Wickes - Hemel Hempstead レビュー 

133
•
TrustScore 5段階評価の5

4.8

London Road, Unit 2, Hemel Hempstead Hertfordshire, HP3 9SR, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Deepa was absolutely wonderful from start to finish. She was incredibly helpful, patient and professional throughout the whole process. Even though we changed our minds three times, nothing was ever... もっと見る

企業が回答しました

5つ星のうち1の評価

Nightmare bathroom installation. They caused a flood, left 4 holes in my walls, Tiling a complete bodge job. Shower tray was installed completely wrong and the scree just fell off it when a leak detec... もっと見る

企業が回答しました

5つ星のうち5の評価

My experience of getting a new kitchen from Wickes was positive from my first meeting with Deepa, kitchen designer, to the end of the instillation by kitchen fitter Steve. Deepa listened to all of my... もっと見る

企業が回答しました

5つ星のうち5の評価

Complete kitchen refit, designed by Deepa and expertly carried out by Saba and his team including plastering, plumbing, gas and electrical tasks. This has created a beautiful kitchen that will be a... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Hemel Hempstead について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • London Road, Unit 2, Hemel Hempstead, Hertfordshire, HP3 9SR, 英国

  • +441442216000

4.8

優良

TrustScore 5段階評価の5

133件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(133)

過去12か月のレビュー数: 14,688件

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5つ星のうち5の評価

Ian e is very helpful in the Hemel…

Ian e is very helpful in the Hemel Hempstead store nothings to much !

2025年10月13日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hello there, thanks for your positive feedback, and I'm delighted that Ian in our Hemel Hempstead store was super helpful throughout your visit! - Dylan

5つ星のうち5の評価

Such helpful customer service

I went in to the Hemel Hempstead store to buy 2 x20kg of levelling compound but I needed help to get them onto my trolley. A very helpful man called Ian arranged for someone to meet me in the aisle.
Findlay arrived and said he would be with me shortly just needed to put a safety barrier around the area where he was stocking shelves. As he did so I saw him check with another customer if he needed any of the products which he’d put the barrier in front of. He put the products I needed into my trolley and said he would put them in my boot I just needed to let the checkout team know.
He then looked across at the checkout and could see a queue so went over to serve a customer. Then he helped me again by putting the products in the car. What surprised me was the initiative he showed in helping customers. He went above and beyond.

2025年10月12日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hi Naomi, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ian and Findlay in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Popped in in a rush needing some bits…

Popped in in a rush needing some bits urgently but didn’t know where they were or the correct names to describe them but was able to find everything I needed thanks to Ian E. He was incredibly helpful and very friendly and made it far less stressful. Thanks Ian, has anyone ever mentioned that you look like a cross between George Clooney and Keith Chegwin? And I mean that in a good way.

2025年10月9日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hi James, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ian in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Really helpful member of staff (Ian E)…

Really helpful member of staff (Ian E) helped explain which products I needed and showed me where to find them. Going to measure up properly now (following his helpful advice!) to work out what I need to come back for.

2025年10月11日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

We're happy to hear that Ian E was so helpful and provided excellent guidance. We appreciate you taking the time to share your positive experience! -AK

5つ星のうち5の評価

Deepa was fantastic

Deepa was fantastic from day one right through to the end. She explained everything in detail and was understanding when we changed details. Finished product is fantastic, looks wonderful and is exactly what we wanted.

2025年9月30日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

We're happy to hear that the process, from start to finish, met your expectations. We appreciate your positive feedback and are so glad you love the finished product!
- PP

5つ星のうち5の評価

Excellent customer service

Ian & Kevin were both extremely helpful and nothing was too much trouble. They are a credit to the store.

2025年10月5日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hi, Tracy. Thank you for taking the time to share your review with us. We are really pleased to see that Ian and Kevin were both helpful and friendly in store. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Jamie kuehn was super helpful and…

Jamie kuehn was super helpful and lovely (Hemel Hempstead)

2025年10月4日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hey Patricia, thanks for your feedback, and I'm glad that Jamie was really helpful throughout your visit to our Hemel Hempstead store! - Dylan

5つ星のうち5の評価

jamie kuehn was very kind and made no…

jamie kuehn was very kind and made no mess at all while mixing paint, the tin was spotless!

2025年10月4日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hey there, thank you for your five-star review, and I'm delighted that Jamie in our Hemel Hempstead store was helpful throughout your paint mixing experience. - Dylan

5つ星のうち5の評価

Great service from Finlay & Amelia

Great service from Finlay & Amelia in store. Really knowledgeable in helping advise on materials needed for my project and very customer focused even on a very busy Sunday. Nothing was too much trouble and a real credit to Wickes. Hemel store is always well stocked and prices seem competitive to other merchants I shop with.

2025年9月28日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hello Ja, thanks for your five-star review and I'm glad that Finlay and Amelia were able to help you throughout your visit to our Hemel Hempstead store! - Dylan

5つ星のうち5の評価

Great experience at Wickes Hemel…

Great experience at Wickes Hemel Hempstead, the staff are always friendly, helpful, and the store is well organised with a good range of quality products. I’ve noticed the MDF beaded panels usually go on offer a few times a year, but not yet this time — hopefully they’ll be included in an upcoming promotion.

