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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

They keep trying to get more money from my 85 yr old mother, who cannot hear properly. They call her consistently in the middle of the night. They insisted she give them her bank and credit card detai... もっず芋る

5぀星のうち1の評䟡

My book 15 stories about love, betrayal, money, sex and search for happiness was given to google books to read for free. Customer service unresponsive. Agreement is a fake, as self publishers royalti... もっず芋る

5぀星のうち2の評䟡

I published 2 Anthologies of poetry with Xlibris publishers from 2017 but received only one book sale net payment for 9 years of being sold by Amazon but no royalties whatsoever paid and no info giv... もっず芋る

5぀星のうち5の評䟡

Experience was subliminal. All around plain good, fun, and exciting for that matter. For example, the person was always there to get the task accomplished. Very relieved that Id the time to work... もっず芋る

䌁業情報

  1. メディア・出版

圓該䌁業による蚘述

A pioneer of the supported self-publishing industry, Xlibris is a book publishing company created by authors, for authors. Xlibris has helped over 60,000 authors publish over 75,000 unique titles. One of its founding principles, which still stands since the company started publishing in 1997, is that authors should have control over their work. Xlibris holds true to this purpose as they help hundreds of authors publish every month in the method of their choosing.


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2.3

期埅以䞋

TrustScore 5段階評䟡の2.5

1322件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

They keep trying to get more money from


They keep trying to get more money from my 85 yr old mother, who cannot hear properly. They call her consistently in the middle of the night. They insisted she give them her bank and credit card details over the phone, and were pretty quick to take money from her. No contract, nothing. Beware of this company. They are scammers. Edited to add that she was also contacted by a company pretending to be HBO who wanted to turn her book into a movie with a $500 000 advance. So xlibris have provided her information to others.

2026幎4月17日
自発的なレビュヌ
5぀星のうち1の評䟡

My book 15 stories about love

My book 15 stories about love, betrayal, money, sex and search for happiness was given to google books to read for free. Customer service unresponsive. Agreement is a fake, as self publishers royalties should be 100%. there is no one to complaint.
Gary Boretsky

2026幎4月6日
自発的なレビュヌ
5぀星のうち1の評䟡

You sell my books see no royaltys

You sell my books see no royaltys. You claim I haven't sold any. But I see different businesses that claim they have 50 in stock. I think we should have a class action lawsuit. I know there's other authors out there with the same problem. Thee Truth Revealed!! My name is Judith Sanson

2026幎3月20日
自発的なレビュヌ
5぀星のうち1の評䟡

I would give a Zero if I could!

Hi everybody! Caution, this Company falls under Scamming Publishing on the Internet.
No Author Copies, always pestering you for your next Project, but all they want is the Money!
Always read Reviews before Purchasing Book Publishing packages!

2025幎8月7日
自発的なレビュヌ
5぀星のうち1の評䟡

GOLD DIGGING RIP OFF MERCHANTS

Published my book (A Pleasant Stroll To Everest) in 2012. Initially good, but then aggressive tactics, one of which I was sucked in by and spent over a $1,000 on a non existent campaign. Rip off. Then within 2 years my author centre was shut down, and never received another cent in royalties, despite trying for over 10 years. (Each contact is simply with another person and the whole rip off sales campaign starts again) I know UK Book Depository sold several hundred copies, and many more via ebook and other retailers as Xlibris have my book listed everywhere. Absolute total scam artists.

2026幎1月1日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

Thank you for sharing your concerns. Our records show that royalties for your book have been processed according to the publishing agreement, and we have recently tested your Author Center without identifying any access issues. Your book has been available since 2012, and as with most independently published titles, sales depend largely on the author’s own marketing efforts. We have been in contact with you regarding these questions and remain available to review any specific details you would like us to look into.

5぀星のうち1の評䟡

Do not use Xlibris they will bleed you


Do not use Xlibris they will bleed you of thousands of dollars and not provide any commission using high-pressure sales and stressful tactics. Learn to use the package Scrivener and open a KDP account yourself, register with a publishing association to market the books and do it yourself. I have and not looked back. Brilliant.
Ihave just published my second gook on Amazon, Transforming Hobby Drone for War, and it only cost me a couple of hundred dollars.

2025幎12月30日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

Thank you for your feedback. We’re sorry to hear about your frustration. Our records show you cancelled your project in October and your final payment will processed in February. We wish you the very best with your future publishing endeavors.

