I visited the Cardiff Newport road store today to collect a click & collect order which turned out to be wrong (totally my fault it was wrong). A lovely lady called Anna helped me sort it out with a... もっと見る
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We bought a kitchen in excess of £20k from Wickes and were told categorically that the installation would be completed in no more than an absolute maximum of 12 weeks. The kitchen was ordered on June... もっと見る
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We recently ordered a kitchen with Wayne at the Newport Road store in Cardiff, and couldn’t recommend him enough. The whole process was so quick and easy, with Wayne coming out to our property to take... もっと見る
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Buying a full shower room in Wickes Newport Road, Cardiff today. Staff member Anna went beyond to help me. She knew where everything was and was happy to answer lots of questions. She sorted out th... もっと見る
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企業情報
Wickes - Cardiff について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Unit 1 Dragon Retail Park, 507 Newport Road, Cardiff, Wales, CF23 9AD, 英国
- +442920114606
4.2
ほぼ満足
143件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wickes in Cardiff is my favourite home…
Wickes in Cardiff is my favourite home improvement store. It’s smaller than B&Q but I usually find everything I need. Being a trade customer I get a minimum 10% discount sometimes like today more. The staff are polite and helpful. Shout out to Linda, Anna and Monika.
2026年6月8日
自発的なレビュー
Wickes - Cardiff からの回答
Hi ET, We are so glad to hear you consistently find what you need and appreciate Linda's helpfulness. Thank you for your kind words! - Sean
Mandy is incredible
Mandy was incredibly happy and efficient whilst working two tills at once during peak hours!
Superstar employee!
2026年6月6日
自発的なレビュー
Wickes - Cardiff からの回答
Hey Alexander, thank you for your five-star review, and I'm glad that Mandy in our Cardiff store was a superstar during your visit! - Dylan
Tile shopping
Went in to Wickes, Newport Road to select tiles, we were dealt with by Anna who was very helpful and went the extra mile for us, identifying exactly what we wanted, getting the product codes and confirming exactly how many we needed, she also arranged delivery for us so that we didn't overload the car. Great service, extremely proffesional and very customer focused, 👌👏 👏👏
2026年6月6日
自発的なレビュー
Wickes - Cardiff からの回答
Hey, thank you for sharing your five-star review, and I'm glad to learn that Anna was super helpful during your visit to our Cardiff store! - Dylan
Anna was very helpful & friendly
Anna was very helpful & friendly! I didn’t have a clue what I was looking for! Amazing service
2026年6月4日
自発的なレビュー
Wickes - Cardiff からの回答
Hi, Thank you for taking the time to share your review with us. We're delighted to see that, Anna, was helpful and friendly during your visit, providing amazing customer service. Thank you again for your kind feedback. - Scott H
Solar appointment booked & cancelled without explanation.
Solar appointment booked, text saying cancelled, received call a few weeks later confirming appointment and agreeing original date. Received text on the morning of the appointment date saying appointment cancelled..... nothing else received, no further contact. Probably easier to get solar panels put on the moon than the UK!!! Suggest Wickes get themselves organised....
2026年5月28日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Mr Larkin, we appreciate you sharing your experience. We understand your frustration with the repeated cancellations and lack of contact. We have sent you a request for more information and, we are reviewing our scheduling processes to prevent such issues. -LR
Purchased 4 packs of Laminate Flooring…
Purchased 4 packs of Laminate Flooring Yesterday, I would like to give a mention of the excellent service I got from Anna, I wish all staff in stores were as helpful and attentive as She was
2026年5月14日
自発的なレビュー
Wickes - Cardiff からの回答
Hi, Denis. Thank you for taking the time to share your review with us. We are delighted to see that, Anna, provided excellent customer service during your visit to purchase laminate flooring. Thank you again for your kind feedback. - Scott H
Cardiff Newport rd
Cardiff Newport rd. Full credit to the great service at this store. Often under pressure but in all honesty still delivering excellent customer service. Anna in particular is standing out, down to earth and super helpful thank you guys Keep up the good work it is appreciated by customers.
