Wickes - Burton レビュー 

86
•
TrustScore 5段階評価の4.5

4.7

Wellington Road, Burton Upon Trent Derbyshire, DE14 2AP, GB

•

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5つ星のうち5の評価

Approached a employee at the car park from a distant. As he was going back into the store. He stopped and listened and didn't hesitate in assisting me with my query before I even entered the stor... もっと見る

企業が回答しました

5つ星のうち5の評価

Lewis planned new bathroom well, listened to our ideas and incorporated them into his design. Showed good knowledge of products. Bathroom fitter, kept us informed throughout, happy to discuss with u... もっと見る

企業が回答しました

5つ星のうち5の評価

We went into the Burton store to have a look at their range of kitchens. The Design Consultant Susan was amazing. She came out to our house, listened to our requirements and budgets and delivered an a... もっと見る

企業が回答しました

5つ星のうち4の評価

We were so lucky to be looked after by Bev at Burton and then Simon James to install our Bathroom. Nathan the fitter went the extra mile to get the job done and was so respectful of us and our prop... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Burton について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Wellington Road, Burton Upon Trent, Derbyshire, DE14 2AP, 英国

  • +441283516809

4.7

優良

TrustScore 5段階評価の4.5

86件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(86)

過去12か月のレビュー数: 14,688件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Proactive thinking

I placed an order online for collection from Wickes in Burton. Tyler from the branch gave me a call and let me know I had the last 2 of one of the items I'd ordered and he was worried about the quality of them. He gave me the option of cancelling the order or checking the item over when I collected the other items. Great service. Better than finding out there's a problem when you get there. I had measured up to make sure I could make the decision at the store.

2025年5月1日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hey Stephen, thanks for your positive feedback, and I'm delighted that Tyler was able to help you out in our Burton store! - Dylan

5つ星のうち5の評価

Joel H and Gemma were amazing

Joel H and Gemma were amazing! Extremely helpful in every aspect of my purchases! Went above and beyond
with customer service. Joel even helped me get them in the back of my truck.

2025年5月12日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

We are thrilled to hear about your positive experience! It's fantastic to know that Joel and Gemma provided such exceptional service. Their dedication to customer satisfaction is truly appreciated. TW

5つ星のうち5の評価

Customer service

My wife and I have been having problems for days trying to get some suitable colour paint and Joel H and his brothers soon sorted us out .We left feeling happy and grateful for their courtesy respect and help well done lads

2025年4月23日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

We're so glad to hear that you had a positive experience with our team. It's wonderful to know that you were able to find the perfect paint colors with the help of our staff. We appreciate your kind words about Joel and his brothers – we're proud of their dedication to providing excellent customer service-GS

5つ星のうち5の評価

New bathroom/shower room

Went into Burton on Trent branch today for a bathroom quote ,felt a little apprehensive because of an earlier quote from a different company but Susan Bower-Khan made us feel at ease explaining everything about the process from start to finish ,pointing out all of the details,she’s very friendly and her product knowledge is outstanding and very professional , we now can’t wait to have our lovely new bathroom installed , thankyou Susan you’re a credit to your company ,the Tudor family

2025年4月5日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Thank you for taking the time to share your positive experience. We are delighted to hear that you were impressed by the service you received from Susan. It's wonderful to know that you felt comfortable and confident throughout the process, and that you are looking forward to your new bathroom. We appreciate your kind words and are glad that you feel Susan is a credit to the company.
-AF

5つ星のうち5の評価

Charity Help

The ladies at Wickes in Burton were very helpful and approachable when we were asking for equipment for our animal home. They explained the process and we were able to get a new storage cupboard to keep items safe.

2025年3月15日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

We are delighted to hear about your positive experience at our Burton store. It's wonderful to know that our team was able to provide you with the assistance and information you needed. We strive to create a welcoming and helpful environment for all our customers, and we're glad that you found our staff to be approachable and knowledgeable. We appreciate your kind words and are pleased that you were able to find a storage cupboard to help keep items safe! - AF

5つ星のうち5の評価

5-Star Review for Rob C at Wickes

5-Star Review for Rob C at Wickes, Burton on Trent

Rob C at Wickes in Burton on Trent is absolutely fantastic! From the moment I walked in, he was friendly, personable, and genuinely eager to help. What impressed me most was that when I came back a second time, he remembered exactly what I needed—a level of customer service you don’t see every day! He made the whole experience easy and stress-free, going above and beyond to assist. Thanks, Rob—your help was truly appreciated! ⭐⭐⭐⭐⭐ I bought the flooring 210879 x 32

2025年3月5日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hey Kaine, thank you for your five-star review, and I'm glad you enjoyed the service from Rob in our Burton on Trent store! - Dylan

5つ星のうち5の評価

Susan Bower-Khan

In the showroom Su was amazing, extremely helpful and made the whole process so easy.

2025年2月1日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi Mrs-Jones,We're thrilled to hear about your positive experience in our showroom. It's wonderful to know that Su provided such excellent service and made your experience so enjoyable. We appreciate your kind words and will share your feedback with our team. - SF

5つ星のうち5の評価

A big thank you to Susan and the team…

A big thank you to Susan and the team for a fast, trouble free kitchen design and installation. Susan designed and helped me select kitchen colours etc. happy to spend the time sorting through it with me.
Sam and his team who fitted it were thorough and did a great job. I just went to work and left them to it. The area was always left clean and tidy when I got home. Can't fault Wickes from design to completion.

