas gave us more space than we had imagined. Could not recommend more highly.

Wickes - Anerley からの回答
I think the best thing about Mo is that he is customer-focused and doesn't try to sell you what you don't want or need, there is nothing worse than a pushy sales person! Mo has a lot of product knowledge and was able to come up with a practical and good looking design which made our kitchen upgrade much less stressful than it might have been. Shame I wasted so much time getting other quotes before realising there was a branch of Wickes in Anerley .....

Wickes - Anerley からの回答
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