Wickes - St Albans レビュー 

166
•
TrustScore 5段階評価の4.5

4.7

Acrewood Way, St Albans Hertfordshire, AL4 0JY, GB

•

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5つ星のうち5の評価

From the beginning with the Wickes design planner ,Ashar Fajurdeen, the installation of my new bathroom by Softwood BeechLtd. and the support by Shaun of customer installation support, this has been a... もっと見る

企業が回答しました

5つ星のうち5の評価

From the moment we first me Anthony Garnett, our Wickes design consultant, he listened to make sure he understood what we wanted for our new kitchen. He visited our house and advised us well. We are d... もっと見る

企業が回答しました

5つ星のうち4の評価

Having Wickes both supply and install our kitchen made things far more simpler. Everyone was helpful. Our nominated kitchen design consultant, Azee, did a great job and guided us through the maze of... もっと見る

企業が回答しました

5つ星のうち5の評価

From start to finish our designer came to our home and made the hole experience feel like we were literally being guided through what would work best for our home and we were at no time being rushed.... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - St Albans について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Acrewood Way, St Albans, Hertfordshire, AL4 0JY, 英国

  • +441727857545

4.7

優良

TrustScore 5段階評価の4.5

166件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(166)

過去12か月のレビュー数: 14,688件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I couldn't be happier with the service…

I couldn't be happier with the service I received while designing my new kitchen. Tony Crowley was professional, patient and incredibly knowledgeable. He took the time to understand my needs and made great suggestions on how to best use my space. He worked within my budget and offered solutions without compromising on style or quality. I highly recommend Wickes and Tony.

2025年4月21日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hey Simon, thanks for your five-star feedback, and I'm delighted that Tony was first class in our St Albans store throughout your kitchen design experience, enjoy your new space! - Dylan

5つ星のうち5の評価

Azhar produced a great bathroom design…

Azhar produced a great bathroom design based on my ideas, the St Albans branch were fantastic at managing issues within my fitting process

2025年6月11日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

We appreciate you sharing your experience. We're happy to hear that you were pleased with the bathroom design and how our branch managed the fitting process. TW

5つ星のうち5の評価

Azhar Fajardeen

Azhar Fajardeen our designer was wonderful, caring and very very understanding of what we wanted, his designs were terrific and are now in our home. The guys who carried out the work were brilliant too, very helpful and accomodating. All in all I recommend

2025年5月23日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

We appreciate you sharing your positive experience. We're so glad to hear that you found Azhar wonderful and understanding, and that you are enjoying the designs in your home! We're also happy the installation team was helpful-GS

5つ星のうち5の評価

Kitchen and Bathroom

My designer - Azhar. His end to end guidance and support made my journey simple. The duration from market research till completion Of work can be really tiring and strenuous when we embark on journey of building work especially while living in the house.
Wickes and Azhar made sure that I was provided with right guidance and support. The design work was also done to perfection and then comes the implementation where I was given choice between builders by actual survey and consultation.
People say that Wickes is expensive but I would say it is value for money if you are looking for not much of a hassle.
Thank you, Azhar and Wickes!

2025年4月15日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hey Kirti, thanks for your five-star review, and I'm glad you enjoyed the amazing service from Azhar in our St Albans store. It makes us proud you're happy with the experience, enjoy your new spaces! - Dylan

5つ星のうち5の評価

Brilliant experience

What a great experience! From the outset Azhar, our designer, was helpful, knowledgeable, and friendly. He was never ‘pushy’ and guided us through every step. During the design process, he listened to my vast wish list! And made several changes, as I developed my requirements! Always with patience and understanding. He helped us to squeeze out every bit of available
space, without the kitchen being overcrowded, clearly showing his extensive skills. We are absolutely delighted with the outcome.

2025年1月28日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Thank you for your kind words. We are thrilled to hear that you had a positive experience with your kitchen design. We are proud that you found your designer to be helpful, knowledgeable, and friendly. We appreciate your feedback about their patience and understanding during the design process. We strive to provide our customers with the best possible service and are glad that you are delighted with the outcome-GS

5つ星のうち5の評価

A very experienced kitchen designer

A very experienced kitchen designer - Azee listened to me, and suggested an option we had not considered to give us more space. He had good ideas - I trust his judgement. He was also very helpful in suggestions for other aspects, eg flooring, pocket doors. I would not hesitate to recommend him for your kitchen designs

2025年5月6日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Thank you for your kind words and five-star rating! We are delighted to hear about your positive experience and how pleased you are with the design process. We are proud of our team's commitment to providing exceptional customer service, and we are glad that you found our team member to be so helpful and knowledgeable. We appreciate your feedback and hope you enjoy your new kitchen for many years to come. TW

5つ星のうち1の評価

Kitchen and bathroom

First I ordered my kitchen , some items came late and some came 3 deliveries which it messed our plans and cost me more in labour , the cooker was faulty and cost me double to change it because I had to pay a Electrition and gas tech again , same thing happened when I ordered my bathroom , items came late and in 3 deliveries, my sink was cracked also , everytime I had to call back and send emails , so much time was wasted , each call out charge for the problems cost me £350 , we are very disappointed

2025年1月6日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

We understand your frustration and apologize for the issues you experienced with your kitchen and bathroom orders. We strive to provide excellent service and are disappointed that your experience fell short of our standards. We will investigate this further to ensure that we can learn from this and improve our service. We have requested further information so we can look into the matter further.
-AF

5つ星のうち5の評価

Great customer service

The staff in kitchen design are really helpful, knowledgable and friendly, Raeanna was great helping me find touch up paint to repair a damaged cupboard, and helping with a return. Tony planned our refit using some of our existing cupboard ( still current range) it’s the 2nd time we have used kitchen design and also had help with bathroom design.
Always my first choice for home improvements.

