Wickes were very kind and helped out with support for a community project. I have been visiting the store for many years and they have always been helpful and friendly. Their support for our commu... もっと見る
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We contacted our local Wickes store with an application for the Community Programme fund. Lucy at Wickes Sevenoaks was a real help with our application and further supported us with store donation... もっと見る
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We recently purchased a bathroom suite from Wickes Sevenoaks store. Alfie Alan Saunders was our design consultant point of contact and who provided an excellent service and very patient at all times a... もっと見る
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Well the in store experience was fine. We bought acoustic panels. Delivery was another matter, being 2 hours after latest (another emergency non Wickes customer prioritised by City Sprint - driver was... もっと見る
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企業情報
Wickes - Sevenoaks について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Otford Road, Sevenoaks, Kent, TN14 5DE, 英国
- +441732460434
4.5
優良
71件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rose was incredible
Rose was incredible, so thorough and knowledgeable. Very efficient and asked the sort of questions about my use of kitchen to guide me where I needed to be.
2026年2月28日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi Angie Kitto, We appreciate you sharing your thoughts. We're happy to hear that Rose was incredible, thorough, and knowledgeable and guided you through the process. -LC
Great service
Went into store yesterday to pick up some bits for a decorating project. I needed some advice and was helped by a really polite young guy (Charlie). Store had everything I needed, super pleased!
2026年2月27日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi, Lisa. Thank you for taking the time to share your review with us. We are delighted to see that we had everything you needed and that Charlie was able to give you advice in regard to decorating. Thank you again for your kind feedback. - Scott H
I needed a new bathroom and kitchen
I needed a new bathroom and kitchen , not sure what I really wanted
I was assigned Rose Stapley -Bunsen as my design consultant who took me through the whole process from initial design to completion in a very professional and competent way
There were a few changes and problems along the way but these were resolved quickly and efficiently
My two installation teams were excellent ,efficient ,punctual and friendly
2026年2月1日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi, Michael. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant Rose was professional and competent throughout, making any changes you required. We're also happy to see that your installation teams were excellent, punctual and friendly. Thank you again for your kind feedback. - Scott H
James eas really helpful
All the staff are really helpful but particularly James, I had a list of things I needed and he was able to help me with 2 unrelated enquiries, was really pleasant and a credit to Wickes. Well done James.
2026年2月12日
自発的なレビュー
Wickes - Sevenoaks からの回答
We're glad to hear that you found all of our staff, particularly James, to be helpful, especially in terms of assistance you received. We appreciate you taking the time to share your positive experience with us! -AK
Donation
I received a donation from wicks for my cub scout group. They were very helpful and also gave me more than I asked for. Very happy with the service and will continue to use wicks and shop there.
2025年10月18日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi, Aston. Thank you for taking the time to share your review with us. We are really pleased to see that our store in Sevenoaks we were able to help with a donation for your cub scout group. Thank you again for your valuable feedback. - Scott H
Great friendly staff ( Kyle) that fully…
Great friendly staff ( Kyle) that fully supported our request and were attentive and accommodating- fully supportive of our charity requests
2025年12月1日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi laura Finley, We appreciate you sharing your feedback. We're happy to hear that Kyle was supportive of your request and accommodating of your charity requests. -LC
Great experience …
Very happy with service and advice from our Design Consultant Rosemarie.
Given very good advice and very knowledge all of things that we need, also very helpful.
Very happy customers.
2026年1月16日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi Armani,
Thank you for sharing your experience. We're delighted to hear that you were happy with the service and advice given by Rosemarie. We appreciate your kind words. -Ellysse
Rose was extremely helpful and efficient
2026年1月10日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi, Marina. Thank you for taking the time to share your review with us. We are happy to see that Rose was really helpful and efficient during your visit. Thank you again for your valuable feedback. - Scott H
We had been to a lot of online…
We had been to a lot of online companies to match our kitchen doors, Rose our consultant sorted it for us in less than 10 minutes! Well done Wickes! ☺️
2026年1月6日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi Bob,
We're happy to hear that Rose was able to quickly assist you with your kitchen doors. We appreciate you taking the time to share your positive experience. -Ellysse
They sold a toilet that had been…
They sold a toilet that had been returned and was missing parts! Not accepted responsibility for the flood it caused.