2026年5月13日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Nicola, Many thanks for your five-star review regarding our Cardiff Newport store and in particular how helpful you found our colleague Anna. We appreciate your business.
Wayne was so helpful and knowledgeable…
Wayne was so helpful and knowledgeable and friendly. Really pleased with first experience of wickes thanks
2026年5月6日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Debbie,
We appreciate you taking the time to leave us this feedback. We're thrilled to hear that you found Wayne helpful, knowledgeable, and friendly. -Ellysse
Nobody turn up consultant message me…not reliable
Nobody turn up consultant message me last minute when iam waiting for her I changed my schedule just for wickes appointment. So disappointed...
2026年5月4日
自発的なレビュー
Wickes - Cardiff からの回答
We're very sorry for the last-minute cancellation and the inconvenience to your schedule. We have requested additional information, so we can get this looked into further. Thank you for your feedback. -AK
Daniel Singh was super helpful to us
Daniel Singh was super helpful to us! we would definitely come back. His service was excellent! Very kind, patient and helpful. Thank you! ☺️
2026年4月14日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Paola, we appreciate you taking the time to leave us a review. We are happy to hear that you received excellent service and that you found him kind, patient, and helpful. -LG
Fantastic customer service from Daniel…
Fantastic customer service from Daniel - thank you for all your help!
2026年4月4日
自発的なレビュー
Wickes - Cardiff からの回答
Hey Grace, thanks for your positive feedback, and I'm glad you enjoyed the service from Daniel in our Cardiff store! - Dylan
Wickes - Cardiff からの回答
Hi, Zia. Thank you for taking the time to share your review with us. We're delighted to see you received excellent customer service from Mandy! Thank you again for your kind feedback. - Scott H
Anna was amazing on the till setting me…
Anna was amazing on the till setting me up a trade account
2026年3月28日
自発的なレビュー
Wickes - Cardiff からの回答
Hey Dan, thanks for your five-star review, and I'm glad you enjoyed the service from Anna in our Cardiff store! - Dylan
Purchasing paint
Daniel singh was so helpful he not only directed me to the paint I required but carried them to the checkout and offered to help me to the car if need be. He was professional in his role but above all considerate to Customers I would definitely go back to Wicks again for the customer service
2026年3月19日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Mrs Linda Morgan,
We're delighted to hear that Daniel was so helpful, directing you to the paint, assisting at checkout, and offering help to your car. We appreciate your feedback. -Ellysse
I've been a customer for many years & would highly recommend Wickes at Cardiff…
I've been a customer for many years and Wickes in Cardiff have always supplied everything I need from D.I.Y. projects to installing my kitchen. Their customer service is excellent and Mandy, Doug & Linda are always very knowledgeable and helpful. They also give excellent support for community projects and I've been very grateful for their donations.
2026年3月18日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Pam, We appreciate you sharing your long-term experience with us. It's great to know that our Cardiff location has consistently met your needs for various projects. We're also happy to hear that you've found our support beneficial for community projects. - Sean
Wickes - Cardiff からの回答
We're happy to hear that you received such great assistance from Linda. Thank you for your positive feedback; it means a lot to us. -AK
I visited you store today with a query…
I visited you store today with a query about kitchens . Couldn’t find anyone on the department went downstairs and found Daniel .
Daniel went above and beyond and gave me fantastic customer service very very helpful .
2026年3月16日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Beverley.
We're happy to hear that you received fantastic customer service. We appreciate you taking the time to share your positive experience, and we will pass on your kind words.- PP
One word for Daniel...Legend
2026年3月12日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Andrew, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with Daniel! -SM
Daniel is always happy to help and will…
Daniel is always happy to help and will go above and beyond for anything you need.
2026年3月11日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Chris, We're happy to hear that Daniel provided such great support. We appreciate your positive feedback and thank you! - Sean
Daniel’s customer service was fantastic…
Daniel’s customer service was fantastic and helped me with my full transaction. Always has a great spirit and smile on his face
2026年3月9日
自発的なレビュー
Wickes - Cardiff からの回答
Hi L B,
We appreciate you taking the time to leave us a review. We are thrilled to hear that you received fantastic customer service from Daniel and had a great experience. -Ellysse
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