Three times I have purchased items for click and collect which are showing in stock , three times they have not had the stock when twice after travelling to the store . Terrible service , I don’t kn... もっと見る
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We are absolutely delighted with our new kitchen from Wickes. Wiktoria listened to us and the design has made the most of our small space, and we couldn’t be happier with the result. A special... もっと見る
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I don't write reviews, but this can't go unnoticed. I have come into the store a couple of times, and Shannon always makes it a pleasant experience. She is polite and very friendly. Any time I have a... もっと見る
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Visited Wickes store on Saturday 26th September at Huntingdon. I asked a member of staff, Andy, to assist me with purchasing some top soil. He didn't hesitate to help me even in so far as giving me ha... もっと見る
企業が回答しました
企業情報
Wickes - Huntingdon について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
38 St. Peters Road, Huntingdon, Cambridgeshire, PE29 7DA, 英国
- +441480455061
4.7
優良
202件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a great experience shopping at…
I had a great experience shopping at Wickes Huntingdon recently. I bought a few items and the service was excellent. Special thanks to Lexi who served me – she was incredibly kind, helpful, and made the whole process smooth and pleasant. Highly recommend this store and the team!
2026年9月17日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi, Bakhtiyar. Thank you for taking the time to share your review with us. We're delighted to hear you had such a great shopping experience at Wickes Huntingdon and that Lexi provided excellent customer service. Thank you again for your feedback. - Scott H
I had a very pleasant experience in…
I had a very pleasant experience in store today. Shannon was extremely helpful, polite and went out of her way to help me. Great customer service!!
2026年9月17日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi Anne, We're so pleased to hear about your very pleasant experience in our store. It's wonderful to know that Shannon was extremely helpful, polite, and went out of their way to assist you. Thank you for your kind feedback! - Sean
Delighted
We are both delighted with our new kitchen from Wickes.
From the planning experience at their Huntingdon store provided by their design consultant, (Wiktoria), to Joshua at their central customer services, to the selected fitter, Roger Shakespeare Kitchens, our experience was very good indeed. Would definitely recommend
2026年8月17日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi, David. Thank you for taking the time to share your experience with us. We're delighted to hear that you're both so pleased with your new kitchen. It's great to know that Wiktoria, Joshua, and your installer, Roger all contributed to such a positive experience from planning through to installation. Thank you again for your kind feedback and recommendation. - Scott H
Wickes - Huntingdon からの回答
Hi Dan, Thank you for taking the time to share your positive feedback. We are so pleased to hear that you received great service from our team. - FC
Had what I wanted easy to pick up and…
Had what I wanted easy to pick up and Lexi at the check out was excellent, informative, welcoming and a credit to Wickes👍👍
2026年9月15日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi Mark, We're so pleased to hear that you easily found what you needed, and that Lexi provided such excellent, informative, and welcoming service. Thank you for your kind feedback!😁 - FC
The shop is well-organized
The shop is well-organized, and the staff is friendly. I particularly noticed Lexi, one of the sale assistants, who was very pleasant and had a positive attitude.
2026年9月12日
自発的なレビュー
Wickes - Huntingdon からの回答
We're so pleased to hear that our shop is well organised and that you had such a positive experience with our team. It's wonderful to know that Lexi was pleasant and had a positive attitude. Thank you for your kind feedback! -AK
Wickes - Huntingdon からの回答
Hi, Torrin. Thank you for taking the time to share your review with us. We really appreciate your kind feedback. - Scott H
Short waiting times at the checkout
Short waiting times at the checkout, a wide range of products, and friendly, helpful staff who are always willing to offer assistance and advice.
2026年9月14日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi Lukas, we're so pleased to hear that you had such a positive experience. It's wonderful to know that you appreciated the short waiting times, wide range of products, and our friendly, helpful staff. Thank you for your kind feedback! -LG
Consistently good service
Wickes is my husband’s Sephora so we come here often. Service is consistently good. Staff are always very kind.
2026年9月12日
自発的なレビュー
Wickes - Huntingdon からの回答
We're so pleased to hear that you and your husband enjoy visiting us and that you consistently receive good service, Genevieve. It's wonderful to know that our team are always kind. - Andrew
Staff were really friendly and helpful…
Staff were really friendly and helpful , Lexi who served me was very friendly!
2026年9月12日
自発的なレビュー
Wickes - Huntingdon からの回答
We're so pleased to hear that Lexi provided such friendly and helpful service. We truly appreciate your kind words. - Andrew
Always great service from Wickes…
Always great service from Wickes Huntingdon.
Lexi served me today and was helpful and polite.
