When it came to refurbishing our utility room, we didn't know where to turn. We chose Wickes, and they were able to take of everything. Marie Gwillam listened carefully to our ideas and was able to of... もっと見る
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When it came to refurbishing our utility room, we didn't know where to turn. We chose Wickes, and they were able to take of everything. Marie Gwillam listened carefully to our ideas and was able to of... もっと見る
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Upon my recent visits to Wickes’reatively new store at Torquay ,I have had the pleasure of being served mainly by Cashier Mr Jack Parker. Jack is a young man who is most professional,friendly and... もっと見る
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No hard sale ,left to browse then we asked Lorraine for help , Looked all over the net because we chose a discontinued colour we thought, she took our plan and got and altered to fit . The whole pr... もっと見る
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Still no response after i sent a response to your questions concerning the failure of Wickes It has been frustrating to say the least.. Where is your response to my complaint? Where’s the phone ca... もっと見る
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当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Orchard Way, Torquay, Torquay, TQ2 7FA, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Me and the wife highly recommend this store in Torquay the staff are second to none and very helpful

Wickes - Torquay からの回答
Recent purchase Great experience and very reasonable Delivery charge and Tony was very helpful

Wickes - Torquay からの回答
Omg, what a difference. I’d been to a few builders merchants trying to source and price the materials I needed to complete my project.
I walked in to Wicks Torquay and was immediately greeted with the warmest of smiles. The Lady behind the desk not only knew her stuff but had my best interests in hand. Connie was by far the best customer focused assistant I’d had the pleasure to meet. I couldn’t have my ideal chosen delivery date but after adjusting how we bought my order, my complete order is being delivered on my requested day. She went above and beyond for me, the customer and I truly hope “Wicks” know how good an employee they have there.
Thank you so much Connie.

Wickes - Torquay からの回答
Great service, helpful staff, great offers in-store. The store has a straight forward layout making it easier to shop.

Wickes - Torquay からの回答
Lorraine from Torquay Wickes was fantastic, she helped us design our beautiful kitchen and we are so pleased with the results. Thank you Lorraine ❤️

Wickes - Torquay からの回答
Lorraine from Torquay has been brilliant even coming in on her day off to help us finalise our new kitchen 😁 She has been really helpful and I would highly recommend the Wickes bespoke kitchen service.

Wickes - Torquay からの回答
We visited Wickes in Torquay for the first time, although it's our nearest large DIY outlet. We were very impressed by the help provided by staff - especially Tony - who went out of his way to assist with our queries. We ended up buying more than planned, but we were happy to do so as the prices were excellent as was the service. 👍

Wickes - Torquay からの回答
We have purchased many and item from your Torquay branch of Wickes. The store is always clean well stocked and very easy to navigate around. Prices are always good value with many a good deal regularly which other DIY stores do not give. Your staff are always very helpful when finding items. The lady at the checkout is especially helpful and always very cheerful, and friendly. Good experience al round.

Wickes - Torquay からの回答
Lorraine is absolutely brilliant, such a professional, friendly and knowledgeable person. The exact designer you would want handing a really important space, she flawlessly knew the tiny details of products and brands, her way around the showroom to every draw example and her enthusiasm was brilliant. Thank you Lorraine!!

Wickes - Torquay からの回答
I have purchased a few bathrooms from wickes and found them to be of great quality. Marie is friendly, incredibly efficient and a Awesome person. Thank you!

Wickes - Torquay からの回答
Lorraine our design consultant was excellent and her design was Spot On!!!!!!
Very Pleased.

Wickes - Torquay からの回答
This is the second time we have been helped by Marie Gwillam. She is a credit to the store. Knowledgable, professional, courteous, friendly and proficient

Wickes - Torquay からの回答
We have had a kitchen (including flooring) installed by Wickes and are very pleased with the service and result of the project.
Firstly Lorraine (the design consultant) visited and listened to our wishes, producing a lovely design. She was open to changes to the plan that we suggested, and did her best to ensure that we were happy with the design and the price.
Then Jason (the kitchen installer) and his team also visited prior to the install and prepared the kitchen in advance. The actual installation was done very well with minimal mess and disruption. Jason and his team were also open to minor tweaks that we requested during the process.
In addition, we were in touch with Wickes's Customer Experience team who provided a helpful backup, for example when the delivery date had to be rescheduled to the next day.
All together top marks all round, we are very proud of our new kitchen. Thank you.

Wickes - Torquay からの回答
Purchased a Dulux "matt" paint. Definitely not matt more like satin. Returned another tin of "silk" and the assistant was totally unresponsive, like UH!

Wickes - Torquay からの回答
We booked a 3 hour appointment with Marie to design our new kitchen incorporating a media unit to match.
We found her extremely knowledgeable and helpful in the design also very friendly and helped us to achieve our goal. This was reassuring and gave us the confidence to buy our new kitchen from Wickes.
Many thanks again Marie
Mark and Susie Langdon

Wickes - Torquay からの回答
Our first visit to the store - spoke with 2 members of staff - both helpful- especially Mary who helped us open a trade pro account

Wickes - Torquay からの回答
Went to look at solar panels and needed further information we were in two minds as to benefits, we were helped by a delightful young man called Russell who was really helpful, we went home called the number he gave us and have just had the installation a credit to the company

Wickes - Torquay からの回答
The local design and installation team were helpful and thorough, spending the amount of time we needed to make a decision without feeling pressured and the three different installation teams we had to deal with three differnt jobs were all pleasant, helpful and excellent workman, even down to cleaning up after themselves wich really impressed us. Could not recommend them highly enough and would use them again.

Wickes - Torquay からの回答
Booked an appointment with Marie after a failed design from Homebase. Marie identified our needs and had already started planning our kitchen before we had got there. The design was great, and looked awesome. I was unsure of a few things and measurements so Marie came out and measured my room to double check everything. The paperwork provided explained everything including layouts part codes.
As I’m fitting the kitchen myself, I had questions, 100’s of them. Every question was answered, promptly and professionally. Nothing was too much trouble for Marie, she went above and beyond our expectations and is a real credit to the Torquay branch. It’s not often that you find employees in customer service jobs that come across like they truly care about your needs. I’m not talking about a 10+ grand kitchen here, it’s a simple modest design. The price was very competitive and the quality of the units look as good as I’ve found. Obviously not been delivered or fitted yet but I’m confident it will all be great.
Marie should be up for an award for the work she put in for my kitchen and putting up with me for a kitchen.

Wickes - Torquay からの回答
Very good service and happy to help may was excellent

Wickes - Torquay からの回答
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