Wickes - Caerphilly レビュー 

218
•
TrustScore 5段階評価の4.5

4.7

Parc Pontypandy, Gallagher Retail Park, Caerphilly South Glamorgan, CF83 3GX, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent Excellent customer service from Rhys in Wickes in Caerphilly. Despite me turning up early for my purchases and their systems being down, Rhys told me 'it's not a problem and that he woul... もっと見る

企業が回答しました

5つ星のうち1の評価

12 months today I had the misfortune to have Wickes supply and fit a new kitchen and utility. The kitchen is still not finished, shoddy workmanship not rectified and the floor in the utility and kitc... もっと見る

企業が回答しました

5つ星のうち5の評価

Dealing with Thomas was an absolute pleasure. He was so helpful and we were kept fully informed throughout the whole process. We cannot thank you enough.

企業が回答しました

5つ星のうち5の評価

Jacqui was really helpful when we purchased some flooring. She talked us through opening a trade pro account as my partner owns a windows and doors company. She was friendly, polite and couldn’t do en... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Caerphilly について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Parc Pontypandy, Gallagher Retail Park, Caerphilly, South Glamorgan, CF83 3GX, 英国

  • +442920836800

4.7

優良

TrustScore 5段階評価の4.5

218件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(218)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

New Kitchen

Fantastic experience, first time buying a kitchen and Ian was knowledgeable, reassuring and thorough and nothing was too much trouble nor did we feel pressured into anything. Thank you

2025年11月12日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

We're happy to hear that you had a fantastic experience purchasing your first kitchen. We appreciate your kind words and are so glad you felt reassured and supported throughout the process. -AK

5つ星のうち5の評価

EXCELLENT Tip Top advice

Clear,no hard sell approach.Practical and honest advice from James.We will be placing our kitchen order shortly.We have cancelled all other scheduled appointments with several kitchen suppliers! A worthwile expreience throughout and top quality bepspke materials.

2025年11月9日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Diane James, We're happy to hear that you found James advice practical and honest. We appreciate you choosing us and are excited to fulfill your kitchen order with our top-quality materials. Thank you! -LC

5つ星のうち5の評価

Excellent

Excellent, thanks to Rachel in the Caerphilly store!
We thought you could use Clearpay in store but turns out this was online only. Rachel had lots of patience with us, put the order through on my phone for me so we could compete the order. What a woman, total asset to the store. Thank you so much for helping us (I’d only saw a TikTok less than an hour before on how to build a stud wall & had somehow managed to talk my husband into it! So you saved us a lot of stress & still got me my wall!😆) Thank you Rachel!

2025年11月8日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hey Leah, thanks for your five-star feedback, and I'm delighted that Rachel was really helpful and patient with you in our Caerphilly store! - Dylan

5つ星のうち5の評価

Excellent customer service

I visited the store today. The service from Jacqui, in particular and the other staff was first class. I would definitely recommend them for any advice or help with DIY matters.

2025年11月7日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hey there, thanks for your five-star review and I'm delighted that Jacqui was able to help you out in our Caerphilly store! - Dylan

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service - looking for paint and a member of staff named Morgan went above and beyond to help - even going out the back to look for a tin of paint that was just delivered.

2025年11月7日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Sharon,

We're happy to hear that you received fantastic customer service. We appreciate you mentioning Morgan who went the extra mile to help you find your paint. Thanks for your positive feedback.

-Ellysse

5つ星のうち5の評価

First Class Service

I dealt with Ian Baker and he provided a first class service , from start to finish.
I highly recommend you speak to Ian if your planning your next home improvement jobs

2025年11月3日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Elaine, we are happy to hear that you received first-class service! We appreciate your recommendation, and thank you for sharing your positive experience with us. -LG

5つ星のうち5の評価

Great service

James was really friendly made the experience really easy and was very helpful listened and gave some great advice

2025年11月2日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi, Nic. Thank you for taking the time to share your review with us. We are really pleased to see that, James, was helpful and gave some great advise. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Highly recommend

Angela was great to work with, really helpful and offered great options in different price ranges to meet our budget. Made our experience really easy.

