Ria Hassan did a plan that looks better in reality than it did on paper. It is so well designed, light, airy and looks twice the size with the way units have been moved around. Wickes delivered everyt... もっと見る
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Excellent professional service from Michael Poulton in designing and organising our new bathroom. A great range of products which look fantastic. Excellent installation from BKFS Ltd which Wickes org... もっと見る
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How are they in business? Booked a consultation online at home to quote for a new bathroom. They changed the appointment time without calling us to check this would be suitable. No follow up... もっと見る
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My recent experience at Wickes has been amazing thanks to the staff member named “Influence” at the Croydon Branch. He helped end-to-end with choosing my kitchen, and I was very impressed by... もっと見る
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企業情報
Wickes - Croydon について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
The Colonnades, Purley Way, Unit 5, Croydon, Surrey, CR0 4RQ, 英国
- +442032510117
4.6
優良
150件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ria Hassan did a plan that looks better…
Ria Hassan did a plan that looks better in reality than it did on paper. It is so well designed, light, airy and looks twice the size with the way units have been moved around. Wickes delivered everything on time except for the worktops, which we and the fitters had not wait for, delaying completion by three days. The fitters were professional and tidy.
2026年10月12日
自発的なレビュー
Wickes - Croydon からの回答
Hi Elaine, Thank you for your five-star review concerning our design service at our Croyden store. In particular how happy you were with our designer Ria. We are pleased that you are happy with our overall service and hope that you will enjoy your new kitchen for many years to come. Thank you for trusting us with this project and your business. -DG
Excellent professional service and products.
Excellent professional service from Michael Poulton in designing and organising our new bathroom. A great range of products which look fantastic. Excellent installation from BKFS Ltd which Wickes organised. Muhammad and Rahib and their team have done a fantastic job. We are delighted with the whole experience and love our new bathroom.
2026年10月29日
自発的なレビュー
Wickes - Croydon からの回答
Hi Fiona, We are absolutely thrilled to hear that you are so delighted with your new bathroom and the entire experience. It is wonderful to know that the design process was so professional and that the wide range of products met your expectations perfectly. We are also incredibly pleased that the installation team did such a fantastic job bringing the vision to life. Thank you so much for sharing your lovely feedback with us. - Sean
I want to thank John for all his help
I want to thank John for all his help, he is a real asset to the store.
It is now my favourite store.
Always well stocked and clean.
2026年10月23日
自発的なレビュー
Wickes - Croydon からの回答
Hi su Barry,
We are absolutely delighted to hear that you had such a wonderful experience and that John was so incredibly helpful. It is fantastic to know that our clean, well-stocked environment has made us your top choice to shop. Thank you so much for sharing your lovely feedback with us. -Ellysse
How are they in business?
How are they in business?
Booked a consultation online at home to quote for a new bathroom. They changed the appointment time without calling us to check this would be suitable.
No follow up after visit, no email with quote no paperwork left with us?
Don’t think your designer likes their job or cares to be honest.
Safe to say we won’t be using wicks.
2026年10月6日
自発的なレビュー
Wickes - Croydon からの回答
Hi Rebecca. We are truly sorry to hear about your experience with your bathroom design appointment. We have sent you a request for further information, so we can look into this matter and address it with the team. - Andrew
Friendly and helpful staff
Friendly and helpful staff. Micheal was able to produce a plan to my exact requirement. He was approachable and very helpful, this ensured our overal experience brilliant.
2026年10月20日
自発的なレビュー
Wickes - Croydon からの回答
Hi Sharon, We are absolutely delighted to hear that you had such a brilliant experience during your visit. It is wonderful to know that Micheal was so approachable and provided the dedicated support needed to create a plan tailored perfectly to your requirements. Thank you so much for taking the time to share your lovely feedback with us. - Sean
Lewis was exceptionally helpful today
Lewis was exceptionally helpful today, guiding me on a number of different issues and going the extra mile. Thanks Lewis.
2026年10月9日
自発的なレビュー
Wickes - Croydon からの回答
Hi, Adam. Thank you for taking the time to share your review with us. We're really happy to see that, Lewis was exceptionally helpful and went above and beyond to provide excellent customer service. Thank you again for your kind feedback. - Scott H
10/10 service-ask for staff named “INFLUENCE”
My recent experience at Wickes has been amazing thanks to the staff member named “Influence” at the Croydon Branch.
He helped end-to-end with choosing my kitchen, and I was very impressed by his knowledge of kitchen products.
Please commend him 10/10. A real asset! And will be recommending him to others.
Mrs A Thomson
2026年10月8日
自発的なレビュー
Wickes - Croydon からの回答
Hi Alison, We are so pleased to hear about your amazing experience at our Croydon branch. It is wonderful to know that you received end-to-end guidance and that our team member's extensive product knowledge impressed you so much while choosing your kitchen. We truly appreciate your feedback and your kind recommendations. - Sean
John was very lovley and helpful!
2026年10月1日
自発的なレビュー
Wickes - Croydon からの回答
Hi chants. Thank you for taking the time to share your positive feedback. We are so pleased to hear that you received such wonderful assistance and kind service from John during your recent visit. - Andrew
Nathan the manager was exceptionally…
Nathan the manager was exceptionally helpful from when we arrived into the store. He guided us to purchase the best products, asked us about the project that we were doing to our home and ensured we had everything that we needed. Even though the store was near closing time he still made sure he was attentive to what we needed and even helped pack the products in our car
2026年10月1日
自発的なレビュー
Wickes - Croydon からの回答
Hi Shakira, Thank you for telling us about your visit to our Croydon store and about how helpful you found the store manager. We appreciate your review and your business.
