Wickes - Martlesham Heath レビュー 

334
•
TrustScore 5段階評価の5

4.9

Anson Road, Martlesham Heath, Ipswich Ipswich, IP5 3RU, GB

•

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5つ星のうち5の評価

Visited today 14th September and asked for help & guidance as shopping for heavier garden items! (Both mum and I have disabilities) Carly (a member of staff) was such a help with such a very beautiful... もっと見る

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5つ星のうち5の評価

Just popped into the local branch to purchase some bits and pieces Following a quick look round it appeared they didn't have what I was after but fortunately a staff member 'Kerry' was on hand to d... もっと見る

企業が回答しました

5つ星のうち5の評価

At the Martlesham store I found Becky very helpful and very funny ,it nice to go somewhere and not just be served by someone going through the motions but able to get the banter and making the shoppin... もっと見る

企業が回答しました

5つ星のうち4の評価

I say with all honesty, that I never leave reviews- untill now. I am a regular customer and I am frequently assisted and served by Gemma. She is helpful, friendly, conscientious- an excellent member... もっと見る

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企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Martlesham Heath について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Anson Road, Martlesham Heath, Ipswich, Ipswich, IP5 3RU, 英国

  • +441473200168

4.9

優良

TrustScore 5段階評価の5

334件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(334)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience shopping at Martlesham…

Great experience shopping at Martlesham today - Becky was very friendly, knowledgeable and helpful. Highly recommended.

2026年4月20日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Smith James,

We're delighted to hear that you had a great experience. It's wonderful to know that Becky was friendly, knowledgeable and helpful. We appreciate your recommendation! -Ellysse

5つ星のうち5の評価

Im thrilled with my new kitchen

Im thrilled with my new kitchen and recommend Darrell Langridge who designed it at Wicks. Its astonishing how he designed it to have so much cupboard and drawer space and a tall larder, yet the finished kitchen seems more spacious than before. The quartz surface and quartz breakfast bar is beautiful. The kitchen is stunning. Thanks so much.

2026年4月13日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

It's great news that you are so pleased with your new kitchen! Your positive feedback about the design and increased space is greatly appreciated. We are delighted that you are pleased with the finished kitchen. -AK

5つ星のうち5の評価

How wonderful Gemma was today at Wickes Martlesham Heath

I popped into Wickes this afternoon to pick up a large tub of Fence paint - at only £12 it was a bargin! At the till was an energetic lady (Gemma) who was serving a woman who have a young child with her. Gemma was lovely to the child had a chat and offer them a sweet out of box she had. I thought how lovely !! I was next and Gemma was very pleasant asked me if I got every think I needed and was very engaging, I remarked how nice she was to the previous customer and even offered me a sweet - which I enjoyed. I just wanted to put on record how great my experience was today but more important how excellent Gemma was - well done !

2026年4月7日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Alanincapel, Thanks for your review. We're happy to hear you found a bargain and that you had such a positive experience. It's great to know that Gemma was so engaging and made your visit enjoyable. We appreciate your kind words. - Sean

5つ星のうち5の評価

Employee of the Month

I have the nomination for Employee of the Month and it's only 2nd April!
Needed a replacement part for a shower head rail, the question is will it fit when I get home?
Needn't have worried - Becky's product knowledge and attention to detail ensured not only did I have the correct item but she saved me some money as well.
All done with genuine enthusiasm and a smile.

2026年4月2日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Nicholas, We appreciate you sharing your experience. We're happy to hear that Becky's product knowledge and attention to detail ensured you had the correct shower head rail replacement while saving money. We value your positive feedback! -Summer M

5つ星のうち5の評価

Brilliant experience at Wickes, Martlesham today.…

Brilliant experience at Wickes this morning, all down to Becky@Martlesham, who sorted out some colour match paint for us with the friendliest,most helpful demeanor we could have asked for. She went above and beyond to make sure we got what we needed, and she put a smile on our faces in the process!
Honestly couldn't have asked for a more pleasant and positive experience. Well done Wickes, and especially well done and thank you to Becky. You made our day!