2025年10月4日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi There,
We're sorry to hear the toilet you purchased had parts missing. I've sent you a request for more information, so we can investigate this. -Ellysse
Acoustic panel in store experience was fine but delivery another thing
Well the in store experience was fine. We bought acoustic panels. Delivery was another matter, being 2 hours after latest (another emergency non Wickes customer prioritised by City Sprint - driver was great though. Our panel boxes being crushed by the clamping bands in the van left several with crush on the felt and marks on the wood. My wife ironed out the felt so we were ok but still poor to get boxes with crushing. Cheshire mould8ngs are the supplier and their packaging in our opinion is basic whilst these panels are £78 each.
2025年11月14日
自発的なレビュー
Wickes - Sevenoaks からの回答
We appreciate your feedback and are sorry the delivery was delayed. We'll address this with our delivery partner. We're also concerned about the panel packaging and damage; we'll discuss this with the supplier to see how we can improve on this. Thank you for bringing this to our attention. -AK
Rose Stapley-Bunten was fantastic in…
Rose Stapley-Bunten was fantastic in assisting us with the design and order.
She made a home visit and advised us on what best suited us with our ideas in mind.
Delighted with the delivery of and items ordered, also excellent installer team led by LG Plumbing.
2025年10月3日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi, Lorna. Thank you for taking the time to share your review with us. We are really happy to see that your design consultant, Rose, provided a brilliant design experience. We are also glad to see that your installers were excellent. Thank you again for your kind feedback. - Scott H
What a kind donation
The Sevenoaks wickes kindly donated £100 of roof felt to mend our Forest School shed and stones for our pond base. Thank you sooooo much
2025年11月3日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi, We're so happy to hear that the donation helped mend your Forest School shed and create a pond base. Thank you so much for your positive feedback! -LG
Excellent customer service given by Rose
Excellent customer service given by Rose. She was very efficient, went out of her way to understand her customers, knew the products and was totally honest and accommodated our many changes to the bathroom. We would highly recommend her
2025年10月6日
自発的なレビュー
Wickes - Sevenoaks からの回答
We appreciate you sharing your experience. We're happy to hear that you received excellent customer service and that Rose was efficient, honest, and accommodating to your needs. -AK
Jaden from sevenoaks store dealt with…
Jaden from sevenoaks store dealt with my issue as well as a refund and showed fantastic customer service. Very knowledgeable and personable. Thankyou!
2025年10月10日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi Michael, we appreciate you sharing your experience with us. We're happy to hear that our team member was helpful and knowledgeable while resolving your issue and processing your refund. -LG
The staff at Sevenoaks Wickes are…
The staff at Sevenoaks Wickes are helpful, but I would like to single out Charlie for a mention. We have been doing a lot of work on our house and have used Wickes a lot over the last three years. Charlie has been consistently helpful both with customer service and advice. What make him particularly effective when I have asked for advice is that he separates facts from opinions. He will say if he is not expert in an area, but then give a view with his reasons for why something is best. Where he does know something is right, he says so. That's really helpful.
2025年10月2日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi Nick,
We appreciate you taking the time to share your positive experience. It's great to hear that our team has been helpful during your home projects over the last three years. We're especially happy to hear that Charlie's expertise and approach to offering advice stood out. Thanks again for your feedback.
-Ellysse
Kay was very helpful.
Kay was very helpful and knowledgeable regarding your kitchen / bathroom products and services. She also was very pleasant, polite and patient.
2025年9月27日
自発的なレビュー
Wickes - Sevenoaks からの回答
We appreciate you sharing your feedback. We're so glad to hear that you had a positive experience and that Kay was so helpful and knowledgeable. -AK
every time I go into the Sevenoaks…
every time I go into the Sevenoaks store the staff are very friendly always say hello and always happy to help if needed
2025年9月14日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH
Amazing customer service from Kyle
Amazing customer service from Kyle. Not the first time he has helped me in the store as I never have a clue what I’m looking for. He is so polite and helpful and no matter how busy he is he’s always genuinely happy to help and go the extra mile with a smile. Thank you
2025年9月4日
自発的なレビュー
Wickes - Sevenoaks からの回答
Hi, Sue. Thank you for taking the time to share your review with us. I'm really pleased to see that our colleague, Kyle, was helpful, polite and friendly during your visit. Thank you again for your kind feedback. - Scott H
Wickes - Sevenoaks からの回答
We appreciate you sharing your experience and are so happy to hear our staff was helpful and had a great attitude. -AK
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