2025年11月1日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi, Thank you for taking the time to share your review with us. We are really happy to see that, Angela, was really helpful, providing excellent service. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Angela was very helpful and extremely…

Angela was very helpful and extremely patient while helping me chose my new kitchen.

2025年11月1日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi, Hayley. Thank you for taking the time to share your review with us. We are delighted to see that, Angela, was very helpful and patient whilst helping you choose your new kitchen. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Visited yesterday to buy flooring and…

Visited yesterday to buy flooring and the service we received was brilliant. Morgan was lovely and helped to put it in the car, and Jaqui was also amazing, with helping to deal with a cancellation of an order and to put the flooring on the trolley and also which underlay to buy, there were also 2 other members of staff which were friendly and helpful. But unfortunately we didn’t catch their names. Well done Wickes!

2025年10月27日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Jean, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Morgan in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Selena on the tills was very helpful…

Selena on the tills was very helpful and very informative on the product that I needed very cheerful and friendly.

2025年10月25日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Selena in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Thoughtful and accommodating

Angela was so helpful during our home visit and in store while designing our bathroom. Everything was explained clearly and thoughtful consideration was given to the additional needs of my disability.

2025年10月25日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi, Esme. Thank you for taking the time to share your review with us. We are really pleased to see that, Angela, clearly explained all the processes and listened to all your requirements. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

I had a great experience today with…

I had a great experience today with setting up my trade account in store and purchasing of materials, thanks to Getrude for her assistance and support with this

2025年10月24日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hey Ryan, thank you for your positive feedback! I'm delighted that Gertrude was able to help you our in our Caerphilly store! - Dylan

5つ星のうち5の評価

Wickes

Wickes, Caerphilly.
Angela the designer was a wonderful help.
Many thanks.

2025年9月13日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Christine,

We're happy to hear that the designer was a wonderful help to you. Many thanks for your positive feedback. - PP

5つ星のうち5の評価

I bought some panelling

I bought some panelling, paint and brushes from this store today. As always Selena was very helpful, great knowledge of the products and fantastic customer service. Many thanks

2025年10月18日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

We're happy to hear that you had a great experience during your recent visit. We appreciate your kind words and are glad that Selena could be so helpful! -AK

5つ星のうち5の評価

Ordered a kitchen and utility room

Ordered a kitchen and utility room, we had a planning meeting with James, who had the patience of a saint! James knew what he was doing, which made the whole process 100 times easier! Would definitely recommend.

2025年10月17日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hey Annmarie, thanks for your amazing review and I'm delighted that James was first class throughout your kitchen and utility room projects. It makes us proud you would recommend us and enjoy your new space! - Dylan

5つ星のうち5の評価

Excellent service from Sian today!

Excellent service from Sian today!
She helped find what I was looking for, opened a palette that had just come in to get what I needed and also looked up whether another item was available in store & discussed delivery options! Sian knew where everything was, nothing was too much and she was very informative … but most of all super friendly, helpful and made the shopping experience a lot easier.. just what I needed whilst shopping with my baby!
Thankyou so much Sian!!

2025年10月17日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Louise, We appreciate you sharing your positive experience. We're happy to hear that you received excellent service and found the help you needed. Thank you for acknowledging the team member's friendly and helpful attitude. -LG

5つ星のうち5の評価

Helpful at Caerphilly store

Sian was very helpful assisting me to place an order for delivery, at a convenient date, that was too big for my car.

2025年10月17日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Mike.

We're glad that the order assistance and convenient delivery met your needs, especially with the larger size. Thank you for your positive feedback!- PP

5つ星のうち5の評価

Amazing service from Ian an wickes…

Amazing service from Ian an wickes Caerphilly. Wickes has supported our children’s theatre group whenever we needed support. Thank you

2025年10月12日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Lee, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ian in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Needed supplies for an emergency…

Needed supplies for an emergency repair, so did not have a lot of time. Sian in store was very helpful assisting us to find what we needed.

2025年10月15日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

We're glad you received helpful assistance from Sian during your emergency repair supply run. We appreciate you acknowledging the positive support you received in our store. -AK

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