Wickes - Cannock レビュー 

78
TrustScore 5段階評価の4.5

4.5

Hollies Park Road, Cannock West Midlands, WS11 1DB, GB


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5つ星のうち5の評価

Popped to Wickes Cannock last week to browse what bathrooms were available. Met Maggs Scott who was unbelievably helpful answering all our queries... we shall be purchasing our bathroom from wickes.... もっと見る

企業が回答しました

5つ星のうち5の評価

From start to finish I received excelled service. Donna Harris at Cannock branch was very patient and helped me to design my new kitchen. Scott and his son was brilliant trustworthy . They explain... もっと見る

企業が回答しました

5つ星のうち5の評価

We got into store and we were asked what we are interested in. Told the young lady and she fetched Rich for us. We were then shown what we could have and for what price, after a few minutes my wife ma... もっと見る

企業が回答しました

5つ星のうち1の評価

Bathroom took 6 weeks to install instead of two. Substandard. Area manger agreed it was and need to be ripped back out. Tiles not level sealant all coming away. Floor uneven. Plastering redone three t... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. バスルーム用品店
  3. キッチン用品店
  4. 太陽エネルギー会社

Wickes - Cannock について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Hollies Park Road, Cannock, West Midlands, WS11 1DB, 英国

  • +441543570237

4.5

優良

TrustScore 5段階評価の4.5

78件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.5

すべてのレビュー

(78)

過去12か月のレビュー数: 13,831

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Kitchen Design

Amazing project by Niamh Dineen. She made the whole process fuss free from the initial design consultation to the three D render which showed the final result. Was also extremely helpful in any minor bumps along the way. She made the entire process as easy as possible.

2025年10月28日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi Gareth, we're happy to hear that the project was amazing and fuss-free, from the initial consultation to the final result. We appreciate your positive feedback and are glad the process was easy for you. -LG

5つ星のうち5の評価

Scott has been brilliant from start to…

Scott has been brilliant from start to finish coming out to the property to measure and design the kitchen to then showing us the finish design and showing us all the units and accessories.

2025年10月11日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

We appreciate you sharing your feedback and are so glad to hear that you had a positive experience with Scott. It's great to know the design process was brilliant from start to finish.
- PP

5つ星のうち5の評価

Scott was a great designer

Scott was a great designer, made the process very simple and easy

2025年9月19日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Thank you for sharing your positive experience with us! We're glad the design process was simple and easy for you.
- PP

5つ星のうち5の評価

Amazing experience with Scott again

Amazing experience with Scott again, this is our second kitchen we’ve purchased from Wickes, we’ll be back for our bathroom in the new year.

2025年7月15日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi John,

We're happy to hear that you had another amazing experience, and we appreciate your feedback. We look forward to helping you with your bathroom next year!

-Ellysse

5つ星のうち1の評価

Appointment Cancelled - Minimum Spend Applies (apparently)

Member of staff (Scott) called the day before a booked bathroom design appointment stating he wanted more information before he drove such a long distance (a whole 10 miles from Cannock to Stafford) and then proceeded having not listened (based on his responses) to what I had said to tell me if I wasn’t prepared to spend £8-10k it wasn’t worth holding the appointment and he would cancel. Despite this I have continued to receive reminder and follow up emails asking how the appointment went.

2025年10月6日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi there, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes and we wish to apologise about this. - AH

5つ星のうち5の評価

Kitchen advice at Cannock store…

From the moment I spoke to Faz in store I knew I was going to have a positive experience. She is so knowledgeable and caring to individual requirements. She spent a long time with me in store making sure I had my dream kitchen - advising me on tile and flooring choices.
Once my balance was paid Faz ensured that I was still happy with my choice and advised me to get in touch if I needed further help.
I cannot wait to have my new kitchen.
Faz has made the whole experience amazing and I would certainly recommend her to anyone I know looking for a new kitchen.

2025年10月5日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hey there, thanks for your amazing feedback and I'm glad that Faz was able to help you realise your dream kitchen, enjoy your new space! - Dylan

5つ星のうち5の評価

Amazing!

Amazing!! Helped us so much with design our new kitchen, great advice and Scott was fantastic with the whole process.

2025年10月2日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi, Dawid. Thank you for taking the time to share your review with us. We're glad to see that your happy with the service received when going to order a new kitchen. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Our design consultant was Faz

Our design consultant was Faz, so knowledgable and helpful and genuinely interested in our needs and wants! We are all paid up and now just waiting for our kitchen to be delivered, if there are any issues I have no doubt that Faz will do her utmost to sort alongside store manager, Rich.
I did have an issue with the attitude of one member of staff however I was so delighted with the rapport I had built with Faz that I decided to put that aside and return to Wickes!

2025年9月28日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

We appreciate you sharing your feedback. We're happy to hear that you had a positive experience with our design consultant and that they were so helpful. We're also glad that any issues you experienced did not prevent you from returning to us.- PP

5つ星のうち5の評価

Really helpful guidance from Donna

Really helpful guidance and design of our kitchen by Donna Harris. She patiently listened to our wishes and then turned our plan into a workable kitchen design. We are so pleased with the end result which came out within our budget.

2025年9月24日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi Judy,

We're thrilled to hear that Donna was helpful, patient and was able to create your kitchen design within your budget. We appreciate your feedback.

