Called in this Sunday for some feather edge boards as I was short, store was closing and yard shutters and doors was locked asked if they could open to buy a few, as I desperately need a few to finish... もっと見る
企業が回答しました
Glossop Brook Road, Unit 3, Wren Nest Retail Park, Glossop Cheshire, SK13 8GN, GB
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Called in this Sunday for some feather edge boards as I was short, store was closing and yard shutters and doors was locked asked if they could open to buy a few, as I desperately need a few to finish... もっと見る
企業が回答しました
Very impressive designer helped me with selection of products and very good at the designing. 100% satified thank you.
A house visit was carried out by Mike from the Glossop, Hyde branch and a layout was agreed. I am expressing my dissatisfaction regarding the lack of communication and the delay in receiving my kitch... もっと見る
企業が回答しました
We had bought the wrong colour paint and the right colour wasn't there so Jade and Reuben were so helpful in refunding our money. They were friendly polite professional and provided a lovely atmospher... もっと見る
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
当該企業による記述
Glossop Brook Road, Unit 3, Wren Nest Retail Park, Glossop, Cheshire, SK13 8GN, 英国
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Very impressive designer helped me with selection of products and very good at the designing. 100% satified thank you.

Wickes - Glossop からの回答
Ellisha assisted me in the design and purchase of the bathroom in my house after a renovation, from start to finish she has been lovely and helpful with every step, always willing to swap out even the tiniest of details so that it is perfect for when we are ready!

Wickes - Glossop からの回答
Called in this Sunday for some feather edge boards as I was short, store was closing and yard shutters and doors was locked asked if they could open to buy a few, as I desperately need a few to finish my shed staff were all polite and helpful. They open back up so I could grab some big thank you to you all great customer service 😊👌

Wickes - Glossop からの回答
The customer service demonstrated by Jade was second to none - polite, helpful, with a cheery disposition and professional attitude, I was really impressed. I'm a regular customer at Wickes and this encouraged me certainly to return to the Glossop store. Thank you.

Wickes - Glossop からの回答
We had bought the wrong colour paint and the right colour wasn't there so Jade and Reuben were so helpful in refunding our money. They were friendly polite professional and provided a lovely atmosphere. We shall certainly be returning to Wicks Glossop as it is a friendly and positive place to shop. Thank you so much Jade and Ruben.Dawn and David

Wickes - Glossop からの回答
We bought a kitchen in 2024 and have nothing but problems since. The kitchen was fitted and then the problems started with customer services. We have had numerous issues which they fail to address promptly, taking over a week to reply to any emails then asking for information already sent. Presently we have been without a fully functioning kitchen for 7 months with no resolution in sight, we have even had to end up getting things fixed by ourselves due to the constant delaying tactics by Wickes. We had to communicate directly with the tap company when Wickes failed to resolve the issue after weeks of constant emails, no hot water in the kitchen, the lights in the pantry took months to be resolved,and presently we have issues with the worktop,fridge door and microwave which again we have had to liaise directly with zanussi due to the failure of Wickes to do anything.
We cannot fault the fitter or the store staff but the customer service department are the worst I have ever dealt with and just seem intent on causing distress and upset to customers who have spent many thousands of pounds on a kitchen to be left waiting forever for any issues to be resolved.
Do not buy a kitchen from Wickes as their post sales customer support is diabolical and it’s no wonder it comes with a 10 year guarantee as it takes that long for anything to be resolved.

Wickes - Glossop からの回答
Michael the design consultant, very friendly and the appointment was a very good one.

Wickes - Glossop からの回答
Experience was amazing from the minute I got in had the best advice from mark and he even helped to load my items into my vehicle. Great personality and a warm welcoming gesture

Wickes - Glossop からの回答
I came to the Glossop store yesterday with quite shopping list of supplies and materials for decorating.
Linda was super helpful, showed me where everything I needed was, stacked it on the trolley and i was on my way in no time!
Thanks Linda

Wickes - Glossop からの回答
A big thank you to Linda for being extremely helpful when I was in the store, she was patient, friendly and provided excellent customer service.

Wickes - Glossop からの回答
Thomas was very helpful and knowledgeable. He helped me to find all the items I required. He also helped me out to the car.

Wickes - Glossop からの回答
I called in the Glossop store today for block paving sand. Dillon was helpful in locating the product, collecting and stacking the heavy product and taking to checkout then out to my car where he loaded it into my boot. He performed the task efficiently, politely and with good grace, for which I was very grateful. 5 stars to Dillon with thanks .

Wickes - Glossop からの回答
I want to thank the young lady called NEVAEH. Went above and beyond helping me to sort a purchase. I wish to commended her upon her interpersonal skills, assistance and knowledge. Customer service was top notch and I hope her outstanding work is recognised by management. Thank you xx

Wickes - Glossop からの回答
Elisha was our kitchen consultant. She was friendly and professional throughout and helped us choose the right kitchen for us. She answered our queries promptly. The kitchen fitter and his team were excellent. The communication with Elisha, the kitten fitter and us was excellent. All the work was carried out to a high standard. Thank you

Wickes - Glossop からの回答
Ellisha assisted us when we chose a kitchen at Wickes Glossop. She was helpful from start to finish. She was very professional and came to our home to make sure the measurements were correct and what we required would fit.
Ellisha made our experience run smoothly, nothing was too much trouble. Thankyou for all your help

Wickes - Glossop からの回答
Mark gave great service and help with all my enquiries fabulous service

Wickes - Glossop からの回答
Great experience and explanation from Mike at glossop , understood what I wanted and came up with a great plan

Wickes - Glossop からの回答
Dillon at the till was very helpful and efficient with my visit to your store. Need more young workers like him

Wickes - Glossop からの回答
Mark the operations manger really does know his stuff, we took a part in from the shower not knowing where to start looking. He was able to advise which part was required and how to fit the part very knowledgable. He helped make a job 10mins instead of hours
Highly recommend, thanks again Mark :)

Wickes - Glossop からの回答
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