Visited today 14th September and asked for help & guidance as shopping for heavier garden items! (Both mum and I have disabilities) Carly (a member of staff) was such a help with such a very beautiful... もっと見る
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Just popped into the local branch to purchase some bits and pieces Following a quick look round it appeared they didn't have what I was after but fortunately a staff member 'Kerry' was on hand to d... もっと見る
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At the Martlesham store I found Becky very helpful and very funny ,it nice to go somewhere and not just be served by someone going through the motions but able to get the banter and making the shoppin... もっと見る
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I say with all honesty, that I never leave reviews- untill now. I am a regular customer and I am frequently assisted and served by Gemma. She is helpful, friendly, conscientious- an excellent member... もっと見る
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企業情報
Wickes - Martlesham Heath について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Anson Road, Martlesham Heath, Ipswich, Ipswich, IP5 3RU, 英国
- +441473200168
4.9
優良
334件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Becky was fantastic
Becky was fantastic, assisted in setting up a trade account, friendly and professional. Brilliant service
2025年8月7日
自発的なレビュー
Wickes - Martlesham Heath からの回答
We appreciate you sharing your feedback. We are so glad to hear that you had a positive experience with Becky setting up a trade account! -AK
Chris and Gemma very very helpful
2025年8月9日
自発的なレビュー
Wickes - Martlesham Heath からの回答
We are so glad that you found Chris and Gemma to be very helpful. Thank you for your positive feedback; we appreciate it. -AK
Wickes - Martlesham Heath からの回答
We appreciate your positive feedback regarding our excellent service and helpful staff at a great location. Thank you! -AK
Gemma is pleasant
Gemma is pleasant, helpful and knowledgeable. I got everything I needed.
2025年8月7日
自発的なレビュー
Wickes - Martlesham Heath からの回答
We're happy to hear that you found Gemma helpful and knowledgeable. Thank you for your positive feedback; we appreciate it! -AK
Got served by a lady called Gemma today…
Got served by a lady called Gemma today at Martlesham Heath. It was a joy to be served by her. Old school and really friendly. Great customer service.
2025年8月7日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hi John, thank you for taking the time to share your experience with us. I'm really pleased to see that Gemma was friendly and provided great customer service to you. -LG
Really helpful staff
Gemma was really great at setting up my trade account and us always willing and happy to help whenever I go in
2025年8月5日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hi Hattie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
Excellent customer service from Gemma!
2025年8月2日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hi, David. Thank you for taking the time to share your review with us. I'm happy to see that, Gemma provided excellent customer service on your visit. Thanks again for your valuable feedback. - Scott H
Great store
Great store. Staff always friendly and helpful. Gemma on tills couldn't do enough to help. My go to diy store.
2025年8月2日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hey Kriston, thanks for your five-star review, and I'm glad you enjoyed the service from Gemma in our Martlesham Heath store! - Dylan
Customer service
Went to the shop last night and Gemma was very helpful and customer service was great. Credit to her and a good ambassador for the company
2025年7月31日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hi Andrew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
I was only popping in to get some caulk…
I was only popping in to get some caulk for a little decorating job. In that time, I witnessed Gemma single handedly help two groups find what they needed, work the till and she figured out I was a trade and signed me up to a trade account. All done with a perfect balance of customer service, warmth and knowledge. Top marks from me.
2025年7月30日
自発的なレビュー
Wickes - Martlesham Heath からの回答
We appreciate your fantastic review! It's great to hear that you received such helpful and efficient service during your visit. We're so glad that Gemma provided a positive experience. Thanks for the feedback.
-Ellysse
Great service from Gemma
Gemma cheerfully served us, mixing paint for us and advising on the extras we wanted to buy. All done with a smile and friendly conversation.
2025年7月29日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hi Gary, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
I had to return an item and buy other…
I had to return an item and buy other items. Gemma was extremely helpful and sorted everything out for me. Thank you!!
2025年7月29日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hi Angelino, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
All products i needed were in stock and…
All products i needed were in stock and found them quickly. Becky was great in not only providing product information but also set up a trade account whilst I waited and offered help to take items to the car. Fantastic service.
2025年7月20日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Thank you for taking the time to leave your review! It sounds like Becky went above and beyond to assist you. I’m glad you found everything you needed quickly and that the trade account setup was smooth.
- PP
BSL staff
Just browsing for new kitchen and bathroom ideas, staff recognised we were BSL users (I am hearing and my girlfriend is Deaf). One of the team at the store knew some basic BSL and came to see if we wanted any help - thank you Carly
2025年6月25日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hey Matthew, thanks for your amazing review, and I'm glad to know that Carly was able to help you in our Martlesham Heath store with BSL! - Dylan
Excellent customer service from Becky
Excellent customer service from Becky!
Will be back.
2025年6月16日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hi Lindsey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Becky in our store and that they provided you with useful advice. -AH
Wickes - Martlesham Heath からの回答
Hi Robert, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Great service from friendly staff.
2025年6月9日
自発的なレビュー
Wickes - Martlesham Heath からの回答
We appreciate you sharing your positive experience with our friendly staff and the great service you received-GS
I called in just before closing on…
I called in just before closing on Monday.
I had lost my 17 year old Cat and needed a planter & compost. Gemma looked after me & was so caring,she made an awful situation so much nicer & nothing was too much trouble x
2025年5月27日
自発的なレビュー
Wickes - Martlesham Heath からの回答
Hi Karen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
Really welcoming, easy to use store
Gemma was incredibly helpful and really friendly. Got my order processed with zero fuss, and got me signed up for a trade account. Spot on.
2025年5月27日
自発的なレビュー
Wickes - Martlesham Heath からの回答
We're happy to hear that you found Gemma's service helpful and friendly. We appreciate you highlighting the easy account setup. Thanks for the feedback!
-AF
Gemma
Customer service is missing in so many shops. But Gemma , was absolutely brilliant made it a pleasure to go shopping.
2025年5月27日
自発的なレビュー
Wickes - Martlesham Heath からの回答
We're happy to hear that you enjoyed your shopping experience. Thank you for your positive feedback; we appreciate it! TW
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