Wickes - Dudley レビュー 

122
•
TrustScore 5段階評価の4.5

4.6

Dudley Road, Brierley Hill, Oak Park, Dudley West Midlands, DY5 1HR, GB

•

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5つ星のうち5の評価

We had the good fortune of being assisted by Dave a few weeks ago, who gave us exemplary customer service, very knowledgeable across all ranges of items we enquired about. So much so we returned tod... もっと見る

企業が回答しました

5つ星のうち5の評価

Have used wickes for the past 2 years for alot of my different plastering materials used daily.click and collect is ideal as I can order the morning and no waiting around when I get there. Polly alway... もっと見る

企業が回答しました

5つ星のうち5の評価

Absolutely brilliant service from all the staff. Charity project was done quickly and without troubles. Pol, Gurd, Elliot and Jack was fab.

企業が回答しました

5つ星のうち1の評価

Wickes kitchen installation planned for 2 weeks took 17 weeks to complete. Total lack of ownership from wickes. More doors either incorrect size or damaged have been skipped than fitted within my prop... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Dudley について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Dudley Road, Brierley Hill, Oak Park, Dudley, West Midlands, DY5 1HR, 英国

  • +441384481381

4.6

優良

TrustScore 5段階評価の4.5

122件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(122)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Absolutely brilliant service from all…

Absolutely brilliant service from all the staff. Charity project was done quickly and without troubles. Pol, Gurd, Elliot and Jack was fab.

2026年10月15日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi Charlotte, Thank you for your five-star review concerning the service you received from our staff in our Dudley store. We are pleased that your project went well. DG

5つ星のうち5の評価

Have used wickes for the past 2 years…

Have used wickes for the past 2 years for alot of my different plastering materials used daily.click and collect is ideal as I can order the morning and no waiting around when I get there. Polly always is very helpful in the store and polite and nothing is ever a problem.

2026年10月10日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Thank you for taking the time to share your feedback. We are so pleased to hear that you have enjoyed such a quick and efficient service with your orders over the last two years. It is wonderful to know that our team has been consistently helpful, polite, and attentive to your needs during your daily visits. We truly appreciate your continued loyalty and look forward to seeing you again soon. -JG

5つ星のうち5の評価

We had the good fortune of being…

We had the good fortune of being assisted by Dave a few weeks ago, who gave us exemplary customer service, very knowledgeable across all ranges of items we enquired about.
So much so we returned today and ordered our kitchen.
Thank you Wickes are very lucky to have you.

2026年10月9日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi Tim. We are so pleased to hear that your visits were so positive and that you received such exceptional service. It is wonderful to know that the expert advice and guidance you received from Dave gave you the confidence to return and place an order for your new project. Thank you so much for sharing your great feedback, and we hope you enjoy the entire journey of creating your dream space. - Andrew

5つ星のうち5の評価

Went into Wikes Dudley to night had…

Went into Wikes Dudley to night had grat service and Kerry at the till went above and beyond to help us very friendly helpful and knowledgeable

2026年9月28日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi Kath, We're so happy to hear you had such a great experience and that our team member went above and beyond to help you! We appreciate your kind words. - FC

5つ星のうち5の評価

Brilliant experience from star to finish

We recently booked an appointment to have our utility room refitted, and we couldn’t be happier with the service we received.

Our design consultant, Gindy Stevens, came out to our home to measure up and spend time talking to us about what we wanted. She then put together a plan for us, and we visited the store to discuss and choose the products.

Gindy was incredibly patient throughout the whole process, especially as we kept changing our minds and swapping different items around! She was extremely knowledgeable about the products and was always happy to explain the different options and answer our questions.

We really appreciated the time, care and attention she gave us, and she made what could have been a stressful process enjoyable and straightforward. We would definitely recommend Gindy to anyone looking to have their utility room designed and refitted.

2026年9月7日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hello David, We are absolutely thrilled to hear about your wonderful experience with our team. It's fantastic that our design consultant provided such patient, knowledgeable, and attentive support throughout your utility room refitting process. We're delighted that what could have been a stressful experience was made enjoyable and straightforward. Thank you for your kind recommendation! -JG

5つ星のうち5の評価

Home delivery order by Pol

Was served by Pol, she was incredibly helpful with setting me up a trade card and then when ordering a large home delivery.
Thankyou

2026年9月21日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi Lewis, We're so pleased to hear that you had such a positive experience and that Pol was incredibly helpful with setting up your trade card and assisting with your large home delivery. Thank you for your kind feedback! - Sean

5つ星のうち5の評価

Went into Dudley Branch

Went into Dudley Branch. Normally there is a huge queue but this time they had a woman called Pol on who was very efficient. Also she was lovely polite and friendly.🙏😊

2026年9月1日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi Mark,

We're so pleased to hear about your positive experience at our Dudley branch. It's wonderful that Pol's efficiency, politeness, and friendliness made your visit enjoyable. Thank you for your kind feedback. -Ellysse

5つ星のうち5の評価

Staff member Laura L

Went into Dudley branch this morning I needed some help with finding items and what was best to use, a member of staff Laura L came to help could not be more helpful in everything I needed and advice on what was best. Exceptional service could not thank Laura L enough

2026年9月13日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hello Callam, We're so pleased to hear about your positive experience at the Dudley branch! It's wonderful that Laura was so helpful in assisting you with finding items and offering advice. We truly appreciate your kind feedback. - FC

5つ星のうち5の評価

Had a problem with something i…

Had a problem with something i purchased recently and from the moment I called regarding the issue all the staff we so helpful. The lady on the phone was really helpful and a young lady on the till and a lady called Laura everyone just gave great customer service and I am very grateful. Thanks again.

