We had to change our delivery dates on the tiles too many times as the builder was on holiday and the works were stalled, But the manager Ali was exceptional as he went out of his was to help us resch... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service from Pam was excellent. She was so helpful and gave me some really information and was very knowledgeable about the products available.
企業が回答しました
My many thanks to Michelle and Steff at the Hanger Lane Wickes. They were both very helpful in getting the product needed in a very timely manner. Both staff members were friendly and efficient. Keep... もっと見る
企業が回答しました
Hadz was a very polite and helpful staff whilst there was another lady who was on customer service desk looked at us twice and ignored us and kept scrolling her phone screen, Hadz noticed whilst sh... もっと見る
企業が回答しました
企業情報
Wickes - Hanger Lane について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Quill Street, Hanger Lane, Ealing, London, W5 1DN, 英国
- +442088106793
4.8
優良
130件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wickes - Hanger Lane からの回答
We're happy to hear that you had a great shopping experience and that you appreciated the service. Thank you for your positive feedback. TW
Wickes - Hanger Lane からの回答
Hey Michal, thank you for your five-star review, and I'm glad you enjoyed the service in our Hanger Lane store! - Dylan
Hadia and Helen were really good
Hadia and Helen were really good. I had a few issues and they were very patient and gave good customer service
2025年5月31日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hi Asif, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Hadia and Helen in our store and that they provided you with useful advice. -AH
Wickes Hanger Lane - Top Branch!
Visited Wickes Hanger Lane branch which is my local store and on every visit was met by friendly and approachable staff, especially by a Lady called Hadz. She’s very professional, greets you with a smile and is always prepared to go out of her way to help you.
Would defo recommend her going forward.
Best
Nav
2025年5月29日
自発的なレビュー
Wickes - Hanger Lane からの回答
We appreciate you taking the time to share your positive experience with our team at Hanger Lane! We're happy to hear that our staff is friendly and approachable and goes out of their way to help you. TW
Michelle and all the staff are great at…
Michelle and all the staff are great at what they do when I visit wicks Hanger Lane very help full.
Special shout out to Hadz and Helen always welcoming me by first name and having bants
2025年5月29日
自発的なレビュー
Wickes - Hanger Lane からの回答
We appreciate your positive feedback regarding Michelle and our team's helpfulness at Hanger Lane. We're glad you feel welcome and enjoy your visits!
-AF
You will receive the best service
Great experience ,thanks to great people-Hadia,Helen and Bumika.
They are the best
2025年5月20日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hi Boyko, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
I would like to commend Hadz for her…
I would like to commend Hadz for her outstanding customer service at Wickes. She is always incredibly helpful, polite, and professional. Her friendly and positive attitude makes every interaction a pleasure, and she consistently goes above and beyond to assist customers. Hadz is truly an asset to Wickes, and her exceptional service deserves to be recognised and rewarded. Thank you, Hadz, for making the shopping experience so pleasant!
2025年2月14日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hi Sandeep, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I couldn’t find what I wanted
I couldn’t find what I wanted. A lady call Hadz got her colleague to stay at the checkout and came and helped me. She even found some products that I regularly buy from B&Q so now I can get them from Wickes. Thanks for your help, I will be back soon.
2025年1月13日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Hadz in our store and that they provided you with useful advice. -AH
Friendly staff
2025年1月6日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hi Zainab, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
The staff are very helpful and…
The staff are very helpful and knowledgeable, especially Hadia. She is very cheerful and keen to assist. My compliments to her.
2024年12月9日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hi Amal, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great customer service
Had a great interaction in store with lady at front of store - think her name was Helen? Really went above and beyond to help me find stuff, even looked out back as stuff I wanted not on shelf, and explained how toget into my trade account, cant figure that stuff out
Really made it a great and easy experience, went above and beyond to help me!!!
Store itself was fine, cold though
2024年11月20日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hey Amanda, thanks for your five-star review, and I'm delighted that Helen was able to help you in our Hanger Lane store! - Dylan
I am always happy with the service in…
I am always happy with the service in Hanger Lane wickes always helpful and even when I’m in need there someone always there to help especially one worker named hoda (hod2) she is an amazing worker and wickes shout be happy to have staff like that on there floor
2024年10月21日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that you received a great service, we appreciate you taking the time to let us know. RD
Hadz was an excellent assistant
Hadz was an excellent assistant. She helped alot 👍
2024年10月21日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hey Tolga, thanks for your amazing feedback, and I'm glad that Hadz in our Hanger Lane store was able to help you! - Dylan
Staff member Hadia was great
Staff member Hadia was great. Helped me choose the right products and was a delight to deal with. Very professional and freindly
2024年10月19日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hello Monaza, thank you for your five-star review, and I'm glad that Hadia was really helpful during your Hanger Lane store visit! - Dylan
Thanks wicks, thanks Hadz
It’s so lovely to come to the store knowing that the staff (especially Hadz) are happy to help, always smiling while helping all customers
Everyone is welcoming and supportive
Advising and directing when needed
Price and offers are good too
2024年10月19日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hey Ahmad, thanks for your five-star review, and I'm glad that you enjoyed the service from the staff in our Hanger Lane store! - Dylan
Excellent service from Wickes and more…
Excellent service from Wickes and more specifically Hadz who is so knowledgeable about products and materials. She's very friendly and highly professional too. A real credit to Wickes.
2024年10月13日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hello Ricardo, thanks for your five-star review, and I'm delighted that Hadz in our Hanger Lane store was super helpful! - Dylan
Hadia amazing customer service made my…
Hadia amazing customer service made my experience shopping at wicked Hanger Lane so much better. :)
2024年10月10日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hey Abdirahim, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Hanger Lane store! - Dylan
Excellent service. The ladies serving at the cashier and…
The ladies serving at the cashier and the managers are all very professional.
Hadz is specially very friendly and helpfull.
2024年10月8日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hi Manuel, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Excellent customer service
Went into Wickes hanger lane branch, needed a few bits, was met by hadz who was amazing, she was friendly and so helpful. She provided excellent customer service. Highly recommend this store if you need diy or home improvement bits.
2024年10月3日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hey there, thanks for your wonderful feedback, and I'm glad to learn that Hadz was first class throughout your visit! - Dylan
Nadia is a very professional staff
Nadia is a very professional staff. Very welcoming, Always polite. She could be an example for others.
Credit for wicks Hanger lane.
2024年10月3日
自発的なレビュー
Wickes - Hanger Lane からの回答
Hey Jai, thanks for your five-star review, and I'm delighted that you loved the service in our Hanger Lane store! - Dylan
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。