Wickes - Oxford レビュー 

195
•
TrustScore 5段階評価の4.5

4.4

Botley Road, Oxford Oxfordshire, OX2 0HA, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Wickes Oxford are incredibly friendly and helpful. The staff were amazing at helping get all that I needed and they were so welcoming. My favourite DIY store in Oxford!

企業が回答しました

5つ星のうち5の評価

Wickes was very helpful in donating items to Stonehill Community gardens that it would have struggled to afford. Michelle was instrumental in ensuring that we met the terms of the help being offered.

企業が回答しました

5つ星のうち1の評価

Ordered a small amount of items online for delivery, but Wickes even managed to mess this up. Items missing, several items damaged and even sent the wrong item. Contacted customer services who took ov... もっと見る

企業が回答しました

5つ星のうち5の評価

From my first meeting with Melissa (Oxford Wickes)I knew I wad in safe hands.She guided me through the process with skill and professionalism but also kept it fun.It didn't matter how many times I cha... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Oxford について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

195件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(195)

過去12か月のレビュー数: 14,688件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Bathroom designs

Melissa was so helpful designing two new bathrooms for us. She took our wants, ran with them and turned them into something better. I would absolutely recommend their design services.

2024年8月26日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi Jonathan, thanks for taking the time to share this feedback, we are pleased to hear that Melissa was so helpful with both your bathrooms, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

Great service

Melissa was great, very informative, extremely quick at returning my emails and just generally a pleasure to work with in our kitchen plans.

2024年9月8日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi Laura, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Melissa and how pleased you are with the service they provide. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

We have such great service from Lee

We have such great service from Lee, Mukul and the team at Wickes Oxford. We also work very closely but remotely with Becky Anne at the Exeter store for all our fantastic Kitchen, Bathroom and Home Office designs and estimates. Thanks you Wickes

2024年9月4日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi David, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with the Oxford and Exeter stores and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Kirsty is fabulous the epitomy of…

Kirsty is fabulous the epitomy of customer service and one of those that make the company what it is, without them wickes is nothing.

2024年9月9日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi Dan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Kirsty and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Kristy at botley is absolutely…

Kristy at botley is absolutely fantastic. Been a few times and always felt with her. Never had one issue.

2024年9月9日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hello Josh, thank you for your five-star review, and I'm delighted that Kirsty in our Botley store was fantastic with the help she has provided! - Dylan

5つ星のうち5の評価

Really pleased with customer service…

Really pleased with customer service and in particular the help and advice I had from Jason. It’s unusual these days to have someone genuinely knowledgeable about products and nothing was too much trouble. I’d definitely recommend Wickes in the future

2024年8月20日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi Paul, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with the service provided by Jason. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Melissa has been fabulous

Melissa has been fabulous at helping my Great Aunty get her new bathroom! She has been kind, patient and knowledgeable throughout the process and we look forward to seeing the final results!! Many thanks Melissa!!!

2024年9月5日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi Evie, thanks for taking the time to share this feedback, we are pleased to hear that Melissa has been fabulous from start to finish with your Aunties new Bathroom, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

I recently refurbished my bathroom with…

I recently refurbished my bathroom with the help of Melissa Hartle. She is an excellent designer. She was very helpful, thorough, and patient, taking the time to show me all the options so I could make the best choice for the room design.

2024年9月1日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Melissa provided you with a great service when designing your new bathroom, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

Brilliant designer at the Oxford store.

The designer (Caitlin at the Oxford store) was brilliant, knows her stuff, walked us through the prospective kitchen design and the ordering process competently, as well as being on the right of side of can-do! Even though I wasn't able to proceed with Wickes on that occasion, the design service rendered was first-rate and I would hope to be a Wickes customer when my next major home improvement project comes around.

2024年7月13日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi, Raymond. Thank you for taking the time to share your review. I'm really pleased to see that your design consultant, Caitlin, at our store in Oxford, was brilliant and provided a first-rate design experience. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Melissa was so helpful , and professional and friendly as we discussed my order.I would recommend her to friends who wish to have a new kitchen design prepared.

My experience at meeting with Melissa was very positive and friendly and helpful in looking to have a new kitchen design prepared.I would recommend her to all my friends who are planning to have a new kitchen design prepared.

