I would like to give excellent feedback for Mike at Wickes Lancaster. He was extremely knowledgeable and provided outstanding customer service. He went above and beyond to help me, taking the time to... もっと見る
企業が回答しました
Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe Lancashire, LA3 3FE, GB
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I would like to give excellent feedback for Mike at Wickes Lancaster. He was extremely knowledgeable and provided outstanding customer service. He went above and beyond to help me, taking the time to... もっと見る
企業が回答しました
Just fitted my kitchen from the Wickes lifestyle range and I'm really pleased with it. Simon Knight, my kitchen designer, from the Lancaster branch was very informative and helpful. The delivery drive... もっと見る
企業が回答しました
We were lucky enough to receive some free bags of topsoil and a wheelbarrow for our school gardening from Wickes in Lancaster. The person who sorted it out transported it to the car for me too. What a... もっと見る
企業が回答しました
We visit today the shop in Lancaster and we've been very well impressed by the professionalism and happy to help us from Lesley and Nick. They help us buying the shelves we needed. Many thanks.
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
当該企業による記述
Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe, Lancashire, LA3 3FE, 英国
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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Rude operations manager at wickes Lancaster.
Selling faulty items and then refusing to return.

Wickes - Lancaster からの回答
We visit today the shop in Lancaster and we've been very well impressed by the professionalism and happy to help us from Lesley and Nick. They help us buying the shelves we needed. Many thanks.

Wickes - Lancaster からの回答
Janine was excellent in guiding us through both of bathroom redesigns and recommending local installers who finished our bathrooms to a very high standard.

Wickes - Lancaster からの回答
I would like to give excellent feedback for Mike at Wickes Lancaster. He was extremely knowledgeable and provided outstanding customer service. He went above and beyond to help me, taking the time to understand my needs and guiding me to the right product for my bathroom leak. His advice was professional, helpful, and saved me a lot of time. A real credit to the Wickes team. Thank you, Mike!

Wickes - Lancaster からの回答
We were lucky enough to receive some free bags of topsoil and a wheelbarrow for our school gardening from Wickes in Lancaster. The person who sorted it out transported it to the car for me too. What a great service! We were so grateful for the donation.

Wickes - Lancaster からの回答
Just fitted my kitchen from the Wickes lifestyle range and I'm really pleased with it. Simon Knight, my kitchen designer, from the Lancaster branch was very informative and helpful. The delivery drivers were courteous and delivered my kitchen on the dedicated day.

Wickes - Lancaster からの回答
Woody from the Morecambe branch in Morecambe did a smashing job helping me find all the stuff I needed good to see a young lad taking pride in his work

Wickes - Lancaster からの回答
Great community spirit many thanks for the paint donation!
Prompt and helpful response to My request too. Thank you!
St Patrick’s CE School

Wickes - Lancaster からの回答
Major confusion over deliveries - who from, what date and time, last minute notification, multiple deliveries instead of one smooth delivery with a clear time and date. Customer services shut before texts arrive so you have no chance of talking to anyone to sort out problems. Three days off work to take deliveries instead of the one I was promised. Really poor. No response from email complaint last week. Thought that was last minute but, no, turns out 12 hours is enough notification for yet another delivery. Chose Wickes because I was promised a streamlined service and having had a nightmare with another company for a kitchen refit, I really wanted to avoid the same problems. Not a cheap bathroom fitting either. Fitter didn't attend when he said he would for the initial survey. Had to chase that. No confirmation of fitting date. Had to chase that. Yet more time spent hanging around on the phone, project managing. Over-promise and under-delivery so far. The bathroom had better be worth it by the end of all this hassle. Not that Wickes will care. They just want to take your money and expect you to work around their systems, rather than have any regard for the paying customer.

Wickes - Lancaster からの回答
I applied for some funding via the Wickes Community Programme. All the staff I made enquiries with at the Morecambe branch of Wickes were super friendly and helpful. Gordon approved my application and went above and beyond to help me with my products- some paving slabs for laying a path to improve an overgrown community space. A genuinely lovely chap! Thank you!

Wickes - Lancaster からの回答
The staff member Vicky was absolutely amazing, she went above and beyond in helping me in the Lancaster store, she helped me carry a long piece of wood from my car to inside the store ,to make sure I got the correct one, as there were that many to choose from ,she saved me from a lot of stress I went home very happy but only cos of how helpful and caring she was .

Wickes - Lancaster からの回答
Wayne is a very knowledgeable designer. He gave options on the design and was very informative. This helped us make the right choices for our kitchen.

Wickes - Lancaster からの回答
Got our kitchen designed at wickes and Janine the designer has been great from start to finish, very professional, helpful and thorough . Kitchen is of good quality. Wickes have been great to deal with.

Wickes - Lancaster からの回答
The salesperson Janine was extremely helpful during and after sales we had one or two reasons for some assistance especially with downloads etc and Janine could not have been any more helpful super member of staff with very good customer support 👍❤️

Wickes - Lancaster からの回答
Wayne has helped and supported us thoroughly through our kitchen design and has been excellent in explaining all the different things. Would defo recommend Wickes and especially Wayne. Thank you

Wickes - Lancaster からの回答
Fantastic customer service
Janine Bateson helped us with designs and quotes for a new kitchen and bathroom. She was super helpful and and worked hard to come up with some great creative ideas and solutions. She was kind and patient with us and responded quickly to our many enquiries! Thank you Janine for all your hard work. Highly recommended.

Wickes - Lancaster からの回答
In Wickes branch in Lancaster/Morecambe I needed three things and didnt have much time to search for them. An assistant named Vicky helped me right away and saved me a lot of time. Great service.

Wickes - Lancaster からの回答
Vicky was really helpful and knowledgeable. Helped find what I needed.

Wickes - Lancaster からの回答
I came in today looking for some exterior mildew cleaner and upvc cleaner and Vicky at the morecambe branch was very helpful in taking me straight to the products I needed.

Wickes - Lancaster からの回答
From our initial query all the way through to our kitchen design the service from Wickes has been entirely professional throughout.
Our initial contact, and designer, Wayne has been outstanding in the way he visited our property, did the early design, then proceeded to fine tune until we reached the end product. Wayne was creative and helpful throughout. Highly recommended by me & Allyson

Wickes - Lancaster からの回答
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