We visited the Scunthorpe store and met Sophie a couple of weeks ago. Sophie visited our home to measure up our bathroom and we have had an appointment with her today to have a look at our options. S... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We visited the Scunthorpe store and met Sophie a couple of weeks ago. Sophie visited our home to measure up our bathroom and we have had an appointment with her today to have a look at our options. S... もっと見る
企業が回答しました
Visited the store several times and James the kitchen designer planned a kitchen for us. He was so patient extremely knowledgeable and professional. I would thoroughly recommend James.
企業が回答しました
Ordered paint in store for next day delivery, arrived but paint has leaked. Called store not interested, gave me customer service number, just on hold for an age, got decorators coming in morning to... もっと見る
企業が回答しました
Popped in to my local store in Scunthorpe but was unfamiliar with the layout so could not find what I was looking for. Had to ask for help from an employee but am so glad that I did, Russel was so he... もっと見る
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Glebe Road, Scunthorpe, South Yorkshire, DN15 6AF, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Visited the store several times and James the kitchen designer planned a kitchen for us. He was so patient extremely knowledgeable and professional. I would thoroughly recommend James.

Wickes - Scunthorpe からの回答
Very considerate and helpful staff member named Tammy.

Wickes - Scunthorpe からの回答
We visited the Scunthorpe store and met Sophie a couple of weeks ago. Sophie visited our home to measure up our bathroom and we have had an appointment with her today to have a look at our options. Sophie has been very friendly, professional and helpful throughout the process so far and she really does make customer service a priority. I have felt listened to and Sophie has created our perfect bathroom. We are excited to get our order in and an installation date booked.
Thank you Sophie

Wickes - Scunthorpe からの回答
Very impressed with my Wickes bathroom installation.It was totally stress free.The designer,Sophie,was friendly and helpful.Everything was delivered on time ,and the fitter Mike Congdon ,has done a fantastic job.Very happy :-)

Wickes - Scunthorpe からの回答
Popped in to my local store in Scunthorpe but was unfamiliar with the layout so could not find what I was looking for. Had to ask for help from an employee but am so glad that I did, Russel was so helpful and polite, took me right to what I was looking for and went above and beyond even opening a new till for me.
Will definitely be coming back.

Wickes - Scunthorpe からの回答
Hi we have just purchased a Ohio kitchen units which i am assembling myself when opening the box for corner wall unit one of the hinges was locked tight I took it to my local store in Scunthorpe and a gentleman called James was most helpful he successfully opened the hinge for me showed me how he unlocked it and was extremely helpful so thanks James

Wickes - Scunthorpe からの回答
Outstanding customer service as always by Katherine!
Very helpful and polite always good to see her!
Thanks for the help today!

Wickes - Scunthorpe からの回答
The product was delivered on-time and in great condition (Often items received from online companies are damaged at the edges). I have had several deliveries from Wickes to Men in Sheds and have had no problems with any deliveries. The staff are very helpful in-store and even deliveries arrive at the time they should. I recommend Wickes to anyone, be they a home DIY'er or trade person.

Wickes - Scunthorpe からの回答
Overall i was very happy with the service and products i recieved through wickes Scunthorpe, Sophie Lilley Graham was super friendly and helpful she made all appointments easy and on time. I only had issue on delivery day as this was extremely stressful due to multiple ahencies delivering but Wickes staff couldnt have been more helpful. I will be looking to Wickes in the next few years for when I am planning to have a new Kitchen, the Bathroom has cone out just as id hoped.

Wickes - Scunthorpe からの回答
We were impressed with the service James gave us when we went to our instore appointment. He talked us through what we might want and showed us lots of samples and explained about the materials and finishes etc. He answered our questions and made suggestions when we were unsure about things but wasn't pushy at all. He was able to come to our home later the same day to take measurements and help us to define what exactly we might want but was reassuring that if, after he had done the design, things could be still changed if necessary until the order was actually submitted. Overall it was a very good experience and we can't wait to see the design.

Wickes - Scunthorpe からの回答
We shopped around and got several quotes for kitchens. Wickes were competitive price wise, but it really was the customer service we received that won us over and why we chose to order our new kitchen from them.
Sophie Grantham was our designer. She came round to our house and measured up. Then designed our full kitchen, managing to fit in all appliances on our wish list in a very small awkward space.
Her professional, friendly and relaxed approach put no pressure on us like other companies had. Ultimately it is down to Sophie’s customer service and skills as a designer that won our custom. With the kitchen business being so competitive, its the customer service that makes the difference.

Wickes - Scunthorpe からの回答
We had a bathroom recently designed by Sophie Grantham.
We were very unsure what we could do to make the bathroom nice as it is so small.
Sophie was so very knowledgeable and designed the bathroom to perfection.
Very customer orientated polite and friendly.
An asset to the company.

Wickes - Scunthorpe からの回答
Professional and friendly, let us know what was happening and when. Sophie Grantham was so lovely and knowledgeable it gave us confidence in our choices.

Wickes - Scunthorpe からの回答
Assistant Naomi went over and beyond the call of duty lifting 5 bags of plaster on to my trolley,as I had just slightly pulled my back went loading a bag myself,without her help I would have had to leave the store empty handed.

Wickes - Scunthorpe からの回答
Tammy & Russell were really friendly and extremely helpful. Helped me process a small return while I was buying some other bits.

Wickes - Scunthorpe からの回答
We recently bought our new kitchen from Wickes and had such a great experience thanks to James Spikings. From the very beginning, James was incredibly helpful, patient and knowledgeable throughout the whole process. He really listened to what we needed as a family and helped bring our vision to life with a design that works perfectly for our home.
Nothing ever felt like too much trouble — he happily made changes when needed, offered helpful ideas and kept us updated every step of the way, which made the whole experience so much less stressful. His communication and customer service were excellent from start to finish.
We’re so grateful for all his help and would highly recommend asking for James if you’re planning a new kitchen. Thank you again for all your hard work!

Wickes - Scunthorpe からの回答
Katherine at the store was extremely helpful. I don’t shop here frequently and had no idea where to find the items I needed. She showed me to the aisle and said to go find her if I needed anything else.

Wickes - Scunthorpe からの回答
I had a great experience at Wickes Scunthorpe yesterday. Katherine on the tills was incredibly helpful, multitasking between several customers while helping me get set up with TradePro. She was professional, friendly, and made the visit a pleasure. Great service!

Wickes - Scunthorpe からの回答
Katherine was amazing, so helpful. Made our shopping experience in the store so easy. Thank you so much

Wickes - Scunthorpe からの回答
Great customer service every time I go to Wickes at Scunthorpe. A particular mention for Katherine who is always cheerful and very helpful

Wickes - Scunthorpe からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。