2024年8月8日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi John, thanks for taking the time to share this feedback, we are pleased to hear that Melissa provided you with a positive and friendly experience, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

Great service

I don't do reviews as I don't have time however today I wanted to shout out to DJ (at least I think that's what his badge said) who was incredibly helpful. Have been looking to revamp my home so I had many questions and he assisted with them. I left with brochures and information and I also brought a tape measure as mine was my dads and its a bit on the rusty side! Not often I am impressed. Well done DJ. Please make sure he is recognised.

2024年9月3日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi Felicity, thanks for taking the time to share this feedback, we are pleased to hear that DJ was incredibly helpful, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

Kristy

The server, Kristy, in Oxford was upbeat and helpful. I could here that she wasn’t like that just with me but also with the customers before me.

2024年9月4日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi, There. Thank you for taking the time to share your review with us. I'm really pleased to see that, Kirsty, was really upbeat and helpful in store. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Great staff all round

Great staff all round. Especially in the showroom. Thoroughly knowledgeable and friendly.

2024年9月2日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi There, thanks for taking the time to share this feedback. RD

5つ星のうち5の評価

Was looked after by Melissa Hartle very…

Was looked after by Melissa Hartle very professionally. She was extremely helpful and made the experience pleasurable.

2024年9月3日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi, Andrew. Thank you for taking the time to share your review. I'm really happy to see that, Melissa, was professional and extremely helpful on your visit to our store. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Melissa from the Botley store in Oxford…

Melissa from the Botley store in Oxford was so friendly and very patient with us. She suggested some great ideas, but most importantly, listened to ours.
I emailed her numerous times with questions and
she is very swift in her replies. We are looking forward to enjoying our new kitchen.

2024年8月4日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi Heidi, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Melissa, was able to provide an excellent service, listening to your ideas and providing you with new ones, we're glad that communication between you and Melissa was kept consistent. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

5つ星のうち5の評価

When I needed help finding some…

When I needed help finding some specific tools for a home project, Jason didn't hesitate to assist me. Not only did he point me in the right direction, but he also offered helpful advice on what products would work best for my situation. This level of expertise and genuine willingness to help is something I greatly appreciate. I look forward to returning to the store for my next project!

2024年9月3日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi Rebecca, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jason and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Third bathroom from Wickes!

This will be our third bathroom designed and ordered through Wickes Oxford. Always very professional and offer great advice and suggestions. We had an appointment with Melissa this time, she spent alot of time showing us around the showroom and helping us choose and design our bathroom. Thanks Melissa! This is our last bathroom BTW!!

2024年8月26日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi Craig, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Melissa, was able to provide excellent service and offer great advice when you were choosing your new bathroom. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

5つ星のうち4の評価

I have had a great experience working…

I have had a great experience working with Melissa Hartle to design my kitchen. She was professional and friendly from the start and had some really great ideas for the space. The whole process so far has been super smooth and I am looking forward for the kitchen to be delivered and installed!

2024年8月20日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi, Andrea. Thank you for taking the time to share your experience with us. I'm delighted to learn that your design consultant, Melissa, was professional and friendly from the start and had some great ideas for your available space. Please keep us updated on your installation. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

I did my bathroom with wickes and I…

I did my bathroom with wickes and I have done previously bathroom and kitchen with wickes with Chris doughty he did my kitchen and two bathroom he is truly kind and helpful always keen to help customer and he goes beyond to help customer I am very grateful to him and I will recommend anyone need kitchen or bathroom been design to ask for Chris Doughty he is the best designer in Oxford

2024年7月25日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi There, thanks for taking the time to share this feedback. RD

5つ星のうち5の評価

Amazing experience!

We have had a fantastic experience working with Melissa Hartle to design our new bathroom. She was friendly from the start and had some really great ideas for our space. The whole process has been super smooth and we can’t wait for our bathroom to be delivered and installed!

2024年7月29日
自発的なレビュー
Wickes - Oxford ロゴ

Wickes - Oxford からの回答

Hi, Sam. Thank you for taking the time to share your review with us. I'm delighted to learn that your design consultant, Melissa, was friendly and had some good ideas for your available bathroom space. I'm glad to see that the whole process was smooth and that you now look forward to your delivery and installation. Please do keep us updated on the progress of bathroom installation. Thank you again for your kind feedback. - Scott H

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