My friend and I were served by Patryk today. His level of customer care and support was exceptional. He was extremely helpful,patient, polite, courtious and knowledgeable. He took time to help us sour... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quite possibly our worst nightmare. The incompetence is beyond belief. Original order 25/01/25. Original installation date 17/03/25. Goods began being delivered on 13/03/25. Installation delayed until... もっと見る
企業が回答しました
Customer service was very good. We bought a kitchen today at Wickes, Wrexham. We met the design consultant Sian Williams a few times. The first time at home to measure up and chat what we wanted. Th... もっと見る
企業が回答しました
Sian was amazing and made the whole process nice and easy . Our kitchen fitter Ben was also fab. We are so pleased with the end result. Highly recommend . Thanks again .
企業が回答しました
企業情報
Wickes - Wrexham について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Holt Road, Wrexham, Gwynedd, LL13 8NG, 英国
- +441978314538
4.5
優良
71件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A very positive experience choosing our kitchen.…
We’ve just ordered a new kitchen from Wickes, Wrexham branch. Beth Whitehand, our design consultant, was brilliant. She was very patient and helpful, suggesting and advising us on colours of cupboard doors, worktops and makes of appliances. We had a really positive experience choosing our new kitchen.
Thank you very much, Beth.
2025年1月28日
自発的なレビュー
Wickes - Wrexham からの回答
Hey Tony, thanks for your positive feedback, and I'm glad that you enjoyed the service from Beth in our Wrexham store throughout your kitchen design enjoy your new space! - Dylan
Hayley is so helpful and knows exactly…
Hayley is so helpful and knows exactly what you want and how it can be achieved.
2025年1月24日
自発的なレビュー
Wickes - Wrexham からの回答
Hi Gillian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Hayley in our store and that they provided you with useful advice. -AH
Beth Whitehand - Kitchen Professional!! Top marks
Me and my other half sorted out a kitchen through Beth Whitehand (design consultant) in the Wrexham branch recently. She was ace and could not be any more helpful with designing and arranging our kitchen design. Highly recommended and if Wickes is reading this, give this lady a raise!!
2025年1月12日
自発的なレビュー
Wickes - Wrexham からの回答
Hi Adam, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Beth and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Wasted Trip
Phoned in advance to check they had the part I needed , when I arrived instore they had none in stock. Wasted trip.
2024年9月14日
自発的なレビュー
Wickes - Wrexham からの回答
Hi Keiran,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
Order placed with ease
Hayley was very helpful with our order and made it easy to choose the best items for our bathroom.
2024年9月19日
自発的なレビュー
Wickes - Wrexham からの回答
Hi, Simon. Thank you for taking the time to share your review with us. I'm glad to see that, Hayley, was able to help you choose the best items for your bathroom. Thank you again for your valuable feedback. - Scott H
Helpful and knowledgeable young man…
Helpful and knowledgeable young man helped me find what I was looking for straight away! Friendly young lady on the checkout too.. Great customer service
2024年9月15日
自発的なレビュー
Wickes - Wrexham からの回答
Hi Rachel, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with our members of staff and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Ordered new kitchen
Ordered new kitchen, and it was easy to make a design and get organised for fitting.
2024年8月17日
自発的なレビュー
Wickes - Wrexham からの回答
Hi Darrin, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about how easy it was to organize your kitchen design and installation. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Kind & informative
Tom Padmore (designer) has supported us from the go, with his understanding and kind approach we are content with the service. Thanks Tom 🤩
2024年7月9日
自発的なレビュー
Wickes - Wrexham からの回答
Hi There, thanks for taking the time to share this feedback. RD
Design team brill
Great service. Hayley the designer was brilliant with us. Made what could have been a difficult process easy. Thorough and professional. Recommend!
2024年7月11日
自発的なレビュー
Wickes - Wrexham からの回答
Hi Catherine, thanks for taking the time to share this feedback, we are pleased to hear that Hayley has been brilliant and made things easy, we appreciate you taking the time to let us know. RD
Myself and my partner had a great…
Myself and my partner had a great experience with Hayley at Wrexham Wickes. The process was easy and simple and Hayley listened to all our wants and needs and completed everything to such a high standard. Would fully recommend going through the design team for a personalised experience.
Thank you Hayley
Kind regards
Cara & Rhys
2024年7月10日
自発的なレビュー
Wickes - Wrexham からの回答
Hi Cara & Rhys, thanks for taking the time to share this feedback, we are pleased to hear that Hayley listened to your needs and everything done to a high standard, we appreciate you taking the time to let us know. RD
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。