I think it was the personal service. I had a personal advisor Kristy Kitson who very patiently showed my different designs, which we discussed and managed within my budget
企業が回答しました
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レビュアーのコメントを見てみましょう
I had the assistance of Cieran in the mixing paint department yesterday afternoon . A lovely helpful professional young lad . I cannot praise him enough . It was great to have this customer service... もっと見る
企業が回答しました
I has the assistance from Adam on various occasions at your store in Winchester Road, Southampton. He also loaded my goods into my car, very professional, polite and very kind. I then visited your... もっと見る
企業が回答しました
Do yourself a favour and don’t bother wasting your time. An hour of being lectured about unless they are doing a massive redesign they won’t install- fine whatever. Waited weeks for the ‘quote’ - noth... もっと見る
企業が回答しました
企業情報
Wickes - Southampton について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
271 Winchester Road, Southampton, Hampshire, SO16 6TP, 英国
- +442380515080
4.5
優良
138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good store, good staff team
Went to get some osmo oil, but had to order as what I needed was not in stock. Arrived next day, discount applied.
In the meantime, the staff were as helpful and friendly as could be. Good store, good staff. Ciaran, in this case, specially helpful.
2025年1月26日
自発的なレビュー
Wickes - Southampton からの回答
Hey Julian, thanks for your amazing review and I'm glad you enjoyed the service from Ciaran in our Southampton store! - Dylan
Wickes - Southampton からの回答
Hey Simon, thank you for your five-star review, and I'm glad you enjoyed the service from Nick in our Southampton store! - Dylan
Wickes - Southampton からの回答
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
Great service
Visited the store, had great service from Adam, he was very helpful finding everything I needed Thank you!
2025年2月7日
自発的なレビュー
Wickes - Southampton からの回答
Hi Anna, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Nick the plumber from Southampton
Nick the plumber from Southampton Wickes, gave excellent advice regarding what and how to connect sanitary pipes in my shower installation.
2025年2月8日
自発的なレビュー
Wickes - Southampton からの回答
Hi Chris, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Well stocked store with helpful staff
We are doing a garage to office conversion so have been in and out of Wickes Southampton in recent weeks. We have found everything we need so far and the staff are extremely helpful. Special shout out to James and Ciaran for their advice on products (James) and reassurance over a particular order (Ciaran).
2025年2月8日
自発的なレビュー
Wickes - Southampton からの回答
Hi Joanne, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Wickes - Southampton からの回答
Hi Gemma, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I visited the store yesterday
I visited the store yesterday. Adam was very friendly and helpful, he helped me find everything I needed.
2025年2月6日
自発的なレビュー
Wickes - Southampton からの回答
Hi Hannah,
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you had a great visit and that Adam provided such excellent service. - SF
I have found the staff at Wickes very…
I have found the staff at Wickes very helpful of late. Having only a picture from the husband of stock I need to find and was Adam most helpful.
2025年2月1日
自発的なレビュー
Wickes - Southampton からの回答
Hi Mark,
We are so pleased to hear that you had a positive experience with our staff. It is great to hear that Adam was able to help you find the stock you needed. We strive to provide excellent customer service and we are happy to hear that we were able to meet your needs. Thank you for your kind words. - SF
Adam was very helpful when I asked some…
Adam was very helpful when I asked some questions about some products that I looked at he was very willing to help.
2025年2月6日
自発的なレビュー
Wickes - Southampton からの回答
Hey Emma, thank you for your five-star review, and I'm delighted Adam was super helpful in our Southampton store! - Dylan
Was served by Adam today
Was served by Adam today. He was very helpful and knowledgable about the products I looked at.
2025年2月6日
自発的なレビュー
Wickes - Southampton からの回答
Hey Sarah, thanks for your five-star review, and I'm glad you enjoyed the service from Adam in our Southampton store! - Dylan
Helpful staff
Was in the store today and needed assistance as wasn’t sure what I needed Adam (deputy manager) was extremely helpful and patient with me
2025年2月6日
自発的なレビュー
Wickes - Southampton からの回答
Hey Mr Phillips, thanks for your five-star feedback, and I'm glad you enjoyed the service from Adam in our Southampton store! - Dylan
John was extremely helpful
John was extremely helpful. He helped me choose the right brackets for my shelf size, along with the screws and correct wall plugs. John went above and beyond and make sure everything would go perfectly so I didn’t have to come back. Thank you.
2025年1月22日
自発的なレビュー
Wickes - Southampton からの回答
Hi Natalie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with John and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Favourite hardware store
Nick is very helpful and knowledgeable, manage to source everything I need at a good price
2025年1月11日
自発的なレビュー
Wickes - Southampton からの回答
Hey Dan, thanks for your five-star review, and I'm glad that you enjoyed the service from Nick in our Southampton store! - Dylan
The staff were very helpful
The staff were very helpful, and went above and beyond to help with all aspects of our Bathroom order. Charlotte was especially helpful.
All items were delivered in a timely manner and the delivery process was also very good.
2025年1月24日
自発的なレビュー
Wickes - Southampton からの回答
Hi Jeremy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Charlotte in our store and that they provided you with useful advice. -AH
Thanks for your help Ciaran
2025年1月29日
自発的なレビュー
Wickes - Southampton からの回答
Hey John, thank you for your positive feedback, and I'm glad Ciran was able to help you in our Southampton store! - Dylan
This was the best customer experience I have experienced…
This was the best customer experience I have ever experienced at a Builder's merchant. I returned a plank of decking from a ramp we had made, which was faulty. It was fitted to the ramp and I could not release the plank from the ramp as most of the pozidrives were rounded. I brought the whole ramp in and was given a refund for some of the decking. Nick (Wood cutter) then offered to take the ramp apart and rebuild it for me. He spent nearly 2 hours doing this, with some new decking and I left with a rebuilt ramp. Nick went far beyond the call of duty and I went away a very happy customer. Nick, you are a star, or should I say 5 stars.
2025年1月28日
自発的なレビュー
Wickes - Southampton からの回答
Hi Peter, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Nick the saw guy was absolutely…
Nick the saw guy was absolutely fantastic helped with my dodgy measurements so handy having somewhere to cut 8×4 sheets
2025年1月27日
自発的なレビュー
Wickes - Southampton からの回答
Hi David, thanks for taking the time to share this feedback, we are pleased to hear that Nick was on hand to help you out, we appreciate you taking the time to let us know. RD
Absolutely outstanding
Absolutely outstanding, my daughter broke her bed so I took the broken piece in shop and Nick totally handled and sorted EVERYTHING like bob the builder!!! Picked out the wood measured and cut it and even put holes in it. He was really cool and funny as well. Perfect!!! I will definitely go back. Thanks
2025年1月27日
自発的なレビュー
Wickes - Southampton からの回答
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Nick was able to get you the parts you needed to fix the bed, we appreciate you taking the time to let us know. RD
Wickes - Southampton からの回答
Hi Gary, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
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