This is my second bad review on the same problem. Faulty lawn mower, sent back well within the warranty timeline, now being charged by Genpower to fix a problem on the device that was non existent... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Curtis Tew was very helpful, from his visit to the house, plans made and appointment in the store. He was calm, knowledgeable and understood what I wanted from both the kitchen and bathroom. Did not f... もっと見る
企業が回答しました
Went to a few places when looking to install a new kitchen for a large renovation project. Found Wickes in Cheltenham to have very helpful staff and a good range of quality units and appliances. We di... もっと見る
企業が回答しました
Had a really good experience recently when picking up some decorating supplies. I wasn’t feeling 100% and Shannon very kindly helped me sort out the trade card I had struggled to sort out for ages t... もっと見る
企業が回答しました
企業情報
Wickes - Cheltenham について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9AD, 英国
- +441242579447
4.2
ほぼ満足
100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wickes - Cheltenham からの回答
Hi Juliano, Thanks for taking the time to leave your review. We are happy to hear that Ellie at your local store was respectful and patient this is the kind of customer service we aim to provide. Thanks again for the kind feedback. -JL
John was very helpful quick John and Sean with…
John was very helpful quick with finding the things I needed and Sean at the till was very helpful both lads where very polite and fast service thank you
2025年12月5日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi, Amy. Thank you for taking the time to share your review with us. We are really pleased to see that both John and Sean were helpful and polite during your visit. Thank you again for your kind feedback. - Scott H
Community Support
Having contacted Emma and Lucy via email, seeking support for our community garden, the following morning everything we requested was waiting to be collected. The tools were all of the highest quality, Lucy was incredibly helpful and loaded the tools into the car for me and showed a genuine interest in our project. We are group of sixty people with a variety of life challenges with a goal of bringing the community together to support each other.
We hope to continue working closely with the Wickes team who will be visiting us soon
2025年11月29日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi Jon, we're happy to hear that you had such a positive experience! It's great to know the tools are supporting your community garden project. We appreciate your feedback and are excited about our upcoming visit to see your work. -LG
John and Mack were extremely helpful…
John and Mack were extremely helpful and professional. Went the extra
Mile to retrieve some grout from a delivery Pallet that was situated in the store area. Many thanks
2025年11月28日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi, Rich. Thank you for taking the time to share your experience with us. We are delighted to see that, John and Mack, went above and beyond to get you the items you needed. Thank you again for your feedback. - Scott H
Scott's is very good service
Scott's is very good service and provide enough information.
2025年11月18日
自発的なレビュー
Wickes - Cheltenham からの回答
We're happy to hear that you had a very good experience with our service. We appreciate you acknowledging Scott's informative support. -AK
Excellent service
2025年11月13日
自発的なレビュー
Wickes - Cheltenham からの回答
We really appreciate you taking the time to provide us with your feedback! -AK
Steve was fantastic
Steve was fantastic, really helpful and knew what to recommend for flooring as he mentioned he does it himself for laminate. Top service and thank you
2025年11月11日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi, Lorraine. Thank you for taking the time to share your review with us. We are pleased to see that, Steve, was able to help you with your flooring purchase, providing great advice. Thank you again for your valuable feedback. - Scott H
Came into store Monday to look for a…
Came into store Monday to look for a few items with my wife who is blind . Couldn’t find what we came in for . Ask a colleague Mikey duty manager I believe for help : he was so helpful and found all the items that we needed . My wife being blind she needs more help like allowing her to feel items. Mikey was such a help by opening the box so my wife could feel the item for herself also reboxed the item up for us after . Great service and very helpful young man
2025年11月10日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi, David. Thank you for taking the time to share your review with us. We are delighted to see that, Mikey, was able to help you locate all the items you needed and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Mike was very approachable and…
Mike was very approachable and knowledgeable on the products, great help. Always smiling!
2025年11月12日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi, Ken. Thank you for taking the time to share your review with us. We're happy to see that, Mike was very approachable and knowledgeable on the products. Thank you again for your kind feedback. - Scott H
Everything on the shelf that i needed
Everything on the shelf that i needed.
Always well stocked.
Good helpful staff 👍
Thanks Scott for your help an patience.
2025年11月12日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi, John. Thank you for taking the time to share your review with us. We're happy to see that you were able to get all the items you needed and found our staff to be helpful. Thank you again for your kind feedback. - Scott H
I've been using wickes (cheltenham) for…
I've been using wickes (cheltenham) for years now . Called in this morning to collect a pre ordered item and was served by Scott who was polite and curtious and delt with my collection efficiently. Thouraly recommend 👌
2025年11月12日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi Bryn.
We appreciate you taking the time to share your positive feedback. Great to hear that your recent collection experience was efficient and pleasant. -PP
Staff were very helpful and polite
Staff were very helpful and polite
Easy to find what i need
2025年10月4日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi, Lorraine. Thank you for taking the time to share your review with us. We are happy to see that you found our staff to be helpful and polite. Thank you again for your valuable feedback. - Scott H
Wickes - Cheltenham からの回答
We really appreciate you taking the time to provide us with your feedback! -AK
Kind, helpful and polite
Steve was helpful, quick and kind! Easy problem solved. Thanks
2025年11月11日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi Olivia-Rose Hazeldine, We're happy to hear that the problem was easily solved, and we appreciate your kind words and your feedback. -LG
Scott was very helpfull
Scott was very helpfull. As know the products in his store. Credit to the team
2025年11月11日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi, We're happy to hear that our team member was helpful and knowledgeable. We appreciate your recognition of our team's expertise. -LG
Wickes - Cheltenham からの回答
Hey Scott, thanks for your positive feedback and I'm glad that Tori was able help you out in our Cheltenham store! - Dylan
Needed a few things for my bathroom…
Needed a few things for my bathroom today and popped down. Was served by Sarah, she was lovely and extremely helpful at helping me. Will come again
2025年11月11日
自発的なレビュー
Wickes - Cheltenham からの回答
Hi Helen, We're happy to hear that you found what you needed for your bathroom. We appreciate your kind words about the assistance you received from Sarah; we're glad it was helpful -LC
Wickes - Cheltenham からの回答
Hi, Sarah-Anne. Thank you for taking the time to share your review with us. We are happy to see that, Tori, provided excellent customer service. Thank you again for your kind feedback. - Scott H
Big thanks to Shannon for going the…
Big thanks to Shannon for going the extra yard for me. Great service.
2025年11月9日
自発的なレビュー
Wickes - Cheltenham からの回答
Hello Andy, thank you for your five star review and I'm glad you enjoyed the service from Shannon in our Cheltenham store! - Dylan
Wickes - Cheltenham からの回答
Hey Jack, thanks for your amazing review and I'm glad that Dawn was really lovely and helpful during your visit to our Cheltenham store! - Dylan
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。