Worldstream - Solid IT. No Surprises. レビュー 261

TrustScore 5段階評価の4.5

4.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Worldstream has been the kind of server/network vendor that you don't even think to review. In fact, sometimes you might forget they're even there. I rarely have to login. I rarely have to remember th... もっと見る

5つ星のうち5の評価

Hello,I have tried many providers for my Forex trading and honestly Worldstream is the best from all of them hands down.Support is great and fast,always here to help with anything you have.Thank you g... もっと見る

5つ星のうち5の評価

Wij maken al jaren gebruik van de diensten van Worldstream (dedicated servers). De snelheid qua reacties op tickets is ongekend. De technische kennis van het team helpt ons iedere keer weer uit de bra... もっと見る

5つ星のうち5の評価

I recently needed to upgrade our servers, and the experience with Worldstream's TechCare team was outstanding. Alex handled everything with remarkable efficiency and flexibility, proceeding with the... もっと見る

企業が回答しました

企業情報

  1. コンピュータのコンサルタント

当該企業による記述

Worldstream is a Dutch cloud infrastructure provider with its own data centers and its own network in Europe. Since 2006, we design, build, and manage IT infrastructure for organizations that require control, transparency and predictability. Worldstream delivers dedicated servers, private cloud, and hybrid infrastructure solutions for mission-critical workloads. By keeping the infrastructure chain in-house, from data centers and network to hardware and 24/7 support, Worldstream provides organizations a solid, transparent, and predictable foundation for modern IT environments. No lock-in. No hidden costs. No surprises.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

261件のレビュー

5つ星
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5つ星のうち5の評価

Hello,I have tried many providers for…

Hello,I have tried many providers for my Forex trading and honestly Worldstream is the best from all of them hands down.Support is great and fast,always here to help with anything you have.Thank you guys and keep up the good work.Highly recommended!!

2026年3月15日
自発的なレビュー
5つ星のうち5の評価

Worldstream has been the kind of…

Worldstream has been the kind of server/network vendor that you don't even think to review. In fact, sometimes you might forget they're even there. I rarely have to login. I rarely have to remember that I'm even a customer. It works, it stays online, it's just a quiet winner all around.

2026年3月9日
自発的なレビュー
5つ星のうち1の評価

NOT RECOMMENDED

NOT RECOMMENDED, Alert Scam
I would like to formally express my serious concerns regarding your company’s policies and recent service experience. First and foremost, I find your KYC requirements excessive and unreasonable. I do not understand why it is mandatory to complete KYC verification before being able to purchase services. I placed an order, and even after more than five hours, there was no progress on the server setup. Upon inquiry, I was informed that although I had completed my personal KYC, my business KYC was still pending, and therefore my order could not be processed. This situation is particularly disappointing because the payment has already been collected, and I have been told that the amount will be refunded only after deducting certain fees. This is highly unprofessional. Furthermore, I would like to highlight that I am not a new customer. I have been associated with worldstream platform for the past 8–10 years and currently maintain multiple servers with this company. Despite this long-standing relationship, I am being subjected to the same stringent requirements without any consideration of my history. I am also uncomfortable providing extensive personal documentation, especially given the current global concerns regarding data privacy and misuse. In the unfortunate event that my information is compromised, it is unclear who would be held accountable.
It is equally concerning that such strict requirements appear to disproportionately affect clients from certain regions, particularly Asia. Instead of placing excessive burden on customers, service providers and data centers should ensure they are properly certified and compliant with global standards to build trust and credibility.
With great disappointment, I must state that I cannot recommend worldstream services based on this experience

2026年2月21日
自発的なレビュー
Worldstream - Solid IT. No Surprises. ロゴ

Worldstream - Solid IT. No Surprises. からの回答

Thank you for sharing your experience.

We’re sorry to hear this situation left you disappointed, especially given your long relationship with Worldstream.

To clarify: before we can activate or provision new services, we are required to complete identity and business verification (KYC/KYB). If this verification is not finalized, we are legally unable to deliver additional services. This applies to all customers, including long-term clients.

As we did not receive the required verification at the time, we were unfortunately unable to proceed with the new server delivery until the process was completed.