-Ellysse

5つ星のうち5の評価

New kitchen

Was a great experience from start to finish!! Absolutely thrilled with the finished product! Big shout out to our installer Ren who did a fantastic job!

2025年9月19日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi Michelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ren in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

New Kitchen Project

Faz was fantastic from the moment she walked into our home – friendly, professional, and genuinely interested in our kitchen project. She offered sensible advice, had excellent product knowledge, and was always open and honest throughout the process. Communication has been brilliant, with prompt replies to emails, and she’s always been punctual and reliable. We can’t wait to receive our units, but so far we cannot fault Faz – she’s been a pleasure to work with!

2025年8月27日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

We're so glad to hear about the positive support you've received. It's great to know that you found Faz to be friendly, professional, and helpful with your kitchen project. Thank you for sharing your experience!
- PP

5つ星のうち5の評価

I went to wickes yesterday and was…

I went to wickes yesterday and was unsure what kitchen to get and all the appliances needed for the flat pack. A member of staff called Donna helped me and she was amazing helping me choose what to get, and couldn't do enough for me helping and checking I had everything. I appreciated the help

2025年8月28日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Thank you for your positive feedback! We're happy to hear that Donna provided such amazing assistance during your visit. We appreciate you acknowledging the help you received in choosing your kitchen and appliances.
- PP

5つ星のうち1の評価

No quote

Booked a home appointment for a consultant to attend and quote for a shower enclosure, unfortunately he attended on 14/08/25 and it's now 27/08/25 and still no quote, I'm guessing you don't want my business, now looking for alternative quotes, not great guys 🫤

2025年8月14日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

We apologise that you haven't received your quote. We understand your frustration with the delay and will look into what happened. Thank you for bringing this to our attention. -AK

5つ星のうち5の評価

Fantastic service

I contacted Wickes in Cannock with regards to getting my, very dated bathroom, re-designed.
Faz came to get all of the measurements and she was absolutely brilliant.
We arranged another meeting where she showed me her designs. I have been to see her again today. I took my dad with me to show him the design. My dad is a very difficult customer and a total perfectionist! Faz was very patient with him.
Overall, Faz has been fantastic throughout the whole process. She is extremely knowledgeable, patient and great to talk to.
Today I have ordered my dream bathroom.
Thank you for everything Faz!

2025年8月20日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

We appreciate you sharing your experience designing your new bathroom. We're happy to hear that you found Faz to be knowledgeable, patient, and helpful throughout the process! Thank you for your valuable feedback. -AK

5つ星のうち5の評価

Struggling with replacing my cistern…

Struggling with replacing my cistern valve and a wonderful colleague called Roy managed to help me through which valve I need and how to install it. Thank you Wickes

2025年7月27日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi Derek, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Roy in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Wickes were great from start to finish…

Wickes were great from start to finish with our planning & design of our kitchen right through to the installation & the finishing product.
Donna Harris was brilliant, nothing was too much trouble. Jake Williams & his installation team of electricians, plasterers etc were also briliant. They were all polite & very professional in there work. I would highly recommend Wickes to use for your kitchen project.

2025年6月30日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Donna in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Carl & Pete

Carl & Pete:
Me and my son came in for some paint we was met with nothing but continuous help and guidance with selecting the paint and brushes as well as going above and beyond they was very patient, friendly such an amazing experience thanks to these chaps. They honestly are such a credit to wickes thankyou Carl & Pete

2025年7月5日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi Carl & Pete,

We're happy to hear that you and your son had such a positive experience. We appreciate your kind words regarding the assistance you received with your paint selection. Thank you for acknowledging the team's dedication at the Cannock store for providing excellent service. - LC

5つ星のうち1の評価

Ordered a kitchen

Ordered a kitchen. Paid over £12,000.
Several items not delivered. Got in touch with the person we ordered it. Sent emails to the missing parts dept. Phoned the missing parts dept. Rang the manager of the shop- cannock- still not sorted !!!
Wish we could go back in time and avoid wicks !!!

2025年5月21日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hi Lorraine, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order and the delays you are having with the missing items. This is not the level of service we try to deliver here at Wickes and we would like to apologise for this experience. - AH

5つ星のうち5の評価

Pete from Cannock was so helpful

Pete from Cannock was so helpful. He was so informative and kind. Really helped us to figure out what we needed for our job renovating our new home. Will not ever go to B&Q again. I will come to see Pete for his expert help

2025年6月28日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

We're happy to hear that you had such a positive experience in store with Pete! We appreciate your kind words and are so glad we could help you with your renovation project. Thanks for your feedback!
-AF

5つ星のうち5の評価

Kitchen design and installation

Absolutely delighted with our recent kitchen installation. Received excellent customer service from start to finish, from our initial visit to store, the design process with Donna Harris and our liaison with the fitters John and Christopher Richmond before and after the job. They understood our requirements and did everything we wanted to a very high standard.

2025年5月19日
自発的なレビュー
Wickes - Cannock ロゴ

Wickes - Cannock からの回答

Hello Annette, thank you for your wonderful feedback and, and I'm glad you enjoyed the service from Donna, John and Christopher throughout your kitchen design and installation, enjoy your new space! - Dylan

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