I regularly use the relatively new Dunfermline Wickes for all my DIY and home improvements. Their own brand products are both good value and good quality. David in particular is always incredibly help... もっと見る
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所在地
所在地を変更Halbeath Road, KY11 4LP Dunfermline, Scotland, GB
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Stopped by the Dunfermline branch and received top-class service from David P. He was incredibly helpful, knowledgeable, and made sure I got exactly what I needed without any hassle. A credit to the s... もっと見る
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Very poor customer service. Went in to discuss various options for front door paint with undercoat/primer - the assistant that first helped is was polite and unsure on how to answer our questions... もっと見る
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I went to get some wood paint, with little knowledge last night. Nikki was fantastically helpful and guuded me through choosing the right type of paint I needed. Both her and David were great help and... もっと見る
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企業情報
Wickes - Dunfermline について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Halbeath Road, KY11 4LP, Dunfermline, Scotland, 英国
4.8
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always have a great experience here…
Always have a great experience here always happy and helpful, currently decorating the house and they always give us good advice on any questions we have, always a great expirience
2026年9月30日
自発的なレビュー
Wickes - Dunfermline からの回答
Hi Shannon, Thank you for your review about your visits to our Dunfermline store. It's good to know that you always have a great customer experience. We appreciate your review and your business.
David
I popped in today to buy a simple light bulb.
Wrong!
I had no clue because nothing looked like the bulb that I had in my hand.
I went back to the checkout to seek some advice.
David came to rescue this damsel and her bulb dilemma.
He was so nice, very knowledgeable and chatty.
I would like to commend him on his attitude and congratulate Wickes on hiring someone who is a great ambassador for the company.
2026年9月27日
自発的なレビュー
Wickes - Dunfermline からの回答
We're so pleased to hear about your positive experience and that David was able to assist you so effectively with your light bulb dilemma. It's wonderful to know they were knowledgeable and helpful. We appreciate you sharing your feedback. -AK
David offered his assistance in store…
David offered his assistance in store today done exceptionally well in finding my item and helping me set up my trade pro account never received such exceptional customer service will definitely be using this as my local store when in Scotland
2026年9月26日
自発的なレビュー
Wickes - Dunfermline からの回答
Hello Shaquita, We're delighted to hear about your positive experience and that our team provided such excellent service. We appreciate you choosing us and look forward to welcoming you back to our store in Scotland! -JG
Nikki was absolutely fantastic
Nikki was absolutely fantastic, exactly how customer service should be. She interacted with my 5 year old when mixing paint colours and was so nice to see.
2026年9月26日
自発的なレビュー
Wickes - Dunfermline からの回答
Hello Chloe, We're so pleased to hear about your fantastic experience and that Nikki provided such wonderful customer service. It's lovely to know they interacted so positively with your child. Thank you for your kind feedback! -JG
Marius came out to the house to measure…
Marius came out to the house to measure and discuss the bathroom. He listened to all the things I did and didn’t want. 2 days later we met him in the store for the design and quote. We agreed completely with all the products he had chosen. It was a stress free experience and we ordered our bathroom that afternoon
2026年9月24日
自発的なレビュー
Wickes - Dunfermline からの回答
We are so pleased to hear about your positive experience with your bathroom design! It's wonderful that Marius listened to your preferences and made the process stress-free. We are delighted you were happy with the product choices. -AK
We were getting paint mixed Justin was…
We were getting paint mixed Justin was great in giving advice on exacrly what we needed, friendly, helpful staff at check out also
2026年9月16日
自発的なレビュー
Wickes - Dunfermline からの回答
We're so pleased to hear about your positive experience with our paint mixing service. It's wonderful to know that Justin provided great advice and friendly, helpful service at checkout. Thank you for your kind feedback! -AK
Big thank you to David in Wickes…
Big thank you to David in Wickes Dunfemline for outstanding customer service! Love the choice and the prices!
2026年9月19日
自発的なレビュー
Wickes - Dunfermline からの回答
Hi Marko, We're so pleased to hear that you had such a positive experience and that our team member provided outstanding customer service. It's wonderful to know you loved the choice and prices! - FC
Excellent service
Easy to order wood online. Had plenty of stock. Pick up took 1 minute! And Nicki at the Dunfermline store helped load wood into van. Excellent service.
2026年9月19日
自発的なレビュー
Wickes - Dunfermline からの回答
Hi Tracey, We're delighted to hear about your positive experience with ordering wood online and the quick pick-up process. It's wonderful that Nicki at the Dunfermline store provided excellent service by helping to load your van. - FC
Popped in to buy some Dulux paint
Popped in to buy some Dulux paint. Kinga came to help me and was most knowledgeable and helpful. She mixed my choice of paint and suggested I try the insert trays - they are fab!!
