Wickes - Edinburgh レビュー 

168
•
TrustScore 5段階評価の4.5

4.4

45 Stevenson Road, Murrayfield Edinburgh, EH11 2SL, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I visited Wickes for advice about getting a new shower room and toilet, I spoke to Monika and she was extremely helpful guiding me through the options and giving advice about colour matching and every... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered a bespoke kitchen from wickes. All fine with delivery and joiner came two weeks later to fit it. Went wrong since then with the joiner not working a full day to install kept nipping out for b... もっと見る

企業が回答しました

5つ星のうち5の評価

Paula at Wickes in Edinburgh did a brilliant job of guiding us through the design and purchase of our utility room units. She was so patient and we ended up with units that fit perfectly and look grea... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve visited Wickes a couple of times recently, and Kieran has helped me on each occasion. I cannot praise his service highly enough. He is knowledgeable, pleasant and polite, and really goes out of... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Edinburgh について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • 45 Stevenson Road, Murrayfield, Edinburgh, EH11 2SL, 英国

  • +441313460541

4.4

優良

TrustScore 5段階評価の4.5

168件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(168)

過去12か月のレビュー数: 14,688件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Staff were friendly and helpful

Staff were friendly and helpful. Store had everything on my list and seemed well stocked. I also managed to purchase a couple of sale items that were further reduced as an incentive; so very satisfied with my visit!

2025年9月1日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi, Alan. Thank you for taking the time to share your review with us. I'm glad to see you found our staff to be friendly and helpful. I'm also happy to see you found our store to be well stocked. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Service and a discount!

When the store didn't have enough of the coving I needed, Morton couldn't have been more helpful and even helped me save 10% on the order by signing me up to the trade card. Can't ask for more than that!

2025年8月30日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hey Penny, thanks for your positive feedback, and I'm delighted that Morton was really helpful throughout your visit! - Dylan

5つ星のうち5の評価

Good service

Shout out to Bob and Monica. They are truly helpful and friendly.

2025年8月30日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hey Momo, thanks for your wonderful feedback and I'm glad you enjoyed the service from Bob and Monica! - Dylan

5つ星のうち5の評価

Mortan was very helpful with making…

Mortan was very helpful with making sure i got what i needed in store 😁

2025年8月30日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hey Jade, thanks for your five-star review, and I'm glad you enjoyed the service from Mortan in our Edinburgh store! - Dylan

5つ星のうち5の評価

Service - Bob the store manager was fantastic

Bob the store manager was fantastic. Incredibly enthusiastic and helpful and had everything for me on hand and very quickly thank you..

2025年8月28日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that you found Bob's service helpful and efficient. Thank you! -AK

5つ星のうち5の評価

Excellent service

Excellent service - very friendly and helpful. Assisted us with heavy bags of soil and pushing trolley for us!

2025年8月25日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful help. -AH

5つ星のうち5の評価

Absolutely fantastic

Absolutely famtastic service from Bob, Ricky and the whole team! Incredibly friendly and welcoming, helped me out with my order and some issues I was having in record time and with no fuss!

2025年8月19日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

We're happy to hear that our team provided such fantastic service! We appreciate you taking the time to leave us such positive feedback. -AK

5つ星のうち5の評価

Well baked experience!

I visited the Edinburgh branch to buy an oven for my daughter. The oven was ex-display so being sold at a special price.

I received excellent service from all the staff that I met. Once the sale was complete, the oven was put into my car by the staff.

2025年8月17日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi Govan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice and help. -AH

5つ星のうち5の評価

Called into store today on the 1/8/25

Called into store today on the 1/8/25
And there was a staff member called Micah who was very kind and helpful and always smiling 😊
And the store manager bob was also brilliant towards me

2025年8月13日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi Steven,

We're happy to hear that a staff member was very kind and helpful and always smiling. We appreciate you mentioning the manager, too. Thank you for your positive feedback!

-Ellysse

5つ星のうち5の評価

Morton and Misha were fabulous

Morton and Misha were fabulous. They gave me exactly the advice and products I wanted. They are a credit to the company and have great customer service skills. Thanks #TeamWickesEdinburgh

2025年8月11日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi Andrew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Morton and Misha in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Home visit

Paula Fabian did a home visit regarding a new kitchen. She was fantastic at her job without being too pushy. Would highly recommend her.

2025年7月21日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi Rebecca, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Paula in our store and that they provided you with useful advice. -AH

5つ星のうち2の評価

I had two bathrooms renovated by…

I had two bathrooms renovated by Wickes, and I regret my decision. There have been multiple issues, with several items needing replacement within just a few months. Additionally, I encountered hidden charges of £500 and a lack of customer service support, which made dealing with them incredibly stressful. I have not received any response from their executive team, nor have they addressed my complaint through the ombudsman. I do not recommend Wickes.

2025年2月3日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi Lindsay, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

5つ星のうち5の評価

Cheery helpful service

Cheery helpful service. Always very happy with the service provided. Been a regular customer for years.

2025年7月27日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi Ian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

5つ星のうち5の評価

I came in to Wickes to look for ideas…

I came in to Wickes to look for ideas for my new bathroom. I was greeted my Monika who was very helpful. Monika came out to my house the next day, measured up, listened to my ideas and then created a mock drawing online. I then returned to the store to discuss which items I liked/didn’t like and the. She drew up the costs for me. From the start to finish of this process she was so very helpful and not the “usual pushy salesperson”. Although I have decided not to use Wickes for my refit I wouldn’t hesitate to recommend them again. I came from a recommendation from a neighbour and wasn’t disappointed!

2025年7月13日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

We appreciate you sharing your experience. We're happy to hear that Monika was very helpful in planning your bathroom and providing you with ideas and costs. We value your recommendation and are grateful for your feedback.
- PP

5つ星のうち5の評価

Very pleasant staff and vet helpful

Very pleasant staff and vet helpful. Fraser

2025年7月26日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hey Fraser, thanks for your positive feedback, and I'm glad you enjoyed the service from Fraser in our Edinburgh store! - Dylan

5つ星のうち5の評価

Just been into Wickes Edinburgh (close…

Just been into Wickes Edinburgh (close to Murrayfield). The store manager & staff are absolutely brilliant, very, very helpful, knowledgeable and willing to spend time helping you solve your issue and providing advice. For a non DIY person this is exactly the sort of help i require. Thank you.

2025年7月24日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

We appreciate you taking the time to share your feedback about our Edinburgh store. We're so glad to hear that our staff were helpful, knowledgeable, and able to assist you.
- PP

5つ星のうち5の評価

Wickes great customer service

Just ordered kiln dried sand from wickes this morning using click and collect. Great experience- items available and once authorisation code accepted the sand was taken out to my car and loaded in by Bob. Great service. Thanks Bob for your great customer service.

2025年7月25日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Bob in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Bob was very experienced and welcoming

Bob was very experienced and welcoming, perfect customer service skills

2025年7月22日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

We appreciate your feedback and are so glad you found Bob to be very experienced and welcoming. Thank you for sharing your experience with us! -AK

5つ星のうち5の評価

Bob was amazing

Bob was amazing

Told us about trade discount and saved us money of our shop great customer service

2025年7月22日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi Kelly, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Bob in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Great service and very helpful

Great service and very helpful

2025年7月20日
自発的なレビュー
Wickes - Edinburgh ロゴ

Wickes - Edinburgh からの回答

Hi Heather, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

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