Wickes - Beverley レビュー 

163
•
TrustScore 5段階評価の4.5

4.7

Swinemoor Lane, Beverley North Humberside, HU17 0JU, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great service provided by Louise at the store. After checking stock levels she took us to find where the stock actually was. She then appeared in the tile section to show us ssmples of brick effect ti... もっと見る

企業が回答しました

5つ星のうち2の評価

Bought a Wickes kitchen and initially delighted with design and service from staff in store in Beverley . Beware a few years later the corner doors are cracked , the skirting keeps falling off! , the... もっと見る

企業が回答しました

5つ星のうち5の評価

Many Thanks We have just got to say what a fantastic service you have provided and a fabulous design which we are thoroughly impressed with. Your attention to detail is evident and gave us... もっと見る

企業が回答しました

5つ星のうち5の評価

Danny at Beverley Wickes was a brilliant help, friendly & polite. I'm temporarily walking with sticks. I asked for help locating specific a number of specific sized nails & screws. He immediately loca... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Beverley について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Swinemoor Lane, Beverley, North Humberside, HU17 0JU, 英国

  • +441482860064

4.7

優良

TrustScore 5段階評価の4.5

163件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(163)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Always a good experience at the…

Always a good experience at the Beverley branch staff always on hand to help if any issues. Tracy M was very helpful in finding a certain product I was looking for.

2026年4月26日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Jeff, Thanks for taking the time leaving your review. We're happy to hear that Tracy was able to help find a certain item that you needed. This is the kind of service we aim to provide in all our stores. Thanks again for the kind feedback -JL

5つ星のうち5の評価

Staff member Tracy M greeted me with a…

Staff member Tracy M greeted me with a warm enthusiasm. She assisted in getting my pre ordered goods and was a pleasure to deal with.
A credit to the Wickes team.

2026年4月24日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Malcolm,

We appreciate you taking the time to leave us this fantastic review! We're delighted to hear that you had a positive experience and that Tracy M was so helpful. -Ellysse

5つ星のうち3の評価

Misleading shelf price labels

9Went into Beverley store. Chose 2.5 lit Dulux White emulsion. Price on shelf said Dulux emulsion reduced to £16. At checkout I was charged £21. When I was told to check the price on the shelf, the £16 was in large letters biit in very small letters (5mm?) it said colours only. Misleading to say the least. I think you will find all your stores have the same signage.

2026年4月13日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

We regret the pricing issue you experienced with the Dulux emulsion. We'll review the shelf signage in our Beverley store to ensure clarity and prevent similar confusion. Thanks for bringing this to our attention. -AK

5つ星のうち5の評価

Decking

We visited the store to purchase decking for an out of area project we were served by Tracy M , she went out of her way to be helpful 😀 and assisted us in saving some money, would recommend wickes to anyone and they would be my no1 choice from now on

2026年4月12日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

We're happy to hear that you had such a positive experience! It's great to know that Tracy M was so helpful during your decking purchase. We appreciate your recommendation and are grateful for your support. -AK

5つ星のうち5の評価

Visited Wickes today and was served by…

Visited Wickes today and was served by a lovely lady called Tracy m in Beverley she was very polite and professional as that always are in my local DIY store

2026年4月12日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Paul, We appreciate you sharing your positive experience with us. We're so glad to hear that you found the Tracy in our Beverley store polite and professional. -Summer M

5つ星のうち5の評価

Served by Tracy M

Served by Tracy M, very helpful and happy.. 🙂👍

2026年4月12日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

We appreciate you sharing your positive experience. We are so happy to hear that you found the service from Tracy M helpful and pleasant! -AK

5つ星のうち2の評価

Bought a Wickes kitchen and initially…

Bought a Wickes kitchen and initially delighted with design and service from staff in store in Beverley . Beware a few years later the corner doors are cracked , the skirting keeps falling off! , the dishwasher catches on the skirting and the extractor hood doesn’t work! Really not built to last and very disappointed with response as quoted almost half of original price the put right! Staff in store did best but product and installation shocking

2026年3月31日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hey Angela, thank you for your valuable feedback, and I'm really sorry to hear about your situation with your kitchen, if you can please reply back to the private message I've sent you on trustpilot we can advise further. - Dylan

5つ星のうち2の評価

Will not replace a faulty radiator after spending £40k on a new kitchen & utility

Our fitters were brilliant. Cant fault them, did a lovely job. However one of our radiators has a faulty valve and we cannot get Wickes to either come out inspect, fix or replace. When I called customer services after weeks of trying to get a response from them we were not even on the system properly. Our fitter came back to see if he could sort it but the valve is leaking. When we tried to claim under the warranty, they said the designer cocked up our order and forgot to add it to our main installation paperwork so it does not come under the same warranty as the rest of the work, so not our fault, their mistake but not acknowledging this either. We are now left with a beautiful new utility plus the attractive addition of a pile of paper plates to catch the drips from the faulty valve on the radiator. We are being passed between customer services and the supplier who suggested we try tapping it! No way we are touching it as this would be another excuse for them to say they are not going to do anything about it if we make it worse . We have just spent around £40k with this company and they are quibbling over sorting this out for us. Not acceptable.

