Went to the Maidstone branch and was helped by Jim - I'm not a professional or even an experianced DIYer but Jim helped me through with a smile. Made it a lot less stressful.
企業が回答しました
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Just wanted to give a big shoutout to Jim on the tills at Wickes Maidstone! He was so lovely, friendly and chatty, and genuinely made my day a little brighter. Such a kind and welcoming person, and it... もっと見る
企業が回答しました
Purchased a kitchen from Wickes and the service was amazing from start to finish. Abbie was there every step of the way and went above and beyond - she really couldn’t have been any more helpful if sh... もっと見る
企業が回答しました
Matt Nowotny was absolutely first class. Extremely knowledgeable, patient and efficient. Helped at every stage, went above and beyond, Thanks Matt the kitchen is great. Billy and Dandy.
企業が回答しました
企業情報
Wickes - Maidstone について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
St Peters Street, Maidstone, Kent, ME16 0SN, 英国
- +441622690346
4.8
優良
270件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wickes - Maidstone からの回答
Hi Terry, thank you for taking the time to share your 5-star review. We are so glad to hear that our team member was really helpful. We appreciate your kind words. -LG
Found what I was looking for very…
Found what I was looking for very easily at the Maidstone branch. Staff were friendly and informative in particular Jim, who was very helpful. A good range of products and competitive prices. Would highly recommend 👌.
2026年7月3日
自発的なレビュー
Wickes - Maidstone からの回答
We're so pleased to hear about your positive experience! It's wonderful that you found what you were looking for easily and that Jim was friendly and informative. Thank you for your kind feedback! -AK
Thank you to Sam w for efficiently…
Thank you to Sam w for efficiently sorting out our click and collect order for us tonight. Friendly and polite service.
2026年7月21日
自発的なレビュー
Wickes - Maidstone からの回答
Hi Gemma, we're so pleased to hear that you received such efficient, friendly, and polite service for your click and collect order. Thank you for your kind words! -LG
I would like to commend the excellent…
I would like to commend the excellent service I received during my recent visit. The staff member(Jim) I interacted with was exceptionally easygoing and provided invaluable assistance throughout my purchase. Their helpful demeanor significantly enhanced the overall experience. This level of customer care is truly appreciated. I am very satisfied with the service provided.
2026年7月20日
自発的なレビュー
Wickes - Maidstone からの回答
Hi, Suvash. Thank you for taking the time to share your review with us. We're delighted to hear that Jim provided such helpful and friendly service during your visit, making for an excellent shopping experience. Thank you again for your kind feedback. - Scott H
,
Good old fashioned service.
We went into Wickes without knowing exactly what we needed to paint our fence. Jim took us round and helped with our choice. He was extremely helpful, good old fashioned service. Would definitely choose Wickes again.
2026年7月20日
自発的なレビュー
Wickes - Maidstone からの回答
We're so pleased to hear about your positive experience and that Jim was able to provide such helpful service. We appreciate your kind words and look forward to welcoming you back again. -AK
Excellent service from Jim at Maidstone…
Excellent service from Jim at Maidstone who was helpful and friendly.
2026年7月17日
自発的なレビュー
Wickes - Maidstone からの回答
Hi, Graham. Thank you for taking the time to share your review with us. We're really pleased to see that Jim was friendly and helpful during your visit to our Wickes store in Maidstone. Thank you again for your kind feedback. - Scott H
Great helpful customer service
Great helpful customer service, plumbing advise from the guy in the cowbow hat, and Till service from Jim was exceptional, what a team.
2026年7月15日
自発的なレビュー
Wickes - Maidstone からの回答
Hi Simion, we're so pleased to hear that our team provided such great customer service and plumbing advice. It's fantastic to know that you had such a positive experience! -LG
Thanks Jim for actual customer service
A really refreshing experience thanks to the friendliness and knowledge of Jim (Maidstone). I find DIY places a bit intimidating as a woman, but Jim’s friendliness made any nerves ebb away quickly. He was jovial, relaxed, friendly and shared his extensive background in paint, offering that we could draw upon it if we ever needed guidance.
Customer purchases can be so impersonal and sterile, but Jim went way beyond a transaction and delivered exceptional service which is long forgotten in modern society. Thank you Jim.
2026年7月15日
自発的なレビュー
Wickes - Maidstone からの回答
We are so pleased to hear about your positive experience with Jim. It's wonderful that his friendliness and knowledge made your visit so enjoyable and informative. We appreciate your kind words about the exceptional service provided. -AK
Wickes - Maidstone からの回答
Hi, We are so glad to hear you had a positive experience and that our team member at the till was welcoming. We appreciate your kind words. -LG
Superstar Jim!
