From the start of planning to the end of my new kitchen with Hannah Yates she is so pleasant and very helpful giving me great ideas when I wasn't sure about size/ colour match Any problems she deal... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
From the start of planning to the end of my new kitchen with Hannah Yates she is so pleasant and very helpful giving me great ideas when I wasn't sure about size/ colour match Any problems she deal... もっと見る
企業が回答しました
Great experience designing my bathroom with Lewis! All come together perfectly! Thanks so much Lewis for all your help! Before and after!
企業が回答しました
Just had a new bathroom fitted by Tim W and designed by Lewis B. Absolutely perfect from start to finish - both went above and beyond to add all the finishing touches and make the whole process a... もっと見る
企業が回答しました
Visited Crystal Peaks store yesterday and oh boy cashier plain rude. We didn’t have a big order but the cashier spent the whole interaction talking to a colleague! Barely acknowledged our presence. A... もっと見る
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Drakehouse Retail Pk, Unit 1B, Crystal Peaks, South Yorkshire, S20 7JJ, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
On finally choosing a new kitchen both my wife & I decided to go with the one we liked at Wickes,That’s when we met Tori one of the kitchen designers there.We described which one we liked & off we went,
Tori Was so easy to speak to & extremely helpful,We arranged a date for her to check out the dimensions of our kitchen layout told her what we would like & left it all in her hands.Tori came up with a design which both my wife & I loved & with a little tweaking here & there went for it,We left everything in Tori’s hands the measurements,the ordering,EVERYTHING,Fantastic service. “Got to say Tori made everything so easy for us” Date set for delivery & the installation & off we go.Wickes chose ASKO Installations for our project & Kevin came to check exactly what was required,set a date and WOW both Kevin & Leyton worked like men possessed,what a great team they are they both knew what each other were doing & everything went like clockwork including the follow up trades,which Kevin arranged……Our new kitchen looks FABULOUS,My wife sprouted peacock feathers just like the advert on TV. When showing friends & family our new kitchen.We would also like to send a massive thank you to Alistair our designated kitchen customer co- ordinator
ALL IN ALL GUYS THANK YOU ALL FOR MAKING WHICH WE THOUGHT WAS GOING TO BE A STRESSFUL EXPERIENCE,INTO SUCH A PLEASANT ONE.
P.S Bathroom next.

Wickes - Sheffield Crystal Peaks からの回答
Came in to buy a kitchen tap but was soon put off by the display covered in dust and most of the taps with missing parts. How ever you think someone is going to purchase one is beyond believe.
Looking at reviews this will fall on deaf ears only reply to positive reviews 😕😕

Wickes - Sheffield Crystal Peaks からの回答
Great work from our sales/design main man Lewis Burley. So easy to chat with, not pushing the sale. Just let's it flow. Great with assisting with the design of our new bathroom.
And, again superb when it came to getting in touch with after the design and sale was completed.
Also top work from the installation team. Quick, professional and tidy throughout.
Brilliant. Shall be coming for a kitchen next.

Wickes - Sheffield Crystal Peaks からの回答
A fantastic end to end service provided by Hannah and the team for our new bathroom design & install. Well recommended.

Wickes - Sheffield Crystal Peaks からの回答
Corey and Rees was amazing they helped us move and load a lot of materials they was very pleasant and gave that personal touch

Wickes - Sheffield Crystal Peaks からの回答
I had a problem with a tin of mixed paint and Jo (DM) was amazing! So helpful and understanding and sorted everything out for me. Fab customer service! Thank you so much!!

Wickes - Sheffield Crystal Peaks からの回答
Joanne (supervisor in drakehouse wickes Sheffield) is an absolute star and helped me and my daughter sort out which correct skirting board to order. She is an absolute credit to your company ! Alison and hannah

Wickes - Sheffield Crystal Peaks からの回答
Absolute dreadful experience. After 4 months of being messed around we finally cancelled the whole bathroom order and installation. Sheffield Drakehouse store are incompetent in every aspect. To top it off there’s the bathroom installers that Wickes don’t even do proper vetting with so instead you get random people who are absolutely useless, and don’t even respond to you. If this was a proper company the staff would be sacked and the “bathroom installers” would be reported to whoever they get employed from. Waste of time and effort. This is only a snippet of our experience with Wickes. Poor communication and organisation! Before we cancelled everything we never received even ONE phone call from a Manager, or had a response to our complaint via their website, and we still haven’t to this day. AVOID THIS COMPANY - WE WISH WE HAD READ THE REVIEWS BEFORE WASTING OUR TIME WITH THIS POOR COMPANY.

Wickes - Sheffield Crystal Peaks からの回答
Always have a good experience at this store whilst renovating my house! Had a click and collect order and Jo sorted it out for me and they were incredibly accommodating and helpful. Insisted on giving me a partial refund for the items being ever so slightly less than perfect.
Great store and the staff are just brilliant!

Wickes - Sheffield Crystal Peaks からの回答
Dealing with Hannah from start to finish was easy, she was very professional and polite and explained everything in fine detail. I cant wait to see our new kitchen now.

Wickes - Sheffield Crystal Peaks からの回答
The customer service at this Wickes is excellent, young man called Rees was kind and helpful. I was given all the assistance I needed which meant I left the store with everything I needed. Wonderful management and the other staff were also very friendly. Great range of products and knowledgeable staff.

Wickes - Sheffield Crystal Peaks からの回答
Great customer service from Jo, knowledgeable and helpful every time. Thank you Jo

Wickes - Sheffield Crystal Peaks からの回答
Purchased 2 wooden boards for customer, excellent product at fantastic price, the staff member JO was excellent & very helpful.
Great service Wickes Drake house

Wickes - Sheffield Crystal Peaks からの回答
Hannah at Crystal peaks

Wickes - Sheffield Crystal Peaks からの回答
Always use crystal peaks branch lovely staff and very helpful always got everything I need.but could do with new and quicker cash tills

Wickes - Sheffield Crystal Peaks からの回答
Found the staff very very helpful. The kitchen staff were very knowledgeable & happy to chat.

Wickes - Sheffield Crystal Peaks からの回答
Went in the other day for some products. Staff were really helpful, spoke to a couple of staff who gave me advice of what I needed. Had the majority of items I was looking for and went away happy.

Wickes - Sheffield Crystal Peaks からの回答
Came in last week with my husband, was having trouble with an order number but the lady on till was very helpful in helping us sort it out, thankyou to lauryn for saving the day

Wickes - Sheffield Crystal Peaks からの回答
Went to my local wickes today, couldn't find the item I needed. A member of staff helped me out with no issues and very polite. Thankyou Lauren will be calling again.

Wickes - Sheffield Crystal Peaks からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。