2026年9月11日
自発的なレビュー
Wickes - Huntingdon からの回答
Hello Duncan, Thank you for taking the time to share your wonderful review with us. We are so pleased to hear that Lexi provided helpful and polite service during your visit. - FC
Great experience
⭐⭐⭐⭐⭐
I received excellent service from Lexi at Wickes. From the moment I spoke to her, she was extremely helpful, polite and charming, and what really stood out was that she took a genuine interest in me as a customer.
Nothing felt rushed or transactional — Lexi took the time to listen, understand what I needed and make sure I was looked after. It’s increasingly rare to receive such personable and genuine customer service, and she is a real credit to Wickes.
Thank you, Lexi — a genuinely excellent customer experience.
2026年9月10日
自発的なレビュー
Wickes - Huntingdon からの回答
Hello Paul, We are absolutely thrilled to hear about your excellent experience. It's wonderful that Lexi was extremely helpful, polite, and charming, taking a genuine interest in you as a customer. We're delighted that the service felt unhurried and personalized, and that you received such personable and genuine customer service. -JG
Helpfull staff
Most of the staff are helpfull but lexi was very helpfull and efficient.
I do have one question. Why do you put stickers on the front face of all products and they only come off leaving a mess?.
2026年9月8日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi Ivor, Thank you for your wonderful feedback! We're so glad to hear that Lexi provided such helpful and efficient service. We also appreciate you bringing the sticker issue to our attention. We understand how frustrating it can be when product labels leave a residue, and we're always looking for ways to improve our customer experience. - Sean
Wickes unable to back promotions in store
Went to the Huntingdon store of which I only have good experiences to buy a whole set of Wicked Pro 18V cordless tools which are currently on promotion for having free battery which was advertised on a large A4 sign, went to the till and was told there was only ONE battery pack in stock of which I would need several and was told none are on order and hardly any stock for miles what’s the point of having a promotion that you can’t fulfil it?
A wasted trip disappointed from Wickes, planning now to go Screwfix with my money. Poor show wasn’t even offered a work around to discount the 4.0Ah battery set which I would have taken … or offered to return to the store to collect them in future
I’ve always complimented Wickes however this is just disappointing experience spoke to the online chat with Elizabeth who didn’t help only referring to call a number claiming there was stock in the warehouse I even returned the store spoke to the manager and stated they could not discount the other batter pack
A lost sale was about to spend £600 on a fullest Wickes don't seem to care
2026年9月8日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi, Marco. Thank you for taking the time to share your review with us. We're sorry to hear about your experience and understand your disappointment. We appreciate how frustrating it must have been to make the trip expecting the promotion to be available, only to find battery stock was limited, and no suitable alternative could be offered. Your comments regarding stock availability, communication, and the support you received have been noted and will be shared with the relevant teams. Thank you again for your feedback. - Scott H
Visited your Huntingdon branch this…
Visited your Huntingdon branch this morning to purchase a Chester pine door, was served by Lexi, who was helpful and polite.
2026年9月7日
自発的なレビュー
Wickes - Huntingdon からの回答
We're glad to hear Lexi provided helpful and polite service during your visit. We appreciate your feedback. - Andrew
Great range of products available in…
Great range of products available in store. Ron was excellent in helping finding what we needed.
2026年9月7日
自発的なレビュー
Wickes - Huntingdon からの回答
We're so pleased to hear that you found a great range of products and that Ron was excellent in helping you find what you needed. Thank you for your kind feedback! - Andrew
Had just what I wanted and staff were…
Had just what I wanted and staff were very helpful with suggestions.
2026年9月4日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi Philip, Thank you for your fantastic review! We're so pleased to hear that you found exactly what you wanted and that our team members were very helpful with their suggestions. - FC
Lexi was very helpful at the till.
2026年9月7日
自発的なレビュー
Wickes - Huntingdon からの回答
Hello Les, Thank you for taking the time to share your positive feedback. We are so pleased to hear that Lexi was helpful during your visit. -JG
I love Huntingdon Wickes
I love Huntingdon Wickes and believe it is the staff that make the difference; helpful, knowledgeable and friendly.
I met Lexi yesterday who was shadowing a colleague whilst undertaking her training. If this new member of staff is an indication of the calibre of staff being employed then this branch will continue to excel.
2026年9月4日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi, Tracey. Thank you for taking the time to share your review with us. We're delighted to see that you found our staff to be helpful, knowledgeable and friendly, especially, Lexi who provided great customer service. Thank you again for your kind feedback. - Scott H
Went on website
Went on website, could check the item was in stock and order was ready within 15 minutes. A set of bathtaps for £23. A bargain.
2026年9月5日
自発的なレビュー
Wickes - Huntingdon からの回答
Hi, Kerry. Thank you for taking the time to share your review with us. We're really happy to see that you found our ordering process to be quick and easy. Thank you again for your kind feedback. - Scott H
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