Wickes - Dundee レビュー 

181
•
TrustScore 5段階評価の4.5

4.7

Milton Of Craigie, Road North, Dundee Angus, DD4 7XE, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Spent over £500 and took the day off work for the delivery. Driver obviously decided he just couldn't be bothered to deliver it so thats that. I’ve wasted a precious day off work for nothing. Re... もっと見る

企業が回答しました

5つ星のうち5の評価

My go to store for building materials, been a trade card holder for many years. Staff in Dundee invariably helpful and knowledgeable. On last visit was dealt with by Karen, who I don’t often see... もっと見る

企業が回答しました

5つ星のうち5の評価

Just ordered a new kitchen from wickes and jon who was helping us through it all was great and always there to help when we had any questions.

企業が回答しました

5つ星のうち5の評価

Jon was my design consultant and deciding with him what my new kitchen would look like was a joy.He put no pressure on me and gave me many options within my small budget. All steps in the process we... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Dundee について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Milton Of Craigie, Road North, Dundee, Angus, DD4 7XE, 英国

  • +441382456468

4.7

優良

TrustScore 5段階評価の4.5

181件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(181)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

No resolutions

Sad to say, like many, I’ve also received a very poor service from Wickes kitchens. Company fall over backwards until you’ve placed your order but thereafter there is additional bills for ‘missed units’, installation issues (the completed fit has many flaws), no response from customer experience reps and Wickes were happy to take excess units back but failed to refund. Avoid I’m afraid.

2024年7月1日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi Anita, Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have faced regarding your Kitchen experience. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - SW

5つ星のうち5の評価

Kitchen project

Jon from kitchens was amazing and really professional he did an amazing job in making our beautiful kitchen project

2024年10月19日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi Sandra, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Jon and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

5つ星のうち5の評価

We returned to Wickes for our second…

We returned to Wickes for our second kitchen planning and design appointment. On both occasions we had Jon help us. Jon showed us all kitchens and colours, all worktops, tiles etc
Jon was excellent at listening to what we wanted and designed the kitchen accordingly. Nothing was too much trouble for Jon especially as we kept changing our mind on the kitchen style and colour 😃
Jon showed us online all the appliances we could choose from and also got the best deals for us. Jon was very professional and I would recommend his expertise and experience in kitchen design.

2024年10月19日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi Julie, thanks for taking the time to share this feedback, we are pleased to hear that Jon done an excellent job for you and that nothing was too much trouble, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

Excellent Service and Advice

We received excellent service from start to finish with Jon. He assisted us in picking our bathroom, whilst providing valuable advice and suggestions.

2024年9月27日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that your received excellent service and advice from start to finish from Jon with your recent bathroom project, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

First time kitchen buyers

This is my boyfriend and I’s first time buying a kitchen and the service couldn’t have been better! We booked in a meeting with Jon Firmin to design our kitchen and the experience was great, he perfectly grasped what we were looking for and helped bring our vision to life! I couldn’t recommend this service more, we would give 10 stars if we could!!

2024年9月28日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi, Karen. Thank you for taking the time to share your review with us. I'm really pleased to see that, Jon, provided a great experience during your design appointment and helped bring your vision to life. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Beautiful bathroom at a reasonable price.

Wickes took care of us from start to finish. Jon Firmin, our Design Consultant, gave us lots of advice, helped us pick the right bathroom for our needs and then designed a beautiful bathroom. The installation by KGPH went smoothly and the guys were friendly, polite and worked hard. We are really pleased with our
new bathroom and would have no hesitation in recommending Wickes.

2024年9月23日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hey Mrs Watt, thanks for your five-star bathroom review, I'm glad that Jon was super helpful throughout the design process and that the installation also went smoothly. It makes us proud that you would recommend us, and enjoy your new space! - Dylan

5つ星のうち5の評価

Jon from Wickes Dundee

Jon was kind, patient and explained everything in simple terms that I could understand. Would totally recommend speaking to him regarding a new bathroom.

2024年9月28日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi Karen,

Thank you for leaving a lovely review. We are happy to hear that Jon was able to deliver amazing customer service! - Sean

5つ星のうち5の評価

Recommend Jon to anyone!

Jon Firmin was our design consultant and we could not fault our experience. He was very helpful on the days we popped in for a look around and also great at then measuring our space and creating our plan. We felt very at ease with Jon and he was very accommodating with our budget. We also appreciated that he was happy to tweaked a few things to help save us a bit of money. Overall great experience and very excited to get our new kitchen!

2024年9月21日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi Louise, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jon and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Have recently had a bathroom installed…

Have recently had a bathroom installed from Wickes, Dundee
From start to finish, to the customer care centre, everything and everyone involved were amazing. The tradesmen and designer were fantastic. All very helpful,courteous and professional.
Absolutely delighted with the new bathroom. Can't fault any of them.

2024年8月8日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi, Jennifer. Thank you for taking the time to share your review. I'm delighted to learn that from start to finish your received great customer service throughout your design and installation. I'm also happy to see that you are absolutely pleased with your new bathroom. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Great kitchen planning service

I met with Ashley at the Dundee store recently to look at options for extending my existing Wickes kitchen that was installed a couple of years ago. She had great advice and ideas and it was a pleasure to work with her on the design. No high pressure sales; just really helpful advice which resulted in a good design.

2024年7月25日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi Andrew, thanks for taking the time to share this feedback, we are pleased to hear that Ashley done a great job when looking at options for your existing kitchen, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

Jon was great

Jon was great, he listened to what I wanted, had a design ready within 24 hours and nade sure we were comfortable with everything.

2024年7月27日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hey Corina, thanks for your amazing review, and I'm glad that Jon in our Dundee store was first class, delighted you have a comfortable time in our store! - Dylan

5つ星のうち5の評価

Fantastic Click & Collect Service from…

Fantastic Click & Collect Service from Wickes, Dundee. I never realised how good it was and they bring order out to your car....

5 Star Service!!

2024年7月11日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi Ian, Thank you for taking the time to leave your Trustpilot Review. We're glad to learn about your in-store experience and pleased you are with the click-and-collect service that we offer. We do greatly appreciate your honest feedback and can't wait to welcome you back to our store. - FB

5つ星のうち5の評価

Jon at the Dundee wicks store was…

Jon at the Dundee wicks store was efficient and helpful every step of the way on our kitchen journey, giving useful advice about the use of space in our smaller kitchen and finding tips and tricks to save space and what we could upgrade upon certain appliances so we reached our full budgets potential.
Thank you ever so much Jon, we will be back to get our bathroom installation done soon.
Best regards, Freya and George.

2024年7月7日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hey George, thanks for your five-star review, and I'm glad that Jon was able to help you throughout your kitchen project, enjoy your new space! - Dylan

5つ星のうち1の評価

Spent over 10k on new bathroom finished…

Spent over 10k on new bathroom finished product look really good , 6 months later bad leak , had so much hassle trying get installer ( Scottish plumbing services ) to check pipes under bath , kept saying it was the seal , wouldn’t take panel off cause it’s been tilted, had to pay joiner to open up ceiling under bath to prove it’s still leaking ( wickes customer service wasn’t any help either basically said trust the installer

2024年6月24日
自発的なレビュー
Wickes - Dundee ロゴ

Wickes - Dundee からの回答

Hi Kenny, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD

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