2026年3月2日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Mrs Jones, Thanks for taking the time leaving your review. We are sorry to hear about the faulty radiator valve and the issues you've experienced with our customer service. We have requested additional information, so we can get this looked into further for you. Thanks again for leaving your review. -JL

5つ星のうち5の評価

Very helpful staff and the lady at the…

Very helpful staff and the lady at the till Tracy M was very pleasant and professional.

2026年3月25日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Capes, Thank you for sharing your review with us. It is great to hear that Tracy was able to provide you excellent customer service and help you out while in store! -SM

5つ星のうち5の評価

Went into the store with the intention…

Went into the store with the intention to look at bathroom sinks/ units and had a few questions, well!! Pam can to our rescue and everything she suggested/ put forward sounded great & even opened the box up to check the colours (nothing was too much trouble) we will definitely be returning for all the ancillaries required

2026年3月17日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Mike & Clare, We're happy to hear that you had such a positive experience while shopping for bathroom units. We appreciate you mentioning the assistance you received from Pam and are glad that everything met your expectations. We look forward to your return! - Sean

5つ星のうち5の評価

Good store

Good store, well stocked.
Tracy M is always super friendly too and has helped me out several times.

2026年3月15日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Charlotte, Thank you for taking the time to share your feedback with us. It is great to hear that Tracy provided excellent customer service. -SM

5つ星のうち5の評価

Big thumbs up

I love going to the store in Beverley rather than hull even though hull is closer (it a big no no it's like going back in time and staff are shocking)firstly the Beverley store is easy to navigate it's clean the staff are helpful and pleasant knowledgeable Tracy m on the till always smiling and happy and brightens up your day even if you are not in a happy mood
Good work guys big thumbs up
Lord Iain

2026年3月12日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Lord Lain, Thank you for taking the time to share your detailed feedback with us. It is great to hear that you had an excellent experience with Tracy and the team in our Beverley store. -SM

5つ星のうち5の評価

Use Wickes a lot and find staff very…

Use Wickes a lot and find staff very helpful generally. Tracy M was particularly helpful today and friendly. Nice to get discount with my Trade Pro card.

2026年3月13日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hey there, thanks for your amazing feedback, and I'm delighted that Tracy in our Beverley store was super helpful during your visit! - Dylan

5つ星のうち5の評価

Great customer service by Tracy M

Great customer service by Tracy M

2026年2月21日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi, Sally. Thank you for taking the time to share your review with us. We're delighted to see that Tracy provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

stock query

Tracy checked if there were any large water butt's in stock for me as there were none outside. Joseph brought one from the store for me and offered to carry it to the car if I needed help.
Very helpful as the standard reply when shopping in general is often 'we've only got what's out' if you query more stock.

2026年2月27日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Damagum, we're happy to hear that you received such great assistance! We appreciate you acknowledging the team members who went the extra mile to help you find what you needed and offered to carry it to your car. Thanks for your positive feedback. -LG

5つ星のうち5の評価

Outstanding customer service

Andy went above and beyond to help with our questions and queries. He made the whole process much easier and so much smoother. Highly recommend Wickes - and especially Andy, if you need DIY help!

2026年2月22日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Laura,

We appreciate you taking the time to leave your review. We're delighted to hear that Andy was helpful and made the process easier. Thank you for your recommendation. -Ellysse

5つ星のうち5の評価

Very knowledgeable Sarah and Tracey…

Very knowledgeable Sarah and Tracey helped me find what I needed both went out of their way to help a pleasure I will be back

2026年2月27日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Craig.

We appreciate you sharing your experience. We're happy to hear that our team members were so helpful and knowledgeable. We look forward to your return.- PP

5つ星のうち5の評価

Absolutely loved the experience from…TRACEY M

Absolutely loved the experience from walking in the door a ray of light called Tracey M MADE WHAT WAS AMISERABLE DAY FEEL 10 TIMES BETTER AN ABSOLUTE CREDIT TO YOUR TEAM .will definitely use over B and Q everytime well done .

2026年3月6日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

We're happy to hear that your experience was so positive and that Tracey M made your day better. We appreciate your kind words and are grateful for your support! -AK

5つ星のうち5の評価

Pam at the Beverley Store

Pam at the Beverley Store, picked my click and collect in minutes of ordering and I had it ready on the job within the hour.

2026年3月3日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Chris, That's great to know, how efficient our Click and Collect service worked for you with the help of our store colleague Pam. We are pleased to learn that the items collected were put to use within the hour. Many thanks for your five-star review. - DG

5つ星のうち5の評価

Wickes is a great shop

Wickes is a great shop. Well laid out, clean and they generally stock what I want.
The staff are always pleasant and helpful. They never just point to something. They will always take you to the product you want. I can always rely on their advice.
I'd like to mention Tracy M, whose Customer Service is excellent.

2026年3月1日
自発的なレビュー
Wickes - Beverley ロゴ

Wickes - Beverley からの回答

Hi Lesley, We appreciate you taking the time to share your positive experience. We're happy to hear that our store is well-laid out and that Tracy was able to help you. Thank you for your kind words. -SM

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