I was very pleased to have Ben at Catford store who supported me to find what I was looking for and was very kind to help me with the load to the car. He has also been helpful to me on several occasio... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I was having problems with the online ordering system. The website kept crashing and when I did manage to check out half of my cart was unavailable for home delivery despite it being in stock. I cal... もっと見る
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I have been a customer of Wickes for a couple of years, and overall my experience with the Catford branch has been very good. The Catford Bridge Wickes branch is excellent, and the manager, Ben, is... もっと見る
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My wife and I went into Wickes Catford needing two items to repair our bathroom taps and bathroom light. But we’re not especially DIY-savvy and couldn’t find the products we were looking for. Milton,... もっと見る
企業が回答しました
企業情報
Wickes - Catford について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
7 Catford Hill, Catford, London, SE6 4NU, 英国
- +442086909872
4.1
ほぼ満足
249件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Gravel delivery
I’ve ordered Cotswold chipping gravel bags for the garden from Wickes twice this summer and great delivery & product both times. Exactly what I needed thank you!
2025年9月9日
自発的なレビュー
Wickes - Catford からの回答
Hi Ruth Farquharson, We're happy to hear that you were satisfied with the Cotswold chipping gravel bags and our delivery service. Thank you for your positive feedback; we appreciate it! - LC
Excellent Delivery Service
I have had 12 deliveries of heavy goods over a 5 week period and every one of them has been very quick and very efficient.
2025年9月12日
自発的なレビュー
Wickes - Catford からの回答
Hi Jeff, thank you for taking the time to leave a review. We're happy to hear that our deliveries of heavy goods were quick and efficient for you over the past few weeks. Thank you for your positive feedback! -LG
Wickes - Catford からの回答
Hi Mr & Mrs Hines, thank you for taking the time to leave a review. We appreciate your positive feedback. We're glad you value our reliability and punctuality. - LG
The blokes that delivered the wood were…
The blokes that delivered the wood were nice enough, however they only delivered 7/8 items before heading off. Called Wickes customer service straight away, after ten mins they picked up, informed me that that will send a replacement. Over two weeks later I am still waiting for this…
2025年8月21日
自発的なレビュー
Wickes - Catford からの回答
Hi Robert, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. We've asked for information on Trustpilot so we can look into it further. - AH
Reliable delivery service
Used many times and always provide excellent deliveries. Products are good value and usually in stock for delivery.
2025年9月5日
自発的なレビュー
Wickes - Catford からの回答
Hi Dean,
We're happy to hear that you receive excellent deliveries and find our products a good value. We appreciate your positive feedback and support.
-Ellysse
Wickes - Catford からの回答
Hi Victor P, We're happy to hear that you had a positive experience with our fast delivery, helpful support, and adaptable service. Thank you! - LC
Excellent customer service
I had an excellent experience when visiting today as I found the staff to be very helpful. In particular, Raeesah was very knowledgable and easy to talk to, which made my experience go very smoothly. She was very patient with me as I had many questions on the item I purchased as it wasn’t something I was familiar with. I would definitely visit this store again! 10/10 and would recommend!!
2025年8月31日
自発的なレビュー
Wickes - Catford からの回答
Hello Dani, thank you for your five-star review and I'm delighted that Raeesah was super helpful throughout your visit to our Catford store! - Dylan
had a great experience in store today and making was great with his customer service very helpful
had a great experience in store today Shane was great with advice and helping me and makai was great also very lovely team you have in catford
2025年8月19日
自発的なレビュー
Wickes - Catford からの回答
Hi, Jen. Thank you for taking the time to share your review with us. We're really pleased to see that, Shane, was helpful and friendly, providing an excellent customer service experience during your visit. Thank you again for your kind feedback. - Scott H
Misery Guts
Delivery was prompt and on time but was delivered by the most miserable man I've ever met. Didn't offer to bring the very heavy doors inside the doorway for me, just left them and walked away. Having said that, the delivery overall was very good value.
2025年8月5日
自発的なレビュー
Wickes - Catford からの回答
Hi PJ, We're sorry to hear this with the delivery driver. We appreciate your feedback and are glad the delivery was prompt. - LC
I order last week and I choose the day…
I order last week and I choose the day I wanted that was very good. My order was on time and the driver update me when they are on there way. Very friendly and helpful
2025年8月8日
自発的なレビュー
Wickes - Catford からの回答
Hi Santoya, We're happy to hear that you had a positive experience with our timely delivery and friendly driver. We appreciate you choosing us and sharing your feedback! - LC
Wickes - Catford からの回答
We appreciate you sharing your positive feedback with us! We're so glad you had such excellent service from Daren! -AK
Wickes - Catford からの回答
Hi Antonio, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Perfect Delivery
I was kept fully informed of the schedule and the drop-off of a heavy pallet was made in a helpful position. Wickes Delivery was perfect!
2025年8月5日
自発的なレビュー
Wickes - Catford からの回答
Hi Alan,
We appreciate you sharing your feedback and are so glad the delivery met your expectations. It is great to know the schedule updates were helpful!
-Ellysse
Delivery excellent as usual!!
Delivery excellent as usual!!! Delivery arrives when due - even on a Sunday at times- and there is a helpful courtesy call before. Great service- thank you!!!
2025年8月4日
自発的なレビュー
Wickes - Catford からの回答
Hi Sandra, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with your delivery. -AH
Great service for delivery and returns…
Great service for delivery and returns from Darren Abbott and James Delaney. Top customer service - thank you for going the extra mile. Delivery driver was super helpful too.
2025年8月6日
自発的なレビュー
Wickes - Catford からの回答
Hi, We appreciate you taking the time to leave us us a kind review. We're happy to hear that you received great service from Darren and James at the Catford store. Thank you!
Excellent service
Everything was undamaged and as expected, delivery men were polite, helpful and gave plenty of notice so I could prepare for the delivery
2025年7月31日
自発的なレビュー
Wickes - Catford からの回答
Hi Shane, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this delivery. -AH
Prompt delivery and good communication
2025年8月1日
自発的なレビュー
Wickes - Catford からの回答
Hi Charles, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
I’ve given it one star
I’ve given it one star. Because I can’t do zero.
I was told after ordering Monday that I’d get it Tuesday. Tuesday came and went. Nothing Wednesday, so I called head office Wednesday and was told I wouldn’t be getting it til Friday. Shocking. And I’m down £720 in Labour. Thanks Wickes
2025年8月6日
自発的なレビュー
Wickes - Catford からの回答
Hi Nicholas, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes and we apologise about the delays with this. - AH
Next day delivery never disappoints
Next day delivery never disappoints
Driver was very polite and Communicative
Thanks
2025年7月29日
自発的なレビュー
Wickes - Catford からの回答
Hi Billy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
The delivery driver was friendly and…
The delivery driver was friendly and put the doors into my garage for me as they were too heavy for me to move.
2025年7月31日
自発的なレビュー
Wickes - Catford からの回答
Hey J Town, thanks for your positive feedback, and I'm glad you enjoyed the service from our delivery team! - Dylan
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