2026年9月13日
自発的なレビュー
Wickes - Dunfermline からの回答
Hi Kate, We are so pleased to hear about your positive experience and that Kinga provided such helpful and knowledgeable assistance with your paint. It's wonderful that the insert trays were so useful! - FC
Rebecca was very helpful
Rebecca helped me set up a trade account and install the app and get it up and working and was very helpful throughout
2026年9月12日
自発的なレビュー
Wickes - Dunfermline からの回答
Thank you for taking the time to share your review with us, John. We're really pleased to hear that Rebecca was very helpful in assisting you with your trade account and getting the app set up and working. - Andrew
Rebecca and Nicki could not have been…
Rebecca and Nicki could not have been more helpful and patient. Excellent service to a degree that it is rarely seen. Thank you for the assistance and information
Will
2026年9月11日
自発的なレビュー
Wickes - Dunfermline からの回答
We're so pleased to hear about your positive experience, Will! It's wonderful that Rebecca and Nicki were so helpful and patient, providing excellent service and assistance. Thank you for your kind feedback. - Andrew
David and Rebecca very helpful and…
David and Rebecca very helpful and kind. Navigated around the store under their direction which saved alot of time.
Hedley
2026年9月10日
自発的なレビュー
Wickes - Dunfermline からの回答
Hi Hedley, We're so pleased to hear about your positive experience and that David & Rebecca were so helpful and kind. It's wonderful to know they saved you time. - Sean
David was knowledgable and helpful and…
David was knowledgable and helpful and went above and beyond to help
2026年9月9日
自発的なレビュー
Wickes - Dunfermline からの回答
We're so happy to hear that David was knowledgeable and went above and beyond, Heather. We appreciate your kind words! - Andrew
All things Paint
Purchased paint supplies from local store, Nikki was brilliant at matching a colour which she mixed in the Dulux Heritage range that my wife had selected. Highly knowledgeable is an understatement, explained the difference in the paint types and their benefits. Wouldn't hesitate recommending Nikki and Wickes for all things paint.
2026年9月8日
自発的なレビュー
Wickes - Dunfermline からの回答
Hi Stephen,
We're so pleased to hear about your excellent experience! It's wonderful that Nikki was brilliant at matching the colour and was highly knowledgeable, explaining the different paint types and their benefits. We appreciate your recommendation. -Ellysse
Alec very helpfully and patiently…
Alec very helpfully and patiently showed me where to find Door stoppers when I couldn’t find them.
2026年9月5日
自発的なレビュー
Wickes - Dunfermline からの回答
Hi, Matt. Thank you for taking the time to share your review with us. We're really pleased to see that, Alec was able to help find the door stoppers you were looking for. Thank you again for your kind feedback. - Scott H
As a couple my wife and I were unable…
As a couple my wife and I were unable to locate 2 items. On asking one of the staff she not only told us where to go but led us to the item. She was kind very pleasant and helpful.
2026年9月4日
自発的なレビュー
Wickes - Dunfermline からの回答
We're delighted to hear our team provided such helpful and pleasant assistance, guiding you to exactly what you needed, Ailsa. We appreciate your kind words. - Andrew
Nikki and David - top service
Nikki and David were so helpful and friendly, I really appreciated that they went the extra mile for me today. Amazing service, big thanks to you both!
2026年9月2日
自発的なレビュー
Wickes - Dunfermline からの回答
Hello Amy, We're so pleased to hear about your positive experience! It's wonderful that Nikki and David were so helpful and went the extra mile for you. We truly appreciate your kind feedback. -JG
Really great service from David & the…
Really great service from David & the team at Wickes. I bought a few bags of coal, and the team were more than happy to help get them down from the high-level pallet storage. 👍
2026年9月2日
自発的なレビュー
Wickes - Dunfermline からの回答
Hi Leon, We're so pleased to hear about your positive experience with David and the team. It's wonderful to know they were able to assist you with your purchase and provide great service. - Sean
Balvinder couldn’t have been more…
Balvinder couldn’t have been more professional, helpful or informative about taking me through the kitchen purchase I made recently! He made suggestions on things I would have missed and the whole experience made me feel at ease. I couldn’t recommend this wickes store enough.
2026年9月1日
自発的なレビュー
Wickes - Dunfermline からの回答
Hi Heidi. We're so pleased to hear about your positive experience with your recent kitchen purchase! It's wonderful that Balvinder was professional, helpful, and informative, making suggestions you might have missed and ensuring you felt at ease throughout the process. We appreciate you recommending our store! - Sean
Fantastic Customer Service
Derek from Wickes Dunfermline has helped immensely to bring our dreams of a new kitchen to life. The process was really simple and efficient, he assessed the space brilliantly, listened to what we wanted, and pointed us in the right direction with fantastic results. Fantastic customer service. Cannot wait to see it all fitted! Highly recommend!
2026年8月30日
自発的なレビュー
Wickes - Dunfermline からの回答
We are so pleased to hear about your positive experience bringing your kitchen dreams to life, Claire! It's wonderful that the process was simple and efficient, and that Derek assessed the space brilliantly. We are delighted that you received fantastic customer service and cannot wait for your kitchen to be fitted! - Andrew
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