Excellent customer service from Emily at Wickes! She’s always incredibly helpful, friendly and willing to go the extra mile to make sure you get exactly what you need. Every time I visit, she’s approa... もっと見る
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I had been struggling to find the right cabinet handles for quite some time. Sham was extremely helpful and took the time to help me find exactly what I was looking for. I really appreciate his patien... もっと見る
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I was served by a super young man named Toby at your Chesham store. He was professional, helpful and extremely polite. Thank you Toby, I look forward to seeing you again soon Kind regards Sheila... もっと見る
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Recently had a refresh which has made it slightly difficult to find things but the staff are very helpful which has made the experience better Thanks to majid for his help today
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企業情報
Wickes - Chesham について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Townsend Road, Chesham, Hertfordshire, HP5 2AA, 英国
- +441494776932
4.9
優良
419件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Majid thanku for helping me setup my…
Majid thanku for helping me setup my trade card
2026年7月1日
自発的なレビュー
Wickes - Chesham からの回答
Hi, Love. Thank you for taking the time to share your review with us. We're delighted to see that, Majid, was helpful with setting up your trade account. Thank you again for your kind feedback. - Scott H
I was given a Wickes gift card for Fathers Day
I was given a Wickes gift card for Fathers Day as I wanted to buy a Bosch electric saw. The gift card can‘t be used for online purchases so you have to visit a store to buy the product. But with an online purchase of a Bosch saw, a free charger and battery worth £53 is offered. This offer is not available for in-store purchases, so having a Wickes gift card means I did not get the free charger and battery.
The process of buying the saw in the store was poor, the assistant did seem to know how to process the transaction and told me the card had a zero balance. I had to request a manager to intervene and process the transaction correctly
2026年6月22日
自発的なレビュー
Wickes - Chesham からの回答
We appreciate you sharing your experience. We are truly sorry to hear about the difficulties you faced with the gift card and the in-store purchase process. We are reviewing our policies to ensure a smoother experience for all customers. -AB
Majid has offered me excellent customer…
Majid has offered me excellent customer service and helped me find what I needed around the store every time I was stuck ! I highly recommend him for good knowledge of helping you find your Wickes products !
2026年6月23日
自発的なレビュー
Wickes - Chesham からの回答
Hi there, we're so pleased to hear about your excellent experience and the helpful assistance you received. Thank you for your wonderful feedback! -LR
Shammas the star
went for a trip down to wickes this evening, wondering around lost as i could not find what i was looking for until shammas an awesome lad went out his way to help me out and made my experience so much easier! hats off
2026年6月21日
自発的なレビュー
Wickes - Chesham からの回答
We are so happy to hear that Shammas provided such excellent assistance and made your visit so much easier! Thank you for sharing your positive experience. -AK
Majid was so helpful
Majid was so helpful, I needed trade advise and he knew it. Fantastic. Thank you
2026年6月21日
自発的なレビュー
Wickes - Chesham からの回答
We are so glad to hear Majid was so helpful. Thank you for your kind words. -AK
Majid
Majid, is very helpfull amd mindfull in his work he provides a pleasent service.
Thankyou
2026年6月18日
自発的なレビュー
Wickes - Chesham からの回答
Hi Stephen, Many thanks for taking the time to tell us about how helpful you found our store colleague Majid. We are grateful for your review and your business.
Wickes - Chesham からの回答
Hi Customer, We appreciate your feedback. We are glad to hear that Majid and our staff were very helpful. - Sean
Top service, very happy
Majid (Chesham branch) was very helpful and his service was excellent! Will come back for sure.
2026年6月17日
自発的なレビュー
Wickes - Chesham からの回答
Hi Rod K, we are so pleased to hear about the excellent service received. We appreciate your kind words. -LG
Majid thank you for your good service…
Majid thank you for your good service over the years
2026年6月14日
自発的なレビュー
Wickes - Chesham からの回答
Hi Saj, we appreciate your kind words. We are glad to have served you well. -LR
Went into store this morning to buy…tiles
Went into store this morning to buy some tiles, I had no chance of managing it myself as I was with my baby. I was served by Jake who was really friendly and incredibly helpful. It’s great to have a friendly and helpful store in town.
