I would like to know why this company advertise Billie as a payment option. I've been using it for a while and it's great as I'm trade and we use Wickes a lot . So why does Billie now only allo... もっと見る
企業が回答しました
Longfield Road, Unit 1, Longfield Trade Park, Tunbridge Wells Kent, TN2 3UG, GB
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I would like to know why this company advertise Billie as a payment option. I've been using it for a while and it's great as I'm trade and we use Wickes a lot . So why does Billie now only allo... もっと見る
企業が回答しました
I went for a kitchen and bathroom planning meeting. I was made to feel very welcome, offered tea or coffee. The whole process of choosing the units and appliances was carefully explained. Exa... もっと見る
企業が回答しました
Faultless! Now I was one of those customers who had visited ALL the kitchen showrooms in our town.id decided that I was going to shop around so wanted units only. I’d nitpicked at tiny details and ev... もっと見る
企業が回答しました
Duty Manager Steve provided top notch service yesterday when I visited Wickes Tunbridge Wells. I'd recently bought a Bosch mower which had annoyingly stopped working. With plenty of empathy (and no... もっと見る
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Longfield Road, Unit 1, Longfield Trade Park, Tunbridge Wells, Kent, TN2 3UG, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super helpful and friendly staff. Especially a young lady named Tasha.
She was very pleasant, happy to help, and helped me find what I was looking for in a flash.

Wickes - Tunbridge Wells からの回答
I went to buy some paint samples and was assisted by Gracie. Knowledgable and helpful, she got the the paint mixed that I wanted and seemed interested in the project I am doing. Really good customer service.

Wickes - Tunbridge Wells からの回答
I couldn't find the trims, a helpful store member called Tasha spotted I was struggling and walked me to them! Thank you.

Wickes - Tunbridge Wells からの回答
Everybody is always so helpful in the Tunbridge Wells Store, and staff know where everything is. The store is clearly set out. Always service with a smile on the checkouts, today from Tasha :-)

Wickes - Tunbridge Wells からの回答
Tasha was extremely helpful answering my questions and pointing me in the right direction

Wickes - Tunbridge Wells からの回答
Always a good experience with this store, Tasha was very polite and helpful.

Wickes - Tunbridge Wells からの回答
I go to wickes daily and the girls are very helpful very professional and polite Tasha,Chelsea ,Lacey,and Lucy give 100% great workers.

Wickes - Tunbridge Wells からの回答
I am doing some plumbing at home in my garage and wasn’t too sure what fittings to use and Tasha very kindly showed me speedfit fittings and explained why they might be best for me, would highly for anyone looking at doing some plumbing for themselves

Wickes - Tunbridge Wells からの回答
I go into wickes for most of my materials for work and I always find that Chelsea & Tasha are always happy to help, always have a smile on their face and always make me feel welcome. They are both a credit to the company

Wickes - Tunbridge Wells からの回答
I’m in Wickes Tunbridge wells nearly every day. Chelsea, Lacey and Tasha always make me smile and make my day! Cheers girls for the friendly face at the till.

Wickes - Tunbridge Wells からの回答
Great costumer service from Tasha in Tunbridge Wells branch and fair prices

Wickes - Tunbridge Wells からの回答
Liam and tasha it the Tunbridge store really went out of there way to help me out getting stock out of the rack while I waited

Wickes - Tunbridge Wells からの回答

Wickes - Tunbridge Wells からの回答
This paint is truly terrible. Both emulsion and interior wood. Even if you stir it well for several minutes the coverage is so patchy you have to apply twice as many coats as eg dulux and still looks terrible. Wasted so much time i cant understand how they can sell this stuff

Wickes - Tunbridge Wells からの回答
Steve, Lacey & Chelsea are such a credit to your business. They really look after their customers. I had a problem unresolved from another member of staff but they reassured me and got back to me as soon as they could.
I understand there are a lot of things to consider in the running of your business but I’m sure you will agree that customer service is one of the most important. Great customer service will almost always lead to more business in the future. The 3 members of your team I mentioned are testament to that and I sincerely hope they are looked after.
Well done Wickes for having the right people in the right place on this occasion.

Wickes - Tunbridge Wells からの回答
I went to Wickes Tunbridge Wells (Longfield Road) this morning. Only my second visit as there is one a little closer. I was researching paint colours last week. Wanted to use Crown paint and needed a colour chart. None on display, but as I was leaving I was called back. One of the ladies had gone to the trouble of searching and found some. I was quite grateful. Went again today to buy. Needed some info on what grades available in the colour chosen, other paint and size of "tins". Young lady on the till called another and she explained the coding systems, checked availability of different grades and helped with selection. I also had a colour mixed. This young woman loaded my trolley, opened a till for me to pay and offered to load my car, which I accepted. I am disabled but not obviously so. I was very impressed by all three members of staff and would like to say thank you for your help. It was not a one off as they were very helpful and courteous for both visits. I'll certainly be back.

Wickes - Tunbridge Wells からの回答
Very good service from Tasha and her colleagues

Wickes - Tunbridge Wells からの回答
As ever this store is one of the best, they are generally very competitive and staff are very approachable. Tonight I found what I wanted but was unfortunately damaged, spoke to Tasha who spoke to manager who gave Green light to discount the item. Win Win they moved damaged stock I bagged myself a deal.
Other items I purchased were competitive with other DIY store but the benefit of the 10% discount card always makes the trip here worthwhile.

Wickes - Tunbridge Wells からの回答
Wickes did a bathroom (simple in our view) for us a year ago in May. To date we are still dealing with issues of poor design and very poor installation. I have spent the past year dealing with these problems. Whilst Wickes Customer Service acknowledges there are errors both with the design and install, it has been left to me to rectify and to find my own tradesmen to make repairs, with a promise from Wickes that they will reimburse. I am not sure I believe this and it is a headache to find people to help repair all of the problems (some cannot be repaired without ripping out the whole bathroom).
I’m sorry to say but I absolutely do not recommend and I would avoid.

Wickes - Tunbridge Wells からの回答
Very good service and staff special Tasha
Thanks

Wickes - Tunbridge Wells からの回答
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