Highly recommend Wickes Croydon
Specific thank you to Nathan and Dennon who were so helpful and patient during my recent visit. I went into the store unsure on what I needed but left really pleased and confident in the choice I made thanks to them, 100% recommend as your go-to home improvements store
2026年9月30日
自発的なレビュー
Wickes - Croydon からの回答
Hi Samantha, We are so pleased to hear about your positive experience! It's wonderful that Nathan and Dennon was so helpful and patient during your visit. We are delighted that you left feeling confident in your choice. - Sean
Excellent customer service
I attended this store to buy materials for a renovation but needed guidance on products. I was served by Nathan who is a real credit to this shop. He was knowledgeable, patient and super helpful which made the whole experience very positive. His customer service and care was exemplary and he really went the extra mile to provide a professional and informative service. Thank you so much Nathan, I will definitely be back for future products
2026年9月30日
自発的なレビュー
Wickes - Croydon からの回答
Hi Ama, we are so pleased to hear about your positive experience! It's wonderful that our team member was knowledgeable, patient, and super helpful, making your whole experience positive. We are delighted that their customer service and care were exemplary, and they went the extra mile. -LG
Wickes - Croydon からの回答
Hello Monica, Thank you for your wonderful five-star review! We are so pleased to hear that our staff was helpful and that you experienced great customer service. We truly appreciate your kind feedback. - FC
We have just had a kitchen fitted
We have just had a kitchen fitted. The whole process was seamless from start to finish. The kitchen designer (Influence) was extremely helpful and provided good ideas in planning the kitchen. The customer services team were always available to help. Finally the Kitchen fitters (R B Kitchens) have done a truly wonderful job. The finish is quite outstanding.
2026年9月25日
自発的なレビュー
Wickes - Croydon からの回答
Hi, John. Thank you for taking the time to share your review with us. We're really pleased to see that the whole process was smooth from start to finish and that your design consultant was extremely helpful and provided good ideas throughout. We're also happy to see that your installation team did a fantastic job and that our customer services were on hand to help at anytime. Thank you again for your kind feedback. - Scott H
Paint purchase
Popped into Croydon store this afternoon to get various paints. Steve and Tiger were very knowledgeable and looked after us well. Happy customers.
2026年9月25日
自発的なレビュー
Wickes - Croydon からの回答
Hello Robert, We're so pleased to hear about your positive experience and that our team members were knowledgeable and looked after you well. It's wonderful that you're happy customers! -JG
Served by Patrick
Served by Patrick. Patient and clear in supporting me to order what needed.
Would come to him for help everytime.
2026年9月24日
自発的なレビュー
Wickes - Croydon からの回答
Hi Pep, We are so pleased to hear that Patrick provided such excellent and clear support. It's wonderful to know you had such a positive experience. Thank you for your kind feedback. - Sean
I went into Wickes to buy new tiles
I went into Wickes to buy new tiles, a toilet and sink for a new bathroom. Tiger helped me find exactly what I was after, the whole process was quick and easy for me.
An asset to the team!
2026年6月23日
自発的なレビュー
Wickes - Croydon からの回答
Hi Jake,
We're so pleased to hear about your fantastic experience! It's wonderful that our team member helped you find exactly what you needed, making the process quick and easy. We truly appreciate your kind feedback. -Ellysse
Great service from Nathan
Great service from Nathan, helped me get my Tradepro signup and helped me set up my delivery, very freindly and warm service
2026年9月22日
自発的なレビュー
Wickes - Croydon からの回答
Hi Terry, We're so pleased to hear about your positive experience. It's wonderful to know that our team member provided friendly and warm service, helping with your signup and delivery setup. - FC
Great store
Great store, great products and great staff. Croydon branch.
Thanks guys
2026年9月19日
自発的なレビュー
Wickes - Croydon からの回答
Hi David, we're so pleased to hear you had such a positive experience at our Croydon branch. It's wonderful to know you enjoyed our products and found our staff to be great. Thank you for your kind feedback! -LG
Wickes Colonnades…
I often visit the Wickes Colonnades branch on the Purley Way . I wish to commend the great service I have received on so many occasions from ViVi who is an absolute asset for your organisation . She will so often stop to say hello and when I ask for assistance on various store items , not only will she lead me to the exact place but also explain the range of products that are available to me . I had often wanted to say a big formal thank you to Vivi and I felt this was the best way to compliment her for a great and positive attitude towards her customers . Well done Vivi for your helpful commitment which has not gone unnoticed. - Sanjay
2026年9月17日
自発的なレビュー
Wickes - Croydon からの回答
Hi Sanjay, We are delighted to hear about your wonderful experience at our branch and the exceptional service you received. It's fantastic that our colleague consistently provides such a great and positive attitude, going above and beyond to assist you with product information and location. We truly appreciate your kind words and recognition of their helpful commitment. - FC
Very helpful specially Ria Hassan…
Very helpful specially Ria Hassan really appreciate. we buy 4 times kitchen from wicks was great product thanks
2026年9月11日
自発的なレビュー
Wickes - Croydon からの回答
Hi Danial, We're so pleased to hear about your positive experience and that you found Ria to be very helpful. It's wonderful to know you've chosen our kitchens multiple times! - FC
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