2026年9月13日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

We're so pleased to hear about your fantastic experience, Claire! It's wonderful that our team were so helpful and provided great customer service, both on the phone and in-store. We truly appreciate your kind feedback. - Andrew

5つ星のうち5の評価

5* customer service from Christian

Christian was really helpful, sufficient and professional. A welcoming worker and answered all questions I had.
Over all 5* customer service.

2026年9月11日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

We're so pleased to hear about your fantastic experience and that Christian was helpful, efficient, and professional, Holly. It's wonderful that all your questions were answered, and you received 5-star customer service. - Andrew

5つ星のうち5の評価

Pol from Wickes Dudley is always…

Pol from Wickes Dudley is always polite and very helpful a credit to the company

2026年9月4日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi Mr P, Thank you for your wonderful review! We are so pleased to hear that our team member at Dudley is always polite and very helpful. -LG

5つ星のうち5の評価

Brilliant customer service

I went to the Dudley branch and a man called Christian provided brilliant customer service and really helped me find the things I needed I had a really good experience

2026年9月7日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi Madeline, We're so pleased to hear about your fantastic experience at our Dudley branch! It's wonderful that Christian provided brilliant customer service and helped you find everything you needed. - Sean

5つ星のうち5の評価

Always using Wickes for my DIY needs

Always using Wickes for my DIY needs! But what makes the visit easier is the help from staff, was served by a helpful lad called Christian today and his politeness and helpfulness didn't go a miss! Thank you Christian

2026年9月9日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi H Dando, We're so pleased to hear about your positive experience and that Christian provided such helpful assistance. It's wonderful that they could assist you with impressive customer service! - Sean

5つ星のうち5の評価

Laura L approached me in store to offer…

Laura L approached me in store to offer help after obviously looking lost staring blankly at screws, her knowledge for what I needed for the job was perfect and so helpful, thank again 😊

2026年9月7日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi Beth, Thank you for taking the time to share your positive experience with us. We're delighted to hear that Laura L was able to assist you so effectively with your needs, providing perfect and helpful knowledge. We appreciate your kind feedback. - Sean

5つ星のうち5の評価

Gobuild4u review of Wickes Dudley

Gobuild4u review of Wickes Dudley. We went to Wickes Dudley today to pick up some cla timber and also picked up some leftover paint for a bargain price. The manager and Leonie were great sorting out the individual receipts.
The staff are always friendly and helpful.
As a new company we find the 10% trade discount really helps. Not many big trade outlets do this.
We shall definitely use this store again.

2026年9月8日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hello, We're delighted to hear about your positive experience at our Dudley store, especially regarding the helpfulness of Leonie and the store manager. It's fantastic that our trade discount is beneficial for your new company. We truly appreciate your kind words and look forward to your next visit! - FC

5つ星のうち5の評価

The staff at Wickes Dudley are always…

The staff at Wickes Dudley are always really helpful and can never do enough for you. Special recognition to Pol who is lovely and the guy with a fantastic beard, like a Viking, who’s name I didn’t catch who did us a solid and picked our click and collect order a 7.57PM getting us out of a sticky situation - gent.

2026年9月7日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi Chris,

We are so pleased to hear about your positive experience with our team. It's wonderful to know that our colleagues were able to assist you so effectively, especially in a tricky situation. We truly appreciate your kind words and valuable feedback. -Ellysse

5つ星のうち5の評価

Customer service

Christian was very helpful when helping me look for an item of stock I couldn’t find.
He’s also served me a few times on the till, quick service and very friendly. Great member of staff!

2026年9月3日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi, Georgia. Thank you for taking the time to share your review with us. We're really happy to see that, Christian consistently provides excellent customer service during your visits. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

I went into the Dudley store wanting…

I went into the Dudley store wanting some advice on flooring and outdoor paint for the front door. I met a lovely young man called Christian today 05/09/2026. Christian was so polite, helpful and understood what I wanted. What a credit to the store. Thank you Christian I hope you see this. I won't be going anywhere else now for my needs.

2026年9月5日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi, Saw. Thank you for taking the time to share your review with us. We're really happy to see that, Christian was polite, helpful and giving you great advice on both flooring and out door paint. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

came in today looking for some timber…

came in today looking for some timber but i had no clue where to start however a gentleman came over called christian and had helped me a huge amount with what size and length i needed. Absolutely great customer service from him will be coming in again, servers like him made my trip so much more enjoyable

2026年9月5日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi, Sairah. Thank you for taking the time to share your review with us. We're delighted to see that, Christian was able to help you with your timber purchase, providing great customer service. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Sam was really helpful

Sam was really helpful. He went above and beyond to help when they didn't exactly stock what we needed

2026年9月5日
自発的なレビュー
Wickes - Dudley ロゴ

Wickes - Dudley からの回答

Hi, Matt. Thank you for taking the time to share your review with us. We're really pleased to see that, Sam was went above and beyond to provide excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

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