This trunk is so “me’! It’s a very handsome, regal piece which has much more room than I envisioned. The quality is also high with attention to detail; the rubber feet are a great touch. I won’t deny... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recieved a double axis winder with storage as an anniversary gift from my wife two years ago. It is beautiful and well built. The reason for my two star review is that both cushion sizes were two bi... もっと見る
企業が回答しました
We ordered this as a gift but it needed to be shipped overseas. Your service was efficient, helpful and caring. We truly appreciated your time and attention to detail. Thank you.
企業が回答しました
The watch case exceeded my expectations. It’s a work of art and I enjoy looking at my collection and overall presentation. Shipping was almost instantaneous. I highly recommend to anyone who values th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Founded in 1834, WOLF is a five-generation family business specialising in luxury watch winders, watch and jewellery boxes, travel cases, accessories and high-end security safes. Handcrafted from quality materials using sustainable methods, every WOLF product is made to last a lifetime or longer. We offer innovation, craftsmanship, and ultimate protection for your most cherished items.
連絡先
WOLF
ネガティブなレビューの 96%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Understated elegance
This trunk is so “me’! It’s a very handsome, regal piece which has much more room than I envisioned. The quality is also high with attention to detail; the rubber feet are a great touch. I won’t deny that Wolf’s good name put me on to the line of jewelry boxes. I have zero regrets with my purchase and may even secure another piece from this line in time.
Overseas gift
We ordered this as a gift but it needed to be shipped overseas. Your service was efficient, helpful and caring. We truly appreciated your time and attention to detail. Thank you.

WOLF からの回答
I was blown away!
The watch case exceeded my expectations. It’s a work of art and I enjoy looking at my collection and overall presentation. Shipping was almost instantaneous. I highly recommend to anyone who values their investment and wants the best way to ensure proper display.

WOLF からの回答
2 years of frustration
I recieved a double axis winder with storage as an anniversary gift from my wife two years ago. It is beautiful and well built. The reason for my two star review is that both cushion sizes were two big for my watch. The medium cushion supplied slightly stretch my jubilee band on my Rolex. Customer service did provide a smaller cushion for me but it is way too small. I would think for a manufacturer as detail oriented as the one producing this beautiful winder (with a $1,750 price tag), that their would be a little more attention provided to how well a watch fits within the winder. I've used cardboard and rubber bands, it works sometimes but I am very frustrated. I know I'm not unique to this. I found several other customers with the same issues that have gone as far as to pull stuffing from a cushion and resew.

WOLF からの回答
Excellent service
Excellent service - good but not great product.
The cuffs were not suitable for my slim wrists. (155 mm). So my watches did not fit. But wolf sent me some new small cuffs in black that fitted better. They did not charge me for that, which was very nice.
So 10/10 for service. The product 7/10. Compared to other winders you cannot adjust the winding speed which is a little disappointing considering the high price.

WOLF からの回答
I recently purchased a replacement…
I recently purchased a replacement watch cuff from WOLF, and I couldn’t be more impressed. The craftsmanship is outstanding — you can immediately tell this is a premium product made with attention to detail and quality materials. It not only protects my watch perfectly but also looks elegant and refined.
What really stood out, though, was the customer service. The entire experience, from ordering to delivery, was smooth and professional. Any questions I had were handled quickly and courteously, which is rare these days. Laura Macias who was my customer service contact was outstanding.
If you’re looking for high-quality watch accessories backed by excellent customer support, I highly recommend WOLF. I’ll definitely be a returning customer.

WOLF からの回答
The response was quick and solved my…
The response was quick and solved my issue immediately. Big up for Betty!

WOLF からの回答

WOLF からの回答
Customer service reps were amazing
Customer service reps were very nice , polite, helpful and friendly. And they took care of my issue instantly.

WOLF からの回答
The perfect size for me for travel…
The perfect size for me for travel accommodates all different types of jewelry and just enough for a trip. Beautiful real leather.

WOLF からの回答
Delivery took 5 days laid for 2 day…
Delivery took 5 days laid for 2 day service fed ex placed order on wednesday afternoon got package on monday afternoon

WOLF からの回答
Extremely great quality product and…
Extremely great quality product and spot on with the pic and fast delivery 🚚 with great support

WOLF からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。