I have recently bought a second hand car which needed a part fixed on the exhaust, I took it to Wilco on Dereham Road in Norwich today and they were very helpful. They went out to get the part that wa... もっと見る
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staff excellent mike and in particular Lee at Aylsham rd from a broken key repaired and reprogrammed to battery test & recharge whiCh included going in when it was his day off, travelling to my c... もっと見る
No Response From Contact Form , Email ,And no answer on two different telephone numbers ! what a surprise. Very dissatified , needed order , paid, and just left swinging. Avoid these jokers at all cos... もっと見る
I have used Wilco on several occasions and cannot praise them highly enough The staff work so hard and are always so polite, courteous and extremely helpful. I always feel they give me the best servi... もっと見る
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企業情報
当該企業による記述
Wilco Direct is the online home of Wilco Motor Spares, a local family-run company with 60 years experience serving motorists. Use our click and reserve service to secure your items quickly and easily for collection at your local branch. We have 21 local branches across the east of England and unbeatable knowledge of car parts and accessories. We offer a huge range of car parts, accessories & services for the motorist & cyclist. Let us help you in store with the set-up and installation of dashboard cameras & sat-navs, bulb replacements, the fitting of roof bars & boxes, paint mixing, numberplates and more! If you are into pedal power, many of our stores stock a range of bikes and cycling accessories for all the family.
連絡先
Unit D1-D3 Pinetrees Ind Est, NR7 9BB, Norwich, 英国
- 0333 313 0100
- sales@wilcodirect.co.uk
- www.wilcodirect.co.uk
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Great customer service
I have recently bought a second hand car which needed a part fixed on the exhaust, I took it to Wilco on Dereham Road in Norwich today and they were very helpful. They went out to get the part that was needed and fixed it whilst I waited. Very happy with the service, definitely recommend!
No Response From Contact Form
No Response From Contact Form , Email ,And no answer on two different telephone numbers ! what a surprise. Very dissatified , needed order , paid, and just left swinging. Avoid these jokers at all cost.
Can’t fault these guys.
Can’t fault these guys.
Never came across a garage that is so efficient as well as giving excellent customer service!

Wilco Motor Spares & Wilco Direct からの回答
I have used Wilco on several occasions…
I have used Wilco on several occasions and cannot praise them highly enough The staff work so hard and are always so polite, courteous and extremely helpful. I always feel they give me the best service and feel I can’t totally trust them.

Wilco Motor Spares & Wilco Direct からの回答

Wilco Motor Spares & Wilco Direct からの回答
DO NOT USE THIS PLACE!
DO NOT USE THIS PLACE!
My 90 year old mother was told she had to wait 2 hours for someone to test the battery which she had bought from them last year!
Absolutely disgusting. Just avoid it.
Recently put in a review regarding…
Recently put in a review regarding terrible service at Great Yarmouth store while trying to buy oil. Tried Lowestoft branch for some license plates. Wanted to purchase 3D plates only to be told they are illegal. According to the DVLA website they are LEGAL. I don't know where this company train their staff but they are all a bunch of idiots.

Wilco Motor Spares & Wilco Direct からの回答
Abysmal customer service today…
Abysmal customer service today Lowestoft Wilco
Direct. Empty shop when I
Found someone eventually asked about fitting front light bulb to Corsa , from re-action and comments “not cutting my hands “ no suprise he looked and said can’t do , you need garage to remove air filter ??? When to Cavopart great service young guy looked tightened what was a LOOSE BULB 💡 was back on road no charge ! How Wilco stay in business with this attitude and blatant dis- interest amazes me … won’t be back
Help when you need it and you can speak to them on the phone.
I required 3 new wiper blades for my car.
I went to Wilco Motor Spares Bury St Edmunds, they not only had them all in stock, they fitted them while I waited.
The staff couldn’t have been more friendly or helpful, especially Jake, who fitted them.
The Price was also excellent. I highly recommend them.
Advice and service
Just wanted to send my thanks to everyone at Wisbech branch.. top class service everytime I’ve needed any bits and bobs for my vehicle ..
Being an imported vehicle getting help finding suitable parts isn’t easy however I have to say that was the case until I visited the Wisbech team , completely different everyone I’ve dealt with has been friendly and so helpful ( it’s a pleasure doing business )
It’s difficult to pick an individual however have to say everytime I’ve been helped by Matt he’s been brilliant , friendly , knowledgable and the best bit helpful, so
Thank you everyone however big thanks to Matt ..
Ladies what’s really nice here is you can seek help without the typical ( being spoken at .. rather than spoken too… ladies you’ll know what I mean ! )
Great value and service
I found the products I was looking for cheapest at Wilco, ordered with free delivery Thursday and to my surprise received on Saturday.
Will definitely be using Wilco again, thanks team.

Wilco Motor Spares & Wilco Direct からの回答
Disgusting company
I was after a waterwasher top ,I put my reg in and it give me the one i needed, it came and it was nearly double the size i needed. I emailed them to tell them but after a week still not heard from them. Stay away from these as they take your money and run.

Wilco Motor Spares & Wilco Direct からの回答
Just spoke to Matt (Not Will)
Just spoke to Matt (Not Will - sorry Will), who gave me great advice regarding my cam belt (Which turned out to be a cam chain). First class help and much appreciated. Thanks!
Perfect results.
Aiden was extremely helpful and very…
Aiden was extremely helpful and very knowledgeable.
Later I had to return to the store because I was unable to fit the replacement wiper blade, he came out to the car, fitted it within seconds. Excellent customer service, will definitely use again.
Not very impresed with the packaging
Not very impresed with the packaging ! Ordered two cans of Waxoyl , one can had lid bent the other cans lid was in three pieces with the nozzle and extension tube missing ! Probably fallen out of the packaging as not completly sealed at bot ends ! 🙄 Just a thought but maybe a bit more care on the packaging and a different delivery company might help 🤔
Sent an email to their Norwich office…
Sent an email to their Norwich office in July and they did not have the courtesy to reply. POOR.
Excellent, don't look anywhere else
I would definitely recommend this Company if you're thinking of getting a tyre for your vehicle. I input my registration number and Matt Tugwell immediately came back with the tyre I needed. I ordered it there and then, it arrived the next day along a goodie bag of essential items. To say I was impressed was an understatement
Great Experience
I had to buy some wiper blades and had no clue what I was doing! I went to Wilco, Bury St Edmunds and they were fantastic. The two chaps behind the counter were friendly and helpful and then the younger one came out and fitted them for me. Can’t recommend them highly enough!
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