2025年5月1日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Thank you for your kind words! We're thrilled to hear you had such a positive experience with our kitchen design team. We're especially happy to know that you found Raeanna and Tony so helpful. We appreciate you choosing us for your home improvement needs and look forward to assisting you again in the future. TW

5つ星のうち5の評価

Great customer service !

Ordered several items early this morning for click and collect at local store . I got a call from Paul, at the St Albans store to say that I hadn’t ordered a battery for the item but if I cancelled and reordered there was a deal that included the battery, gave me the item number and I made the change . Really appreciated the thought and call to make sure I bought a device I could use . Great customer service

2025年4月19日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hey Elizabeth, thank you so much for your amazing review, and I'm delighted that Paul was able to help you with your order in our St Albans store! - Dylan

5つ星のうち5の評価

I have ordered a new kitchen and the…

I have ordered a new kitchen and the design and helpfulness was exceptional.
Raeanna ( Design Consultant) was friendly and very polite and professional.
I look forward to seeing the finished result. Highly recommend Wickes

2025年4月18日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hey Gary, thank you for your five-star review, and I'm glad you enjoyed the service from Reanna throughout your kitchen design experience, enjoy your new space! - Dylan

5つ星のうち5の評価

Azhar Fajurdeen at Wickes was great!

Azhar created a lovely bathroom design for us and was very kind and patient with all of our many requests. He made the process very easy and helped us meet our budget.

2025年4月14日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Thank you for your kind words! We are delighted to hear about your positive experience with Azhar. We appreciate you taking the time to share your feedback and are glad you found the design process helpful.
-AF

5つ星のうち5の評価

Needed help understanding my own…

Needed help understanding my own measurements for doors and flooring, the guy named Steve in St Albans store was absolutely a god send ☺️ explaining my measurements in mm 🥺😳 honestly above expected customer service shown by this lovely guy a credit to Wickes
Please pass on my eternal gratitude for his diligence and dedication to his work thank you

2025年4月15日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hey Donna, thank you for your five-star review, and I'm glad you enjoyed the service from Steve in our St Albans store. - Dylan

5つ星のうち5の評価

Jamie was really helpful

Jamie was really helpful, friendly and knowledge when I went into Wickes to have some paint mixed. The store was well laid out, organised and clean.

2025年4月2日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jamie in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Nice and helpful staff

David was super helpful and nice!
Definitely recommend

2025年4月5日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

We're so glad to hear you had a positive experience! We appreciate your kind words about David. We strive to provide excellent customer service and we're thrilled you found it here.
-AF

5つ星のうち5の評価

Connor who works in St Albans very…

Connor who works in St Albans very helpful even when I had problems made everything better quickly and effectively

2025年3月28日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that Connor went above and beyond to assist you. We're glad they were able to resolve your issues quickly and effectively. - AF

5つ星のうち1の評価

Wasting time to have kitchen design…

Wasting time to have kitchen design consultation. Discussed all stuff and sent all information to the designer, who just said yes and would submitted proposal on the next day. Pretending to provide good service and disappear! I can't imagine what would happen if I were to place an order...

2025年3月26日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hi Angus, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

5つ星のうち5の評価

Plumbing Emergency

We had an emergency at work and I needed to buy some plumbing essentials. I was served by a very friendly guy who gave me some good advice. I had an idea of what I needed to do but he gave me his advice as well, and I was able to get the job done, which saved an emergency call out. Thanks Wickes!

2025年3月6日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hey Derwent, thanks for your five-star review, and I'm glad that our St Albans store was able to help you out! - Dylan

5つ星のうち5の評価

Well done Hatfield Road

Popped into my Hatfield Road store on the way home from work to grab a few essentials for DIY work that I had to complete over the weekend, and was very happy that everything I needed was in stock. It can be quite frustrating to find empty shelves but this shop was clearly well managed. The staff that helped me were pleasant and I will definitely be using this store again. My local store needs to up its game!

2025年3月14日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hey Duncan, thanks for your five-star review, and I'm glad you enjoyed the service in our St Albans store! - Dylan

5つ星のうち5の評価

New loyal customer

Dropped into the St Albans store as I needed some help to complete some sanitary ducting work around my downstairs toilet area. Your staff member (originally thought he was part of the cleaning team, but discovered soon after he was one of the management team) gave me some excellent advice on the use of lubricant spray versus gel to complete the job. His knowledge on the subject was second to none and saved me ££ and a lot of wasted time. You’ve just earned a shed load of brownie points and a new loyal customer!

2025年2月14日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hi Ian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

5つ星のうち5の評価

Exceptional service

Exceptional service - highly recommend staff and store

2025年3月15日
自発的なレビュー
Wickes - St Albans ロゴ

Wickes - St Albans からの回答

Hi Caroline We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

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