My husband and I went today to the Wickes branch in Maidstone, Kent. The store was clean, neat and nicely cool for a hot day. We found everything we needed and Jim was extra specially helpful, really went above and beyond for us. We're very grateful for his help. Jim is a real credit to the branch and to the wider company
2026年7月15日
自発的なレビュー
Wickes - Maidstone からの回答
We're so pleased to hear about your positive experience at our Maidstone branch! It's wonderful that you found the store clean and comfortable, and we're especially delighted that Jim provided such exceptional assistance. We truly appreciate your kind feedback. - AB
Wickes - Maidstone からの回答
Thank you for taking the time to share your feedback with us. We are delighted to hear that Jim was helpful and friendly during your visit. - AB
Seamless visit
Customer Services were brilliant and took time to help me find what I needed.
At the till Jim (Maidstone Store) was friendly and showed that my custom was valued.
Great experience for a few drill bits, buckets and impact driver attachments, so much better selection than B&Q.
Thanks Wickes
2026年7月15日
自発的なレビュー
Wickes - Maidstone からの回答
We're so pleased to hear about your positive experience at our store! It's wonderful that Jim took the time to assist you and that your custom was valued. We appreciate your kind feedback. -AK
Paint purchase from Wickes
Shout out to Jim for helping me with my recent paint purchase. Wickes is always my preferred store for DIY projects.
2026年7月13日
自発的なレビュー
Wickes - Maidstone からの回答
Hey Jon, thank you for your five-star review, and I'm delighted that Jim was super helpful throughout your visit! - Dylan
The service and help from Jim was…
The service and help from Jim was exceptional he helped carry a heavy item from the rear of the store to checkout and even offered to carry to our car, also Tasha on the checkout was very happy and cheerful even though it was half an hour from closing.
2026年7月8日
自発的なレビュー
Wickes - Maidstone からの回答
Hi Janet, thank you for sharing your positive experience with us. We're delighted to hear that Jim provided such exceptional service, going above and beyond to assist you. We appreciate your kind feedback! -LR
Jim was bright friendly and…
Jim was bright friendly and professional, great old fashioned service, give this man a pay rise.
2026年7月6日
自発的なレビュー
Wickes - Maidstone からの回答
Hi there, thank you for taking the time to share your wonderful feedback. We're so pleased to hear about the bright, friendly, and professional service you received. We appreciate your kind words! -LR
Couldn’t find the items we were looking…
Couldn’t find the items we were looking for but Jim jumped to the rescue. Very helpful and friendly customer service.
2026年7月6日
自発的なレビュー
Wickes - Maidstone からの回答
We're so happy to hear that Jim provided such helpful and friendly service during your visit. Thank you for your kind feedback! -AK
Wickes is my go to store for supplies
Wickes is my go to store for supplies for my handyman business. Its convenient and stock levels are generally good. Shout out to Jim for his help with some recent returns that were handled without any fuss
2026年6月22日
自発的なレビュー
Wickes - Maidstone からの回答
Hi there, we're so pleased to hear that our store is your preferred choice for your business supplies! It's wonderful that our stock levels and convenience meet your needs, and we appreciate your kind words about the assistance received with recent returns. Thank you for your valuable feedback. -LR
I just want to give a big shout out to…
I just want to give a big shout out to Michael in the maidstone store . I asked for help with some screws that was missing from a flat pack. I had no idea where they were and what I needed . It was nearly closing time and he was so helpful. Not rushing and making sure I had what I needed . Thanks so much to Michael. Top fella 👍
2026年6月14日
自発的なレビュー
Wickes - Maidstone からの回答
Hi Joanne, we are so pleased to hear about your positive experience in our Maidstone store. It's wonderful to know that our team member was able to assist you so effectively. We appreciate you sharing your kind feedback. -LG
I bought 6 bags of 1mm gravel from…
I bought 6 bags of 1mm gravel from Wickes Maidstone. It was a shame the bags were wet and leaking muddy water, however the service i received from Jim was superb. He loaded the bags into my car and also searched for some plastic to cover my boot. He also returned my trolley for me. Thank you Jim, very much appreciated.
2026年6月29日
自発的なレビュー
Wickes - Maidstone からの回答
We're so glad to hear about the superb service you received from Jim! It's wonderful to know they went above and beyond to assist you with your purchase. We appreciate you sharing your positive feedback. -AK
Siobhan is amazing
Siobhan is amazing. Her service is the best I've ever had. Give the girl a payrise! Tracy is ok as well
2026年6月29日
自発的なレビュー
Wickes - Maidstone からの回答
Hi Bedri,
We are so happy to hear that our team provided you with such excellent service. It's wonderful to know that our staff made such a positive impression. Thank you for sharing your kind feedback! -Ellysse
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