We were struggling to find a bracket in the Ruislip Wickes store when AJ suddenly came to our rescue! He was incredibly helpful, friendly and saved us so much time. Excellent customer service – thank... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Super customer care from AJ. I’ve just collected my click and collect paint from Wickes South Ruislip and AJ was very helpful. He put in a lot of effort to find the paint I had ordered. The extra effo... もっと見る
企業が回答しました
AJ. He has not only got knowledge of pretty much everything in the store he has a great sense of humour and always goes out of his way to make sure I find exactly what I need for whatever crazy proje... もっと見る
企業が回答しました
Really easy to make appointment , Very prompt coming to the house to measure up . Curtesy phone call reminder re store follow up and concerns or changes to design we met with professionalism and gr... もっと見る
企業が回答しました
企業情報
Wickes - Ruislip について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Victoria Road, Ruislip, Middlesex, HA4 0QB, 英国
- +442084227090
4.5
優良
92件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lady who served me was not only…
Lady who served me was not only proactive but very professional, helpful and went out of the way where others avoided. Great presence of mind and has managerial Skills.
2024年11月8日
自発的なレビュー
Wickes - Ruislip からの回答
Hi There, thanks for taking the time to share this feedback. RD
Absent minded staff member
A lazy member of staff couldn’t be bothered to check to make sure all fixings were in the packaging even after I asking twice I was reassured everything was there. Very annoyed.
2024年11月3日
自発的なレビュー
Wickes - Ruislip からの回答
Hi Keith,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the poor service you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
Having systems which don't work.Click & collect/delivered to ones vehicle
Having systems which don't work.
Mainly click and collect where the items are meant to be delivered to ones vehicle.
Not the first time I have been let down
2024年11月1日
自発的なレビュー
Wickes - Ruislip からの回答
Hi Vijay,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
Wickes - Ruislip からの回答
Hi NeilR,
Thank you for taking the time to share your positive experience with us, I'm glad to learn rukhi was able to provide you with an excellent service. - SF
Exceptional service
I was picking up some compost in 75litre bags, which I realised I couldn’t carry
I went in to the store and approached an employee, Mario I think he was called. He helped me pay at the till and then put the 2 bags in to my car, exceptional service very impressed in this day and age where you normally have to do everything yourself
2024年10月7日
自発的なレビュー
Wickes - Ruislip からの回答
Hi Ajita, thanks for taking the time to share this feedback, we are pleased to hear that Mario was able to help you out to load your car with the compost, we appreciate you taking the time to let us know. RD
Wickes - Ruislip からの回答
Hi There, thanks for taking the time to share this feedback. RD
Fund staff helpful and received fast…
Fund staff helpful and received fast service also
2024年8月23日
自発的なレビュー
Wickes - Ruislip からの回答
Hi There, thanks for taking the time to share this feedback. RD
New fitted kitchen
Jasvinder Pattar from Wicks Kitchen and Bathroom Customer Services had been absolutely wonderful! She helped with the planning of my son's new fitted kitchen, the pricing and also with the finance loan. I would highly recommend her for her expertise!
2024年5月21日
自発的なレビュー
Wickes - Ruislip からの回答
Hi Sarah, thanks for taking the time to share this feedback, we are pleased to hear that Jasvinder has been wonderful, we appreciate you taking the time to let us know. RD
Return a product without a receipt but bank statement to prove the product was purchased.
Hi Dylan
I have provided the requested information to Wickes customer relations team 3 times, yet they have failed to respond to my complaint. Their team takes an excessively long time and repeatedly asks for the same information, which seems to be a tactic to make customers give up and forget their complaints. This level of service is very disappointing from such a company. Please be cautious when considering a purchase from Wickes.
2024年5月31日
自発的なレビュー
Wickes - Ruislip からの回答
Hey there, thanks for your review, and I'm deeply sorry to learn of your situation. I can see your issues are being dealt with by our customer relations team and hey will be in touch as soon as they can. - Dylan
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