2025年3月17日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Thank you for your kind review. We are delighted to hear that you had a positive experience with our team. We are pleased that you were happy with the design process and that Susan was able to help you select the perfect colours for your kitchen. We are also glad that you found Sam and his team to be thorough and professional. We strive to provide our customers with a seamless and enjoyable experience from design to completion. - SW

5つ星のうち5の評価

Rob at burton on Trent branch he was…

Rob at burton on Trent branch he was very kind helped me with lifting tiels up and he also putted in car for me they was very heavy for me I couldn’t do without his help many thanks Rob.C

2025年3月13日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rob in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Rob C in burton store helped me find…

Rob C in burton store helped me find the products I was looking for and was very attentive

2025年3月9日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi Connor, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rob in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Wickes designe and installation

Wickes designed and installed my new kitchen and without doubt, I had the best experience from designer Bev Goosey to Simon James' installation team. I was looked after from day 1. I had never planned such a project before and Bev expertly guided me through the process. What I've ended up with is a beautiful kitchen perfectly suited to my needs. Simon is an absolute dream to work with. Timely, respectful, knowledgeable with a fabulous work ethic that is reflected throughout the team. The projectand specialist works came in on time, within budget and no mess. The site was cleaned and tidied at the end of each working day. Wickes' communication was spot on regarding delivery protocols and delivery was on time too. I really cannot praise this team too highly I am so very pleased with the whole experience and would definitely recommend them

2025年2月14日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi Shani, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Bev and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

5つ星のうち5の評価

Excellent service from initial design…

Excellent service from initial design by Dass of the kitchen to fitting with Simon and his great team. Always tidied up at the end of the day and all very polite. Looking forward to getting the bathroom done next week.
Would definitely recommend.

2025年1月25日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi Christine, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dass in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Amazing service from start to finish

Amazing service from start to finish - Bev Goosey went the extra mile at every step of the way to support me in the journey, from design through to delivery and any customer support queries afterwards. Highly recommend 10/10.

2024年12月2日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi Jack, thank you for sharing your feedback! we're thrilled to hear about the amazing service you received from Bev, Going the extra mile is what we aim for, and its fantastic to know Bev supported you every step of the way. - SW

5つ星のうち5の評価

We couldn’t be happier with our new…

We couldn’t be happier with our new Wickes kitchen, right from the start with our designer Bev and then Simon and his team of fitter’s the end result was fabulous. All of the guys were very polite and friendly and Scott always left the place tidy. We would highly recommend this team

2024年10月28日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi, Julie. Thank you for taking the time to share your review with us. I'm really pleased to hear that your design consultant, Bev and fitter Simon and his team, were fabulous, polite and friendly. I'm also delighted to see that you couldn't be happier with your new Wickes kitchen. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

en-suite refurbishment

Our en-suite refurbishment has just been completed, and we cannot thank Wickes enough for tge superb service we recieved, especially Bev Goosey our design consultant and Andrew our fitter who was first class.

I would reccomend these two any day to do a first class job.

2024年11月25日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hello Chris, thanks for your positive feedback, and I'm delighted that you loved the service from Bev and Andrew throughout your project, enjoy your new space! - Dylan

5つ星のうち5の評価

Simon James kitchen installers.

Simon James kitchens are an excellent team of installers for Wickes quality kitchens. 100% satisfaction. Thanks to Bev
and the team

2024年11月13日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi Sylvia,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Simon and Bev provided you with an excellent service. - SF

5つ星のうち5の評価

Great experience from start to finish…

Great experience from start to finish good helpful advise all the way through would recommend (Bev’s experience design and aftercare was first class)

2024年10月7日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi There, thanks for taking the time to share this feedback. RD

5つ星のうち5の評価

Wickes - Burton on Trent

I can not rate our kitchen designer, Bev, highly enough. She explained everything each step of the way and ensured we understood the whole process. We love our finished kitchen and the men who fitted it, said it was of great quality. Thank you

2024年10月1日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hey Amy, thanks for your amazing feedback, and I'm delighted that Bev was able to help you with your new kitchen design in our Burton store, enjoy your new space! - Dylan

5つ星のうち4の評価

So happy with Bev and Simon James

We were so lucky to be looked after by Bev at Burton and then Simon James to install our Bathroom. Nathan the fitter went the extra mile to get the job done and was so respectful of us and our property. They were brilliant throughout and we are so happy with our new bathroom.

The customer service center were not great organising the deliveries or communication but with Bev and Simon on hand it was not a big issue.

2024年10月12日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi, M Jack. Thank you for taking the time to share your review with us. I'm really pleased to see that, Bev and Simon, provided great customer service during your design appointment. I'm also happy to see that your installer, Nathan, went the extra mile and was respectful of your property throughout. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Design and Installation of new kitchen - outstanding from start to finish!

Bev Goosey at Burton Wickes created a design for us that was brilliant based on some requirements that we had supplied her with. Our installation was performed by Geoff and his colleagues. The quality of the workmanship and the actual kitchen items themselves is outstanding. The project went smoothly from start to finish and communications were excellent. Whilst having a new kitchen fitted is never going to be a stress-free experience, it was nowhere near as stressful as we were expecting it to be.

Our new kitchen is a joy to behold and as a place to be in/cook in. Thank you to everyone involved in our kitchen project, not only have you done us proud, you're a credit to yourselves too!

2024年9月20日
自発的なレビュー
Wickes - Burton ロゴ

Wickes - Burton からの回答

Hi, Roger. Thank you for taking the time to share your review. I'm delighted to learn that your design consultant, Bev, at our Wickes store in Burton was brilliant during your design appointment. I'm also really pleased to hear that your installation team, Geoff and his colleagues were outstanding. Furthermore, I'm happy to see that you find your new kitchen a joy to cook and be in. Thank you again for your kind feedback. - Scott H

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