XAUBOT レビュー 99

XAUBOT からの回答

2024年7月3日

Dear Bengt,

You have full access to train and automate our tools with your expertise. The guideline file thoroughly explains parameters related to Stop Loss and their settings.

For assistance, please contact our support team via WhatsApp to stay connected.

If you're beginner in trading, we recommend using our suggested currency pairs and default settings, which the EA algorithm is specifically trained for.

We kindly ask for an honest and fair review.

Best Regards,

XAUBOT からの回答

2024年6月3日

Hi Dear Norulshahlam,

We're delighted to hear that your experience with us has been enjoyable and thank you for sharing your expert opinion with us. We will certainly convey it to the technical team for their consideration. If applicable, we will incorporate it into the features in the next updates.

We are committed to continuously enhancing our service to ensure your satisfaction.

Best regards,

XAUBOT からの回答

2024年5月15日

Dear Tim,

Thank you immensely for dedicating the time to share such an exceptional feedback with us. we're delighted to hear that your experience with us has been enjoyable.
We are committed to continuously enhancing our service to ensure your satisfaction.

Best regards,

XAUBOT からの回答

2024年5月3日

Dear Yvonne,

Thank you for your feedback! We highly value openness and honesty in our approach. We are committed to continuously enhancing our service to ensure your satisfaction.

If you ever have more questions in the future, please feel free to ask us.

XAUBOT からの回答

2024年4月4日

Hello Fernando,

Upon reviewing your order reference, we observed that you placed 3 orders. However, we have not received any email from you regarding the non-receipt of the license.

Kindly check your spam folder as well to ensure that your exclusive license key hasn't been filtered there.

If you have not received the license, please reach out to our support team via email or WhatsApp for assistance in resolving this matter.

XAUBOT からの回答

2024年3月4日

Dear Bryan,

We apologize once more for the extended wait and any inconvenience it may have caused, We truly value your opinion! Your feedback means a lot to us.

We are committed to continuously enhancing our service to ensure your satisfaction.

Best regards,

XAUBOT からの回答

2024年2月5日

Dear Sagar,

We actually followed up on your reference number to investigate the issue you were experiencing.

Your subscription was initiated on Jan 31, which indicates that you haven't yet completed a full 15 days subscription period, but you chose to post a negative review on TrustPilot without giving us a chance to address any issue.

Please contact to our support team via email or WhatsApp number for assistance with resolving your issue.

It's possible that you may not have thoroughly read the installation instructions and inadvertently installed it incorrectly. We're here to help!

XAUBOT からの回答

2024年2月5日

Dear Lionel,

We truly value your opinion! Your feedback means a lot to us. It's fantastic to see that you've been able to make the most of our EA.

We are committed to continuously enhancing our service to ensure your satisfaction.

XAUBOT からの回答

2024年2月5日

Dear Llalmar,

You have full control over all settings within the EA, enabling you to customize it according to your expertise and preferences.

Our default settings prioritize logical profit and lot sizes in the Forex market, with a focus on safeguarding our clients' capital.

Ultimately, the decision lies with you. Your satisfaction with our colleagues' services brings us joy.

Best regards,

XAUBOT からの回答

2024年1月24日

Dear Joop,

We truly value your opinion! Your feedback means a lot to us. It's fantastic to see that you've been able to make the most of our EA, showcasing your expertise even beyond our recommended currency pairs.

We are committed to continuously enhancing our service to ensure your satisfaction.

XAUBOT からの回答

2024年1月18日

Dear Thanduxolo,

Please reach out to our support team via email at info@xaubot.com or get in touch with us on WhatsApp, and we will gladly assist in resolving any concerns you may have.

All the best.

XAUBOT からの回答

2023年12月26日

Dear Yushan,

Thank you immensely for dedicating the time to share such an exceptional review with us. we're delighted to hear that your experience with us has been enjoyable.

We are committed to continuously enhancing our service to ensure your satisfaction.

XAUBOT からの回答

2023年12月26日

Dear Michael,

We greatly appreciate your generous 4-star review. we're delighted to hear that your experience with us has been enjoyable.

We continuously strive to deliver the finest tools and services for you!

XAUBOT からの回答

2023年11月3日

Hello Dear Enzo,

We actually followed up on your reference number to investigate the issue you were experiencing.

We noticed that didn't receive an email indicating any issues.

Feel free to get in touch with us if you have any questions about Stop Loss, whether it's through email or WhatsApp.

Our consultants are available to provide you with any assistance.

We kindly ask for an honest and fair review.

Best Regards,

XAUBOT からの回答

2023年11月3日

Hello Dear Aaron,

We actually followed up on your reference number to investigate the issue you were experiencing.

Your subscription was initiated on October 29th, which indicates that you haven't yet completed a full monthly subscription period, but you chose to post a negative review on TrustPilot without giving us a chance to address any issue.

Furthermore, we reached out to you through email, and if you are dissatisfied with our service, your payment will be promptly refunded.

We kindly ask for an honest and fair review.

Best Regards,

XAUBOT からの回答

2023年10月6日 に更新

Hello Dear John

Thank you for your feedback.

We actually followed up on your reference number to investigate the issue you were experiencing.

It appears that you've acquired our free version of XAUBOT Pro , and we noticed that didn't receive an email indicating any issues.

Allow us to explain the functioning of our bot, If you are familiar with Martingale strategy, you know that enters the second level twice as much as the first level but our bot, opens the same size trades if the signals received dictate it to.

In the worst case scenario, it reaches the maximum drawdown and the stop is set.

In fact, it's a swing trade and not a scalp that closes the trade quickly with a stop loss.

You haven't completed a 14-day trial yet, but you chose to post a negative review on TrustPilot without giving us a chance to address any issues.

Additionally, you will receive a backtest file for all currencies for PRO version, Please make sure to review it thoroughly, as it will provide valuable insights for managing your bot with those specific settings.

We kindly ask for an honest and fair review.

Best Regards,

XAUBOT からの回答

2023年10月6日

Hello Dear Marek,

We are sorry that you have had to face such an experience.

We actually followed up on your reference number to investigate the issue you were experiencing.

We noticed that didn't receive an email indicating any issues.

Please email our support team at info@xaubot.com and we will be more than happy to resolve any issue.

All the best

XAUBOT からの回答

2023年10月6日

Dear Thomas,

We are sorry to see you feel this way.

As you know, all the bot's settings will be completely adjustable.

You will even have the option to limit its involvement to no more than 20% of your capital. We've taken these precautions to ensure your complete security.

Please send us an email at info@xaubot.com so we can provide you the help you might require

Best regards,

XAUBOT からの回答

2023年10月6日

Hello Dear Alireza,

We are sorry that you have had to face such an experience.

We actually followed up on your reference number to investigate the issue you were experiencing.

We noticed that didn't receive an email indicating any issues.

Please email our support team at info@xaubot.com and we will be more than happy to resolve any issue.

All the best