Dipak is really professional. We received outstanding customer service from this gentleman. He was friendly, patient and helpful, taking the time to answer our questions and make sure we were happy. H... もっと見る
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レビュアーのコメントを見てみましょう
Deepak the design consultant has been extremely helpful and knowledgeable from the first appointment. Given support/advice with regards our new bathroom. Very patient with me over my choices and nothi... もっと見る
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"I had a wonderful experience working with Deepak on our kitchen design! He was extremely polite, helpful, and highly experienced. His ideas were fantastic and made a huge difference in helping us... もっと見る
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Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... もっと見る
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企業情報
Wickes - Stirchley について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, 英国
- +441214598908
4.8
優良
261件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great people, great service …
First visit to Wickes Stirchley to get paint mixed. Staff were helpful and upbeat. Was quickly served by Joe - who took great care but also handled the process efficiently. I enjoyed a little chat as I waited. Great, friendly service.
2025年5月12日
自発的なレビュー
Wickes - Stirchley からの回答
Hey Ros, thanks for your positive feedback, and I'm glad you enjoyed the service from Joe in our Stirchley store! - Dylan
JOE is a new face I am seeing now at wickes Stirchley very good boy and ready to help … thank you JOE keep doing good work Blessings upon you.
JOE is a new face I am seeing now at wickes Stirchley very good boy and ready to help … thank you JOE keep doing good work Blessings upon you
2025年5月14日
自発的なレビュー
Wickes - Stirchley からの回答
We are so glad to hear that you had such a positive experience with Joe! We appreciate your kind words and will share your feedback with him. We strive to provide excellent customer service and are happy to know that Joe was able to assist you.
-AF
Good access to trolleys for loading
Good access to trolleys for loading, and good check out staff, thanks to the new guy Joe at the Stirchley store. Speedy friendly checkout scanning and service
2025年5月12日
自発的なレビュー
Wickes - Stirchley からの回答
Thank you for your kind review! We're delighted to hear you had a positive experience at our Stirchley store. We appreciate your feedback and are glad you found the checkout process quick and friendly.
-AF
Kash was exceptionally helpful cheerful…
Kash was exceptionally helpful cheerful and friendly. A credit to Wickes
2025年5月12日
自発的なレビュー
Wickes - Stirchley からの回答
Hi Allen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kash in our store and that they provided you with useful advice. -AH
Great young bloke friendly & helpful…
Great young bloke friendly & helpful Joe (new)
2025年5月11日
自発的なレビュー
Wickes - Stirchley からの回答
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Joe in our store and that they provided you with useful advice. -AH
Went to the store today to inquire…
Went to the store today to inquire about some bathroom paint the 2 lovely ladies at the checkout was so friendly and helpful will definately be coming back
2025年5月7日
自発的なレビュー
Wickes - Stirchley からの回答
Hi Tracey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
When you've got a Neil you have no worries
I went to Wickes today to buy 30 bags of top soil all mentally prepared for some heavy lifting and got greeted by a wonderfully friendly staff who made sure I didn't have to lift a single finger in the end. A heroic and very sunshiny man called Neil went and fetched all bags for me and heaved them in my little car whilst being very attentive about weight distribution so I wouldn't end up doing a wheelie on the way home. Excellent service! Couldn't be happier!
2025年5月5日
自発的なレビュー
Wickes - Stirchley からの回答
Hi Amanda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Neil in our store and that they provided you with useful advice. -AH
Thankyou Neil!
Writing this review on behalf of my mum. She visited the Wickes Stirchley Store this morning. She was unsure about some of the items she needed but was given a lot of support by a colleague called Neil. He was exceptionally helpful and as my mum is a disabled customer he went above and beyond to help her and make sure that she was supported by taking the items to the car. It was exceptionally helpful and kind, not something she experiences in a lot of other shops so she was extremely happy with the service.
2025年5月2日
自発的なレビュー
Wickes - Stirchley からの回答
Thank you for your kind words about our Stirchley store and Neil. We are thrilled to hear that your mother had such a positive experience. It's wonderful to know that Neil went above and beyond to help her and ensure she received the support she needed. We strive to provide exceptional customer service and are delighted that our team is making a difference. TW
Super helpful
Couldn't find what I was looking for so asked for help. Sorted out immediately with a smile, fabulous thanks.
2025年4月28日
自発的なレビュー
Wickes - Stirchley からの回答
We're so glad to hear that you received helpful and friendly service. It's always our goal to ensure our customers have a positive experience.
-AF
Do not honour warranty
I'm very sad to have given this review as I've had 3 projects with Wickes
My kitchen doors are bubbling at bottom and I have got guarantee left.