2025年9月26日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

We appreciate you taking the time to share your feedback. We're happy to hear that you find our staff friendly and helpful, and that our store is well-organized with quality products. We will pass on your comments regarding the MDF beaded panels. -AK

5つ星のうち5の評価

Truly exceptional customer service

I want to say thanks to the very polite young gentleman that served me last week. Kevin was very helpful and very patient. I asked him a lot of questions but Kevin was very thorough and made sure that I was happy with my purchases. I really did feel well looked after. I find a lot of shops these days have forgotten what customer service is, Kevin truly was exceptional and it is clear that he really takes pride in his work. I left the store with everything that I needed and a smile on my face after such a lovely interaction.

2025年9月17日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

We appreciate you taking the time to share your feedback. We're happy to hear that you received exceptional service and that Kevin was helpful, patient, and thorough in assisting you with your purchases. It's great to know you felt well looked after. -AK

5つ星のうち5の評価

Excellent service at Wickes, Hemel.

Ian (E) was able to explain to me exactly what I needed & how to apply it. Very polite, knowledgeable and even mixed the paint for me before serving me at the till. This man could do everything.

2025年9月24日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hi Jim,

Thank you for sharing your experience with us. We appreciate you acknowledging Ian's excellent service. We're happy to hear they were able to help you find what you needed.

-Ellysse

5つ星のうち5の評価

Kitchen Design

HI, Deepa Kukadia in the Kitchen design department was great.

I knew roughly what i needed and she was knowledgeable and quick in helping me decide what to buy.

Really good, fast and efficient service.

Very happy.

2025年9月13日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hey Steve, thanks for your five-star review, and I'm glad you enjoyed the service from Deepa throughout your kitchen design experience, enjoy your new space! - Dylan

5つ星のうち5の評価

I visited Wickes in Apsley on Monday

I visited Wickes in Apsley on Monday, the 22nd of September. I spoke to Kevin regarding some door catches and found him extremely helpful.

I also spoke to him about a water softener and whilst they do not sell water softeners in the store he directed me to the website and went through various water softeners with me and their advantages. I found Kevin to be a superb ambassador for Wickes polite professional and knowledgeable.i am now in the process of ordering.

Individuals such as this have great value to any retailer and on any future visit too Wicks, I would make a point of asking for door
Latimer building

2025年9月22日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hi John, We're happy to hear that you found our team member helpful during your visit. We appreciate you acknowledging their product knowledge and professionalism. Thank you for your positive feedback. -LG

5つ星のうち5の評価

Thank you Deepa, you're great!

We had a appt with Deepa & she helped us create a small utility room space. She was so knowledgeable, came up with great ideas, gave me great tips and was very knowledgeable. The time spent with Deepa felt easy & she was enthusiastic when answering any of my questions at the appt.

2025年9月12日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

We appreciate you sharing your feedback. We're happy to hear that you found Deepa knowledgeable and helpful in creating your utility room space, providing great ideas and tips. -AK

5つ星のうち5の評価

Kevin The Legend

Quite a regular at this store. Never had any issues. Always great service. Kevin in particular is always super helpful.

2025年9月15日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hey there, thank you for your amazing review and I'm delighted that you always enjoy the service from Kevin in our Hemel Hempstead store! - Dylan

5つ星のうち1の評価

Abhorrent

Till member who served me and was meant to initially direct me to the items I was interested in looked not interested in helping me. Along with continuously being rude in behaviour.

2025年9月19日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hi Shah Salaahddinn, We appreciate your feedback and are sorry that our service did not meet your expectations. We will address this behavior to improve our customer service. -LC

5つ星のうち5の評価

Great experience at Wickes today

Great experience at Wickes today . I got into some difficulties with a large purchase and everything was sorted out in an extremely efficient manner by a member of staff (Josh) . This gentleman new exactly how to deal with the circumstances and is a credit to Wickes . The delivery (by GOPHR) was also great and my items arrived in double quick time. Communications were also very good from Wickes and also the delivery service . Full marks to all concerned !

2025年9月16日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hi, William. Thank you for taking the time to share your review with us. I'm delighted to see that, Josh, was helpful and efficient, providing excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Katie was amazing help

Katie was amazing help ! Very knowledgeable and helped me find the correct paint RAL no. to match my kitchen walls.

Would really recommended the Hemel Hempstead store

2025年9月9日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

We're happy to hear that you had such a positive experience! It's great to know Katie was so helpful in finding the perfect paint match for you. Thanks for recommending our store! -AK

5つ星のうち5の評価

Kevin helped us find the external air…

Kevin helped us find the external air vent that we needed for a very cheap price. Thank you!

2025年9月14日
自発的なレビュー
Wickes - Hemel Hempstead ロゴ

Wickes - Hemel Hempstead からの回答

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kevin in our store and that they provided you with useful advice. -AH

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