Regarding your comment about refund deductions: we have reviewed the case and could not find any communication stating that fees would be withheld. Our policy is clear — when we are unable to deliver a server, the full amount paid is refunded. A full refund was issued for the orders in question.

We understand that sharing documentation can feel uncomfortable, particularly given global concerns about data privacy. However, KYC/KYB verification is a legal requirement for infrastructure providers. Without the necessary documentation, we cannot finalize verification or continue provisioning new services. All submitted information is handled under strict security and data protection standards.

Our TechCare team has already reached out to you to assist further. As this involves account-specific details, we cannot discuss them publicly here. We encourage you to continue the conversation directly so we can resolve this properly.

— Worldstream Team

5つ星のうち5の評価

Excellent support and reliable service

had a very positive experience with Worldstream.
The support team was fast, clear, and professional. They handled my request efficiently and even granted a payment extension without any service interruption. Communication was smooth from start to finish.

Special thanks to the TechCare team for their flexibility and professionalism. Highly reliable infrastructure and support.

2026年1月27日
自発的なレビュー
Worldstream - Solid IT. No Surprises. ロゴ

Worldstream - Solid IT. No Surprises. からの回答

Thank you for your 5-star review!

We’re glad to hear you had such a positive experience and that our TechCare team could support you quickly and professionally. We’ll be sure to share your kind words with the team.

We appreciate you choosing Worldstream. We look forward to supporting your infrastructure for many years to come.

5つ星のうち5の評価

Outstanding Support & Rock-Solid Infrastructure

We’ve been working with Worldstream for many years now, and our experience has consistently been excellent.

Most recently, during a very critical holiday period, their team went above and beyond to help us resolve a complex networking and IP configuration scenario under time pressure. The communication was clear, professional, and efficient, and the technical execution was flawless.

A special thanks to the TechCare team, they were patient, knowledgeable, and genuinely supportive throughout the entire process. Even when there was initial internal miscommunication, everything was handled transparently and quickly, resulting in a smooth outcome with zero service disruption on our side.

Worldstream combines enterprise-grade infrastructure with a human, responsive support team, which is something you don’t often find together. We truly value this partnership and confidently recommend Worldstream to anyone looking for reliable hosting with real technical expertise behind it.

Thank you to the entire Worldstream team, it’s a pleasure working with you.

2025年12月25日
自発的なレビュー
Worldstream - Solid IT. No Surprises. ロゴ

Worldstream - Solid IT. No Surprises. からの回答

Thank you for your excellent review and for your long-standing trust in Worldstream.

We’re proud to hear that our team could support you during such a critical period and deliver a smooth outcome without any service disruption. Your kind words about our TechCare team, transparency, and technical expertise mean a lot to us and will certainly be shared internally.

We truly value our partnership and look forward to supporting your infrastructure for many years to come.

5つ星のうち5の評価

I recently needed to upgrade our…

I recently needed to upgrade our servers, and the experience with Worldstream's TechCare team was outstanding. Alex handled everything with remarkable efficiency and flexibility, proceeding with the upgrade process even before the payment had cleared, simply based on our track record as a customer. That level of trust and leniency is rare to find these days.
Communication was clear, friendly, and genuinely human throughout. The new servers were set up within the hour, and I was kept informed at every step. It's refreshing to work with a support team that actually makes you feel valued rather than like just another ticket number.
This is the kind of customer care I've missed for a long time. Well done, Alex, and well done, Worldstream!

2025年12月10日
自発的なレビュー
Worldstream - Solid IT. No Surprises. ロゴ

Worldstream - Solid IT. No Surprises. からの回答

Thank you for your great review and for sharing your experience.

We’re happy to hear that your server upgrade went smoothly and that Alex and our TechCare team could support you efficiently and with flexibility. Trust, clear communication, and a personal approach are values we strongly believe in, so it’s great to see those reflected in your experience.

We value our collaboration and look forward to continuing to support your IT environment in the future.