5぀星のうち1の評䟡

My complaint is that the book is on


My complaint is that the book is on Amazon apparently being sold by Xlibris, but as others have stated I don’t receive a dime. Also I am trying to sell my copies on Amazon but can’t because when I go back and search for my ad, only the publisher’s copies show as available. And I don’t get the option of selling it as “new”, only “used”.

2025幎12月9日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

Royalty accuracy is extremely important to us. If there is a reason you think we have not captured all book sales for the royalty report, please contact us.
Second, on Amazon listings and the “used” designation: Amazon controls how books are displayed and categorized on its platform. When a book is listed under an assigned ISBN, Amazon associates that ISBN with the publisher of record. As a result:
• Copies sold by third parties or resellers may appear as “used,” even if they are new.
• Authors selling personal copies may not be given the option to list them as “new” if Amazon already recognizes the ISBN as tied to the publisher’s primary listing.

5぀星のうち1の評䟡

Thoughts and Dreams: A collection of poems

After paying US-based Xlibris £800 to publish my poetry book and despite continuous online sales, I have received £0 in promised royalties while enduring aggressive follow-up calls. I have since written four more poem books using a safer local printing house and have given the unicorns my money, who are so much more deserving. P.S. Do not feed dragons.

2025幎12月4日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

Thank you for your comment. We take royalty concerns very seriously, but we’re unable to locate an account matching the details provided using only the first name listed in this review. Please reach out to us directly with your full name, book title, or ISBN so we can investigate thoroughly and address this appropriately.

5぀星のうち1の評䟡

Promises but No Delivery

I published 5 books with them, they always show greedy interest in my books! No proof of anything they promise. They don’t make an appointment to come to their USA offices! I think they are scared that people find out they are cons🀔 I am still waiting for my promised free copies of my books. included in their offer🐁 Americans in these days are surviving, promising but not delivering 🐔

2024幎10月16日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

We’re so glad you’ve published five books with us! Since the pandemic, our team has been working remotely, so we no longer have an office for in-person visits. Regarding your marketing service, Google Ads declined the campaign because of sensitive content, and a refund for that has been initiated. As for your complimentary author copies, our records show your last shipment was sent on May 30, 2025—please reach out to us directly so we can confirm delivery and make sure everything’s taken care of for you.

5぀星のうち1の評䟡

Rude rude pushy consultants

Rude rude pushy consultants. I enquires with them 2 years ago and ended up going elsewhere cause they were so pushy. After re visiting another website called Balboa the phone call I got back was from Xilibris not knowing they were affiliated. The consultant basically said I was costing them money because they had my name in their system for 2 years, was again pushy for me to pay upfront on the dot, and then cracked the says when I didn't want to go ahead and said they are removing my name. If this is someone you have speaking for you business or running it, this is bad. Very very bad.

2025幎9月25日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

We’re sorry to hear about your experience and appreciate you sharing this feedback. What you described is not the experience we want for our authors, and we take your comments seriously. We’ll review this matter internally to ensure it’s addressed.

5぀星のうち1の評䟡

I had book published for my grandmother


I had book published for my grandmother in 2020 and haven’t received a dime for royalties. The amount of money I paid to have the book published and the typos and grammar errors that were published are embarrassing. I will find away to get out of this deal and publish my grandmother’s book on my own. Very disappointed is this publishing company.

2025幎8月25日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

We’re sorry to hear about your disappointment and appreciate the chance to clarify. Our records show that royalty payments have been issued. We’re happy to review that with you directly. Please note that we can’t make corrections or updates to your book without your authorization, and editing services were not part of your original package. Please contact us so we can review your account together.

5぀星のうち1の評䟡

Worst publishing company ever!

I’m so furious. I would give zero stars if I could!! My mom had 2 books published & her recent book sold many copies but yet the Xlibris website shows 3 books sold. She knows damn well she sold many books because her friends who are fellow authors that purchased the book take a photo of themselves holding the book & post it on Facebook. We’re talking about people that are not related to us or each other, are all over the country and Xlibris had the gall to say they were family members holding up the book. NOT TRUE!! AGAIN, these people are not related to us or each other!! Some aren’t even in the same country!!!!
I will be posting this ALL OVER social media and think a small class action lawsuit is in order!