After a rude representative and a very cold reply by Adam I would never go to Wickes again.
I was told today by Adam that the kitchen has been discontinued and they can not replace the door. Which is a clear lie and they are selling the bespoke sofia graphite range online
I spoke to rosy today in customer services and she sed he has got it wrong and go in to store for the door.
They clearly do not want to help and made an excuse to brush me off. I can't even get the graphite colour door from anywhere.
I would not waste my money and shop with wickes anymore. All the horror stories are true I'm afraid and do not waste your time or money with them
I will update this review if they do care to help or sort this mess out
Do not waste your money stay away
They have replied but no message has been sent on trust pilot. I have sent another email and will update accordingly.
N keyani
2025年4月21日
自発的なレビュー
Wickes - Stirchley からの回答
We understand your disappointment and frustration with the recent experience you've had. It's disheartening to hear about the issues with your kitchen doors and the lack of support you've received. We value your feedback and are committed to providing excellent customer service. We'd like to learn more about your experience so we can address your concerns and improve our processes. We've sent a private message on Trustpilot requesting more information so we can investigate this further-GS
Excellent service
Friendly professional staff very helpful. Got everything I needed in store. The two ladies on the till and the young lad was very helpful. Would definitely recommend the stirchley branch.Time 18.47 / 8/4/2025.
2025年4月8日
自発的なレビュー
Wickes - Stirchley からの回答
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
5 star customer service by Shelley
Went in today to look at kitchens as we have a home appt this week. A lovely lady Shelley helped us so much in answering all our questions and even gave us ideas and answered questions we didnt even have yet. Left the store today feeling less stressed about our kitchen reno and now looking forward to it.
Thanks Shelley!
2025年3月24日
自発的なレビュー
Wickes - Stirchley からの回答
Thank you for taking the time to leave your feedback. We are thrilled to hear about your positive experience and how helpful our team member was in answering your questions and providing valuable insights. We appreciate your kind words and wish you the best with your kitchen renovation. - SW
Great Customer Service from Neil
I received fantastic customer service from Neil at Wickes Stirchley. He was so kind, knowledgable and helpful. He gave me useful tips and suggestions about the MDF board I was purchasing and how I can safely cut them.
Neil was a pleasure to speak with and is a credit to the Wickes team!
2025年3月17日
自発的なレビュー
Wickes - Stirchley からの回答
Hey Isabella, thanks for your five-star review, and I'm glad you enjoyed the service from Neil in our Stirchley store! - Dylan
Wickes - Stirchley からの回答
Hi Victoria, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Becky was really helpful
Becky was really helpful in helping me find what I needed whilst also helping someone else!!
2025年3月13日
自発的なレビュー
Wickes - Stirchley からの回答
Hi Katie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Becky in our store and that they provided you with useful advice. -AH
Allce she is a brilliant staff to help…
Allce she is a brilliant staff to help me to make payments smoothly. Thanks
2025年2月28日
自発的なレビュー
Wickes - Stirchley からの回答
Hi Ren, Thank you for your kind words! We are so glad to hear that you had a positive experience and that you found Alice. We appreciate your feedback. - SW
This is my number 1 go to store
This is my number 1 go to store, great team of staff, always receive a great service. Really good event yesterday, would love to see more in the near future.
2025年3月10日
自発的なレビュー
Wickes - Stirchley からの回答
Hi Daniel, Thank you for your kind words! We're thrilled to hear you had a positive experience and enjoyed our recent event. We appreciate your feedback and will consider your suggestion for future events. - SF
An amazing trade event at wickes…
An amazing trade event at wickes stirchley yesterday, some really good trade representatives and to top it off fix radio were there. some great freebies, loved the 15% off and the cakes were totally amazing. massive shout out to Shelly, Natalie and all the team at wickes for a great event.
2025年3月10日
自発的なレビュー
Wickes - Stirchley からの回答
Hi Darryl, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shelly in our store and that they provided you with useful advice. -AH
Took marking event day
Attended the took marking event today, CT1 gave great demos and examples, select DNA had great products and knowledge, Fix Radio were very engaging, funny and friendly and my only negative point was On The Tools, there was no acknowledgment to the customers and just spoke amongst themselves but overall, it was a great event, would love to see more!
2025年3月10日
自発的なレビュー
Wickes - Stirchley からの回答
Hi Tyler, Thank you for taking the time to leave your review. We're delighted to learn about your experience at the took marking event. We do greatly appreciate this feedback and hope to see you again at our next event. - FB
Wickes - Stirchley からの回答
Hi Luke, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
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