DO NOT BUY FROM THIS SITE I have received my Flowerbomb intense 100ml perfume and they have charged me twice and sent out 2. The perfume is fake wears off after 5 mins and Iâm sending the other one ba... ãã£ãšèŠã
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Do not order from this company. Red flags appear when tracking number becomes 'ghosted'. Goods never dispatched although they cheekily send email asking if you are satisfied with your purchase knowi... ãã£ãšèŠã
They basically accused me of lying. I'd shopped with Justmylook for a while and never had any problems however on my last order, only 2 out of 3 items arrived yet I'd paid for all 3. I raised this w... ãã£ãšèŠã
Do not use this company ! Check both Trust Pilot review options as the one with the low star rating is the honest one. Ordered 4 times - first three fine and recent order missing approx £35 item... ãã£ãšèŠã
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Excellent service
Placed my first order, quick delivery and good communication, will definitely order again.
Just have to look at the one star reviews
This is my reply to your answer to me on Trust Pilot:-
Order Reference: 28020761 (JML28020761)
Order Status: Payment Received from Paypal
Payment Method: PayPal Express
Delivery Method: Royal Mail 48 Tracked
I have sent several emails to JML stressing that I did not use the rollers because I found the fault straight away and took a photo as evidence which I sent to them the day after receiving the rollers
It cost me £6.95 postage to return them, however, they sent them back to me by Royal Mail last week which I refused to accept.
Unbelievably they sent them back to me again, and today I advised Royal Mail that I refused to accept them, so once again they will be returned to the sender.
After supplying them with the details they asked for, I expect a refund plus postage as per their website.
Regards
Wyn Jackson (Mrs)
Further to my previous review IâŠ
Further to my previous review I received an email on the 25/01/23
Thank you for the email,
i can confirm that a refund is being issued, please allow 7-14 working days for the refund to be back in the account.
Kind Regards, Cory,
Justmylook Customer Services
I am still waiting for refund only eight euros hasnât being refunded to date
Heather Holloway
Avoid! Or lose your money!
Sent wrong item which was returned with proof of postage. No refund and they ignore all emails.
There is a âjustmylook unhappy customersâ Facebook pageâŠ. Says it all!
My order was received quickly
My order was received quickly, very well packaged and the order was complete, have used this company before and have never had a problem, was worried when I read previous reviews. Will use then again.
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