2025幎8月19日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

We’re sorry to hear about your frustration and understand how concerning this must be. We’ve asked for additional information so we can locate your account, but haven’t received a response. Unfortunately, without author details, we’re unable to review this matter further. Please reach out to us with your author name and book title so we can investigate and assist you directly.

5぀星のうち1の評䟡

I am so heartbroken while writing this

I am so heartbroken while writing this, I published my book in 2014. I was young and excited, this man approached me hyped me up about my book music to my ears. I was told they would be here with me every step of the way, publishing, marketing and sales etc. After the publishing fee was paid they rhen approched me and told to pay 1000usd or 700usd to market fhr book. I had no more konwy lweft so rhey told me to self market it myself and they would guide me. If was working because I got some people to purchase the book. Fast forward to 2025 and I have not received any of what was promised. No one called to check in or explain how the royalties work. I made a decision to call and make some checks only to be mansplained y a lady that they cant force people to buy the book. She irritated my soul then she proceeded to tell me that I only made $1.27usd on the book that costed me $800usd. I feel broken this was my entire savings imagine hearing that after so many years. This is the worst company I have ever met. I regret going into business with them. If I could have put a 0 rating I would. One thing xlibris God doesn't like ugly!!!

2025幎8月18日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

I’m so sorry to hear how disappointed and heartbroken you feel about your publishing journey. Self-publishing can provide the tools and support, but like with any author, ongoing involvement is an important part of building awareness and sales. That said, we recognize your experience has not met expectations, and we regret that communication around royalties and marketing left you feeling unsupported. If you’d like, we can share some suggestions and resources that may help you get more visibility for your book moving forward.

5぀星のうち1の評䟡

It took a lot for me to write this


It took a lot for me to write this review as I don't like complaining. I had self-publish my novel before but found it too time consuming, so I approached Xlibris via a Facebook advertisement. The marketing speech I received by Jon Goden was like music to my ears, seemingly super helpful in helping me choose the package which suits me and answering all my questions convincingly. But the first alarm bell rang when I had to pay the first instalment at the end of the phone conversation, without even getting a chance to read the agreement. So I told them to put the project on hold until I have read the agreement, which looked fine. The service provided though was another story. I paid for the Crest package, but my book had been previously edited professionally. I only needed them to format and publish, and was hoping they could handle the marketing side which I am not very good in. He convinced me to buy add-ons, including Literary Bundle and Retail Focus Australia.

I am a designer but wanted to see if they can come up with a better cover design. The designs produced by their designers were so bad I had ended up telling them to use my original cover design. THEN I found out who printed their books. The same people I had printed mine when I self-published, Lightning Source (Ingram Sparks) in Melbourne! So I am paying these people to do what I have done.

The book was published in May, and the pricing was set so high. My book costs more than a Brandon Sanderson new release in Amazon. I had to resort to selling the free copies I received at close to the cost.

Since then it is like dragging a huge boulder uphill. I have had to chase them for every action. The simple landing page promised, presumably made by aprofessional, had glaring errors (I can make better webpages). There is still no professional review of the book done. It's 2 months after publication, and all they have done were to recycle the replies, passed me from one department to another. They even announced they will build the landing page - 3 times after I reminded them each time it has been done.

I finally gave up and wrote to them to get a refund of the works they have not completed. Today they replied, with another series of emails telling me what they are doing - the same series of emails they sent time and again. Yes, including the landing page which they will be building.

2025幎8月6日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

Thank you for sharing your experience so openly—we’re sorry it has felt like such a struggle. You’re right that many of the publishing steps, from cover design to web pages, could be done independently, but our service is designed for authors who prefer to have a partner handle those details. With print-on-demand in Australia, Ingram is the main option unless an author invests in offset printing, though we understand the frustration around pricing. I also see that your website has now been completed, and we regret the delays and repeated communication issues along the way.