2026年5月27日
自発的なレビュー
Wickes - Chesham からの回答
Hi, Charlotte. Thank you for taking the time to share your review with us. We're delighted to see that, Jake, was really helpful and provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H
Majid at Chesham is always a great…
Majid at Chesham is always a great help. He has provided solid customer support time and time again. Thanks! Ray
2026年5月7日
自発的なレビュー
Wickes - Chesham からの回答
Hi, Ray. Thank you for taking the time to share your review with us. We are really pleased to see that, Majid, always provides excellent customer service during your visits. Thank you again for your kind feedback. - Scott H
Great customer service from James
Great customer service from James, I have a Braintumour, he helped me carry some cement. Thanks
2026年5月11日
自発的なレビュー
Wickes - Chesham からの回答
We appreciate your kind words! We are so glad we could assist you during your visit. Thank you for sharing your positive experience. - Sean
Helpful JB
Bought some tiles this morning, realised they were too heavy for the car and would have to order online. Very nice helpful young man instore helped us place the order in store. Very appreciated as would have had to do that myself at home.
Would highly recommend this store.
Well done JB pleasure to shop with you
2026年2月22日
自発的なレビュー
Wickes - Chesham からの回答
Hi Dolly, Thanks for taking the time leaving your review. We're happy to hear that JB was helpful in placing your order, and we're glad you enjoyed shopping with us. Thanks again for the kind feedback. -JL
We had Jake assist us in sorting…
We had Jake assist us in sorting through our list of stuff we needed. Very helpful.
2026年4月14日
自発的なレビュー
Wickes - Chesham からの回答
Hi Michael,
We're delighted to hear that Jake was helpful as you sorted through your needs. Thank you for your positive feedback. -Ellysse
Shammas was great
2026年4月9日
自発的なレビュー
Wickes - Chesham からの回答
Hi Tom, Thank you for your review which highlighted our team member Shammas in our Chesham store. We value your business.
Majid was excelent help!
2026年4月7日
自発的なレビュー
Wickes - Chesham からの回答
Hi Dusan, Thank you for telling us about your visit to our Chesham store and in particular how helpful you found our colleague Majid. We value your business.
Wickes - Chesham からの回答
Hi, Thanks for taking the time leaving your review. We are happy to hear that Majio was able to help you and provide a positive experience this is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL
Slammas was absolutely fantastic
Slammas was absolutely fantastic. He has a great way with people and helpful advice to help me achieve what I needed. Will definitely be coming back he’s a very valuable asset to Wickes.
2026年3月9日
自発的なレビュー
Wickes - Chesham からの回答
Hi Elliot Odle, We appreciate you sharing your experience. We're happy to hear that you found Slammas advice helpful and that you'll be coming back to Wickes in the future. -LC
Very poor Chesham experience
Booked an appointmen for a kitchen design, got email confirmation, drove 30 mins to get there. No one there to see me. A staff member with a beard came and said she does not start that early, looked like I was an annoyance and he could rebook possibly later that day or another. No apology for my wasted time and petrol to get there. He showed no evidence of caring and when I said he could have apologised he just said in return ‘yeah’. I have ordered a kitchen from Howdens instead as they have excellent customer service. Lesson learnt.
2026年3月7日
自発的なレビュー
Wickes - Chesham からの回答
We regret to hear about the trouble you experienced with your appointment. Thank you for bringing this to our attention. We'll look into this to prevent similar situations in the future. -AK
Majid was very helpful
Majid was very helpful. Proffesional service like this is rare.
2026年2月25日
自発的なレビュー
Wickes - Chesham からの回答
Hi Chris, Thank you for your five-star review which mentioned our colleague Majid from our Chesham store. Your review is very much appreciated. - DG
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