2026年4月2日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Stuart, We appreciate you sharing your positive experience at our Martlesham store. We're happy to hear that you found Becky helpful and that their service made your visit a pleasure. It's great to know you had a pleasant experience. - Sean

5つ星のうち5の評価

Just popped in quickly to grab…

Just popped in quickly to grab something id forgotten. Becky on the desk asked if I had a trade account which I didn't then proceeded to sign me up. Very friendly and very professional, it was nice to meet a member of staff who was helpful and friendly.

2026年3月17日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi John, We're happy to hear that you found Becky helpful and friendly during your visit. We appreciate you taking the time to share your positive experience with us! - Sean

5つ星のうち5の評価

Becky at Martlesham

We had Becky serve us at the Martlesham Ipswich Branch and she couldn’t have been more friendly and helpful. The world needs more Becky’s.. a credit to the Wickes Team!

2026年3月11日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Matt,

We're happy to hear that you had such a positive experience. It's great to know Becky was so helpful and friendly. We appreciate your kind words! -Ellysse

5つ星のうち5の評価

Yasmin in your Martlesham store is…

Yasmin in your Martlesham store is absolutely amazing. Fantastic service and a lovely person.

2026年3月11日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Marcus, We appreciate you taking the time to share your feedback. We are so glad to hear that you had such a positive experience in our store with Yasmin. - Sean

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Jasmine was particularly helpful with choosing paint and some exchanges. Thank you .

2026年3月4日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Duke,

Thank you for sharing your feedback with us. We're delighted to hear that Jasmine provided excellent customer service, and was helpful during your exchange. -Ellysse

5つ星のうち5の評価

I recently moved to the area Martlesham…

I recently moved to the area Martlesham Heath and Wicks is on my doorstep, I found the staff very helpful, the young lady on the till Becky, was brilliant, she helped me join the wicks trade group and was very knowledgeable and polite. I will be ordering my new Kitchen soon. Well done Wicks, I’m very pleased with the service I received.

2026年2月28日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Barry, We hope your move to the Martlesham Heath area went smoothly. We are pleased to learn that your nearby Wickes store can provide you with what you need, taking advantage of your new Trade account. Thank you for your five-star review which mentioned our store colleague Becky. Your review is very much appreciated. - DG

5つ星のうち5の評価

An amazing experience with Wickes kitchens.

I had an amazing experience from choosing, to ordering to the delivery of my Wickes kitchen (Martlesham Heath Ipswich) units and the appliances, all thanks to Darell Landridge!, he was so helpful and knowledgeable, nothing was too much trouble and I took a while -ages - choosing what I wanted and then altered my mind, then altered it back again! Oh an his unending patience and politeness, he gave me discounts so that I was able to save as much money as was possible.
My own builder installed the units as he custom made a few bits to it, the team had forgotten to send some wall cupboard doors but as I wasn't having the units installed until a while after they were delivered I was out of the reporting time for shortages or errors, but I called the Customer Service team and they were fine about it! No problem at all!
One thing that I would advise is anyone is that if you are having your own installer make sure they are there when Darrell or another advisor comes for the measuring up process as Darrell was able to discuss potential issues (pipe work) with my builder and work them out at the beginning so there were no surprises.
Every time I open my door to my kitchen I can't help but smile! Anyone who comes to see me remarks on my amazing units and are surprised that the units are Wickes they think they're designer ones!
I thoroughly recommend Wickes for your new kitchen! Great value products! Looks amazing! And great, friendly, knowledgeable staff!

2026年3月1日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Kim.

We're happy you had such a positive experience designing your kitchen! It's great to know the team was helpful and accommodating, and that you are pleased with the final result. We appreciate you recommending us!- PP

5つ星のうち5の評価

Becky at Martlesham Heath store was…

Becky at Martlesham Heath store was very helpful at checkout dealing with my exchange. She had a great sense of humour and clearly enjoys her role.