5぀星のうち5の評䟡

Unwavering Endorsement of Xlibris


Unwavering Endorsement of Xlibris Publishing
As an author committed to delivering insightful and impactful literature, I have had the privilege of partnering with Xlibris Publishing for the release of my four books:
• A Comprehensive Guide to Tokenization
• Unlocking XRP: The Future of Digital Finance
• Mastering the Stock Market: A Comprehensive Guide to Investing and Trading
• The Ultimate Guide to Cryptocurrency: From Beginner to Trader
From the outset, Xlibris demonstrated an unwavering commitment to excellence. Their team provided expert guidance, ensuring that each manuscript was transformed into a professionally crafted book. The editorial support was meticulous, the design team brought a creative vision to life, and the production process was seamless, resulting in high-quality publications that met my expectations.
Beyond the technical aspects, Xlibris's dedication to author success was evident. They facilitated global distribution, making my works accessible to readers worldwide, and offered marketing services that enhanced visibility. Their customer service was responsive and supportive, addressing any queries promptly and professionally.
For authors serious about their craft and seeking a publishing partner that combines professionalism with a genuine passion for literature, I wholeheartedly recommend Xlibris. Their comprehensive services and dedication to quality make them a standout choice in the publishing industry.

2025幎7月23日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

Thank you so much for your kind words and continued trust in Xlibris. We’re honored to have partnered with you on four impactful titles and are delighted to know our editorial, design, and production teams helped bring your vision to life. It’s wonderful to hear our global distribution and marketing support have made a difference, and we’re grateful for your wholehearted recommendation.

5぀星のうち2の評䟡

I published my book (Children of the Rainbow

I published my book (Children of the Rainbow) with Xlibris in 2022,
Even though it is sold via more than 50 websites all over the world, I HAVEN'T BEEN PAID A PENNY.
=
Thank you for your prompt response and attention to this matter. I would like to clarify that I was never informed or required to create an account within the EFT system. Furthermore, it seems impractical that a transfer to our local bank account via IBAN cannot be facilitated.

2024幎10月2日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

Thank you for sharing your experience—we understand how concerning this must be. At this time, we can only process royalty payments via Electronic Funds Transfer (EFT) for authors with bank accounts in the USA, UK, or Australia. We’re actively working on a solution to support international authors outside these regions and will keep you updated as we make progress.

5぀星のうち1の評䟡

Scammers

Keep miles away from them! They will give you false hope and con you out of thousands They cold call you which is a sign of a scam. I wasn't going along with their narrative so they hung up on me lol.

2025幎6月26日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

We’re sorry you feel that way, we do not make cold calls. You responded to an ad requesting a free publishing guide, which is what prompted the contact. Our goal is to support writers, not pressure them—if the conversation didn’t go as expected that’s unfortunate, but it’s not a scam. We’re transparent about our services and always open to honest dialogue, not misinformation.

5぀星のうち1の評䟡

I would give no stars if I could

I would give no stars if I could
I've had no Royalties at all and everytime you try contact them they say the payout at certain times of year
Excuses excuses excuses ....not a good firm to deal with

They continually ask for MORE information I've replied several time ...to be told payout only 3 times a year ....its nearly a decade since book published at an extortionate cost by Xlibris

Once more a lengthy response but no payment received regardless of Xlibris rules and regulations ....10 years on !!

2025幎6月25日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

We recently received your EFT (Electronic Funds Transfer) information, which is required in order to process royalty payments. As stated in your publishing agreement, royalties are issued quarterly, and your payments will be processed in the next scheduled cycle.
We do not issue royalties without complete and accurate payment details, and we appreciate your patience while this was resolved. Please note that the timing of royalty payments is not an excuse, but a contractual term outlined from the beginning of your publishing agreement.

5぀星のうち1の評䟡

SCAMMERS

Yes, they are SCAMMERS who have HIJACKED my books and are refusing to relinquish them even though I parted ways with them over a decade ago. They are continuing to "sell" my books at around a $300 mark. Thats the reason why my books arent selling. I have threatened them with legal action, however, they ignored me. I will shortly be taking legal action against them for illegally hijacking my books, and for loss of income. Xlibris response to me is a blatant lie! They are selling my books as NEW on Amazon for around $300+ hence my books dont sell! Their entire response is yet another manipulation tactic and a lie. They have NOT cancelled the sales of my BOOKS! Xlibris=SCAMMERS 100%!

2025幎6月1日
自発的なレビュヌ
Xlibris ロゎ

Xlibris からの回答

We’re sorry to hear about your frustration, and we take concerns like this seriously.
To clarify, we do not set or control the pricing of used books on third-party resale sites. Listings that show inflated prices (such as $300) are often from independent resellers and not affiliated with our company in any way. If they try to order a book, the order will be rejected because your books are cancelled. In some cases, titles may remain listed as “used” or “currently unavailable” on retailer sites even after printing has stopped.

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