My wife and I met with Simon Dredge, the kitchen design consultant at Wickes, Farnborough, Hants, to discuss remodelling the kitchen in our house in April 2026. We found Simon to be friendly, honest a... もっと見る
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My wife and I met with Simon Dredge, the kitchen design consultant at Wickes, Farnborough, Hants, to discuss remodelling the kitchen in our house in April 2026. We found Simon to be friendly, honest a... もっと見る
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I wanted to take the time to write this review as I was so impressed with the helpfulness of a member of staff in this branch . We went in quite late at about 20 mins before closing needing help with... もっと見る
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The item was ordered in store and duly delivered very quickly from the manufacturers. The towel rail is of good quality.. It is just a shame that that it doesn't have the fixing screws included... もっと見る
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I had an absolute nightmare with the delivery. They delivered the tiles days before I had booked it and then even though I contacted customer service to agree a new date they turned up again on a date... もっと見る
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当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
当該企業による記述
13B Invincible Road Industrial Estate, Farnborough, Surrey, GU14 7QU, 英国
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I had an absolute nightmare with the delivery. They delivered the tiles days before I had booked it and then even though I contacted customer service to agree a new date they turned up again on a date I hadn’t agreed to . I had to take an impromptu day off to take delivery and they only sent one man. I ended up having to unload my tiles myself. A complete disaster from start to finish

Wickes - Farnborough からの回答
Made an enquiry and booking for a home visit for a full bathroom refit( albeit small). All good up to this point . Good discussion about requirements , made additional booking to review plan and quote for about a week later. Got a call on the morning I was due to go to the showroom to advise ‘system’ issues….since then silence!! Nothing!! Tried calling the branch, asked for the designer by name to which the response was who?? Does he work here?? Not very inspiring!! Still nothing as I write this despite leaving a message for a call back, and being advised in the absence of our visit ‘we will send over your estimate and product list, and reschedule your visit to the branch’ .
Right now have no idea where we are at with this!!!

Wickes - Farnborough からの回答
My wife and I met with Simon Dredge, the kitchen design consultant at Wickes, Farnborough, Hants, to discuss remodelling the kitchen in our house in April 2026. We found Simon to be friendly, honest and very knowledgeable, and he was able to give us some very good design ideas for our kitchen and realistic costings.

Wickes - Farnborough からの回答
The item was ordered in store and duly delivered very quickly from the manufacturers. The towel rail is of good quality.. It is just a shame that that it doesn't have the fixing screws included

Wickes - Farnborough からの回答
Ian was so nice, friendly, patient and very attentive. He provided me with what i needed, as well as some really good advice. He was very informative

Wickes - Farnborough からの回答
I came into Wickes with a simple plumbing problem and met Mark who immediately came up with a solution. When I needed another part he was still in the store and solved that as well. Everyone needs a Mark in their lives. Much better service than your rude, unhelpful competitors. Well done Mark

Wickes - Farnborough からの回答
Dealt with Harry at the Farnborough store, top man, helped me with my queries

Wickes - Farnborough からの回答
The Farnborough store manager supported our maintenance day by donating paint and roofing felt. They also provided useful advice on how to install the roofing felt. A good experience and hopefully one we can repeat.

Wickes - Farnborough からの回答
I came into wickes farnborough on Sunday, looking for a specific tool and a very helpful young lad called Harry came right over and helped me find what I needed, very helpful and lovely boy.

Wickes - Farnborough からの回答
I wanted to take the time to write this review as I was so impressed with the helpfulness of a member of staff in this branch . We went in quite late at about 20 mins before closing needing help with several things and a store colleague call Michael was polite and knowledgeable and helped us find what we needed even though it was near closing time . He even carried our bag of heavy sand to the car ! It’s very refreshing to see this and we will definitely shop there again .

Wickes - Farnborough からの回答
I needed some flooring to redo my living room and Dawn was absolutely perfect at advising me on what flooring would be suitable for my hallway
I was completely out of my depth and there were just too many options to choose from, but luckily she saw me standing confused and came to my rescue!
Who'd have known there were so many different options for a bit of wood on the floor 😅
But Dawn is a credit to the store, helpful and friendly. Think Wickes will be my new go-to

Wickes - Farnborough からの回答
I came in having no idea what i was looking for, i wouldn't have even know where to have started, but the very helpful staff knew what they were talking about, especially that Graham geeza, who got assistance from Cade (atleast i think thats what their name was), i left extremely satisfied i will be a repeat customer after that level of service

Wickes - Farnborough からの回答
I, (M, 43) went into the Wickes Farnborough store in search of a plunger and some drain cleaner to clean the remains of what was curry last night.
Sparing the gorey details, I popped into the store and was helped by a very lovely and handsome Ryan (the kind of chap you wouldn't mind your daughter seeing 😉😉)
He advised on where the products I needed were, nothing was too much trouble for him. And with his help, my porcelain throne has been restored to its former glory.
I think I may celebrate tonight.
-Rev. Ben D

Wickes - Farnborough からの回答
Thank you to Wickes Farnborough community team for supporting our school you were all so friendly and helpful , MIchelle thank you for your advice

Wickes - Farnborough からの回答
After receiving these step ladders I noticed that they were 1 step to small so I returned the item back to Farnborough wickes, This was dealt with exceptional customer service from Robyn who had to contact customer service to process the refund for me
Thankyou Robyn

Wickes - Farnborough からの回答

Wickes - Farnborough からの回答
Blown away by the wonderful cashier at Farnborough Wickes on Saturday 21st June, after quite a stressful experience at B&Q! She was so helpful with our purchase of Keter Storage units and it felt a total customer focused approach, with nothing too much trouble. We not only found we had a great customer service experience, but that the products we brought had been stored correctly, opposed to seeing the same products at B&Q, that were all split opened and sun damaged, yet they were priced higher! Plenty of parking and trollies too, which is always a bonus!!!! I will definitely be taking my custom to Wickes in the future.

Wickes - Farnborough からの回答
Michele was fantastic with her product knowledge - such a professional! Great job!

Wickes - Farnborough からの回答
Great service at the Farnborough store
From Robyn and one other person
When exchanging an item purchased in error from the Bracknell branch
The Farnborough branch is tidy clean and well organised .
The Bracknell branch needs tidying up and more tills open on a Sunday morning.

Wickes - Farnborough からの回答
Bought 5L wood preserver online on a click and collect. They called me to say can was covered in paint and dented but it was still sealed. Asked me if I still
Wanted it and I said I did. When I got to the Farnborough store, they went to fetch it and said to me as the can was covered in paint and dented they would discount it for me. They discounted it by 30% completely voluntary which I think is great customer service

Wickes - Farnborough からの回答
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