5つ星のうち1の評価

Meest onbetrouwbare partij ooit

Meest onbetrouwbare partij ooit. Versturen op zondag een (eerste!) betalingsherinnering, en trekken op maandagochtend de stekker uit je server. Het gaat om een bedrag van €100, maar ze berokkenen je tienduizenden euro's schade. Geen telefoontje, mailtje of wat dan ook. Zo ga je niet met je klanten om. Wij gaan na de eerste maand weg, en ik raad ieder ander aan om hier niet eens aan te beginnen.

2025年12月8日
自発的なレビュー
Worldstream - Solid IT. No Surprises. ロゴ

Worldstream - Solid IT. No Surprises. からの回答

Wat vervelend om te lezen dat dit zo is gelopen. We begrijpen dat een (tijdelijke) onderbreking grote impact kan hebben en dat betreuren we.

Dit is ontstaan door een geautomatiseerd facturatie- en opvolgproces waarbij vooraf automatisch factuur- en herinneringsberichten worden verstuurd en na het verstrijken van de betaaltermijn automatisch een blokkade kan volgen. We hebben dit inmiddels met u besproken en een uitzondering ingesteld zodat uw diensten bij een eventuele toekomstige vertraging niet automatisch worden geblokkeerd.

Als compensatie hebben we uw lopende periode kosteloos verlengd. Mocht u dit verder willen bespreken, dan staan we via support voor u klaar.

Met vriendelijke groet,
Worldstream

5つ星のうち5の評価

Randy saved my business on a Saturday…

Randy saved my business on a Saturday evening

Today I experienced what exceptional customer service truly means. My VPN service with 19,000 active clients went completely down on Saturday due to my administrative mistake - I missed the KYC verification deadline.
Our entire database was inaccessible, backups weren't working, and Monday would have meant the end of my business.

Randy, a TechCare Engineer, went far beyond his job responsibilities. On a Saturday evening, when the Trust & Safety department wasn't working, he personally reached out to their supervisor and escalated my case as critical.

He kept me updated throughout the process, showed genuine empathy, and never once made me feel like just another ticket number.
Within hours, my server was unblocked, and my business was saved.

This wasn't just good support - this was a human being who understood the real-world impact of bureaucracy and chose to fight for a solution. Randy is the kind of employee every company should be proud of.

WorldStream: you have an absolute gem in Randy. Please recognize what he did today.
If you're looking for a hosting provider that combines technical excellence with genuine human care, WorldStream is worth considering. Just don't forget your KYC like I did :)

2025年11月22日
自発的なレビュー
5つ星のうち5の評価

The Best Hosting Company in the World!

After many years of experience with hosting providers across the USA, Asia, and other regions, I can confidently say that Worldstream stands out as the best hosting company I have ever worked with.

Their products and infrastructure are exceptional — offering true 100% uptime, blazing-fast performance, and rock-solid reliability. What truly makes them shine is their world-class support team. Whenever assistance is needed, their experts respond immediately and professionally, ensuring everything runs smoothly without delay.

With Worldstream, I finally have a hosting partner I can trust completely. Their consistent quality, reliability, and customer-first service mean I’ll never need to look for another hosting provider again.

Highly recommended to anyone seeking top-tier hosting and unmatched technical support.

2025年11月7日
自発的なレビュー
5つ星のうち5の評価

Worldstream is a cost effective solution.

Worldstream is actually awesome and helps when Canadian servers are to costly plus gets me a nice connection and reliable system. I would suggest hiring them for Co-location or other things server related. Helpful ticketing system and no ridiculous calls to tech support numbers needed or to wait on hold for a support again from a Canadian ISP to be told its my hardware. Instead they help, and I like that the most.

2025年11月3日
自発的なレビュー
5つ星のうち5の評価

Great support and business relationship

Worldstream has great support and they respond in a timely matter no matter what the issue is. It is rare to find this kind of dedication to the customer and that has been greatly appreciated throughout the time we had the pleasure of doing business with them

2025年11月5日
自発的なレビュー
5つ星のうち5の評価

Great support

Great and fast support. Even for special requests like upgrading 3 drives one after another to upgrade a storage pool.

2025年10月17日
自発的なレビュー
5つ星のうち5の評価

Excellent

Great service and competitive prices. Friendly and prompt support (less than 15 min to reply) which you rarely see nowadays. Highly recommended if you need a reliable service.

2025年7月4日
自発的なレビュー

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