2026年2月24日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Mark, Thank you for telling us about your visit to our Martlesham Heath store especially about how helpful you found our colleague Becky. Your review is very much appreciated. - DG

5つ星のうち5の評価

Excellent service

Darren was extremely helpful, I am not great with DIY so I measured myself and he was understanding and knew exactly what I needed today.

2026年2月24日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

We're happy to hear that the assistance provided was helpful and met your needs. Thank you for sharing your positive experience and feedback with us! - SF

5つ星のうち2の評価

I love Wickes - Not today

I love Wickes. Normally. Very helpful staff. This occasion i picked up a Polyfilla tub and approached the till, and, dropped it. I didn't realise the bottom of the tub split. At the counter a female assistant said " You've got to pay for that now. You dropped it". She did smile. I thought I might, I mean, might, get another but nope. I had to pay for it. Mind you, the guy next to her said he'll allow a discount. My fault but a bit embarrassing.

2026年2月23日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Terry,

We appreciate you sharing your experience. We're sorry to hear about the incident with the Polyfilla tub and the embarrassment it caused. We will review this feedback to improve our service. -Ellysse

5つ星のうち5の評価

I was served by someone called Becky @…

I was served by someone called Becky @ Martlesham who was amazing. Very cheerful and smiley and encouraged me to set up a trade account saving me some money! Very good experience

2026年2月22日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi, Toby. Thank you for taking the time to share your review with us. We're really pleased to see that Becky was helpful and friendly during your visit, advising you to set up a trade account to get better savings! Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Gemma at the Martlesham branch was…

Gemma at the Martlesham branch was brilliant. I had done a click and collect from the store but had received no confirmation. Luckily I had screenshot and she checked and it didn’t exist on the system, I then tried to check for an update and this had been refunded without any confirmation. I still haven’t received the refund for this a week later. Gemma was brilliant and grabbed me the product in store and I re brought and she was apologetic even though it was not her fault. Such good customer service from her

2026年2月10日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi, Tasmin. Thank you for taking the time to share your review with us. We are really pleased to see that Gemma was able to help you after an issue with your click and collect order to make sure you got the items you wanted. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Really impressed

Really impressed, knowledgeable staff, super helpful and an excellent range of products, very competitive prices too.

2026年2月19日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hey Julie, thanks for your five star review and I'm delighted you enjoyed the service in our Martlesham Heath store! - Dylan

5つ星のうち5の評価

It was a pleasure and surprise to meet Shanel

It was a pleasure and surprise to meet Shanel. She introduced me to the extensive range of kitchens and bathrooms and shall be looking at purchasing with her very soon. Very helpful woman, would highly recommend

2026年2月16日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi Lisa, We're happy you had such a positive experience and found Shanel so helpful. It's great to hear you were impressed with the range of kitchens and bathrooms. Thanks for the recommendation! -LC

5つ星のうち5の評価

My wife and I were helped and served by…

My wife and I were helped and served by Gemma (Martlseham store) who made the experience of mixing a paint colour for us a fun and memorable occasion. It is so nice to have someone who brings life and light to a seemingly mundane job. We big it up for Gemma.

2026年2月10日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hi, Dr Clive Edmonds. Thank you for taking the time t share your review with us. We are delighted to see that Gemma at our Wickes store in Martlesham provided great customer service during your visit. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Gemma at Wickes Martlesham is a…

Gemma at Wickes Martlesham is a delight, always helpful and happy to assist. First class.

2026年2月12日
自発的なレビュー
Wickes - Martlesham Heath ロゴ

Wickes - Martlesham Heath からの回答

Hey Richard, thanks for your five-star review, and I'm glad you enjoyed the amazing service from Gemma in our Martlesham Heath store! - Dylan

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