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企業情報

  1. イベント チケット販売業者

当該企業による記述

Meet XP! We believe buying tickets and selling tickets shouldn’t feel stressful. From fair prices to responsive support and flexible options when plans change, XP helps live event fans experience better, one ticket at a time. BUY TICKETS CONFIDENTLY XP puts fans front and center with upfront prices, real human support, and no hidden fees on over 50 million tickets to the best concerts, games, shows, and live events across the U.S. & Canada – all backed by our Quality XPerience Guarantee. - Same Seats, Better Value: Access the same ticket inventory listed on apps like StubHub and SeatGeek for up to 30% less because we never add junk fees. - Price Alerts: Get notified when your dream seats drop to your ideal price. - Price Transparency: All-in prices from the start. No surprise fees. - Buyer Guarantee: If anything goes wrong, our team of real humans is ready to make it right. SELL TICKETS QUICKLY & EASILY If your plans change, XP makes it easy to sell tickets quickly and safely. Get an offer in 24 hours or less for tickets you can’t use – no waiting, no hassle, no stress. - Instant Offers: Skip endlessly refreshing your listing and sketchy DMs from flaky buyers. Eligible tickets get an offer directly from XP in less than a day. - Safe Transfer, Guaranteed Payout: Every offer is pre-funded before you transfer, so you never have to worry about getting scammed. - Get Paid Fast: Funds hit your XP account as soon as the transfer is complete. Use them to get tickets to your next event, or withdraw directly to your bank, Venmo, or PayPal. WHY FANS LOVE XP - Support That Actually Cares: Every support request is handled by a real person who’s focused on getting you to your event, not routing you through canned replies. - Built for Real Life: Flexible selling options mean you’re never left waiting, guessing, or stressing when plans change. - No Pressure, No Tricks: We never use manipulation tactics to trick you into clicking faster or paying more. Buy and sell on your own time, on your own terms. EXPLORE TICKETS FOR EVERY FAN - Concerts: Pop, rock, country, hip-hop, indie, electronic, K-pop, metal, and more - Sports: NFL, NBA, MLB, NHL, NCAA, F1, UFC, NASCAR, and beyond - Theater & Comedy: Broadway shows, comedy tours, musicals, and immersive performances - …and more: From family shows to local events – if it’s live, it’s on XP THE XP DIFFERENCE: BUILT BY FANS, FOR FANS XP was built by people who believe tickets should empower fans, not exploit them. So we created a ticketing experience that’s transparent, reliable, and human – where fans can buy confidently, adapt when plans change, and feel supported every step of the way. Download XP and experience ticketing that’s finally on your side


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

19件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 16%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Tried selling my tickets to them

Tried selling my tickets to them. 2 tickets, face value 199 per ticket

Their offer was 235 for the pair.

How much are they selling per ticket in the same section?

235 a pop.

Scam scam scam.

I passed on the offer. But they pretty much bank on you being desperate enough to let them go so they can get a hefty little mark up.

2026年5月9日
自発的なレビュー
XP ロゴ

XP からの回答

We’re sorry this was a disappointing experience, and it’s clear we could’ve done a better job setting expectations upfront. XP Offers is built for people who want a fast, easy sale without listing or waiting, which means offers may come in lower than what someone might hope to get on the open market. (For what it's worth, prices on our marketplace are set by independent sellers, not by XP, and we don’t resell tickets we buy through XP Offers on our own site.) We appreciate you sharing this feedback, and we’ll keep working to make these differences clearer upfront as we continue building better experiences for fans.

5つ星のうち5の評価

XP continues to lead the ticket marketplace

I have been using XP before they won the lawsuit against Ticketmaster, Stubhub, Seat Geak, etc. by hiding fees for customers. XP has always and continues to be the most transparent ticket site in the market. Plus the ease of selling tickets directly to XP is an added value that is not really advertised by them, but the process is seamless.

2026年4月1日
5つ星のうち5の評価

Very easy to use and GREAT customer…

Very easy to use and GREAT customer service honestly, they replied to my email about an issue I had instantly. Sold my tickets in 24 hours. To be honest had a very good experience and would use it again.

2026年4月23日
自発的なレビュー
XP ロゴ

XP からの回答

Thank you for taking the time to leave us a review, we really appreciate it! We'll pass the kind words along to the team! See you again soon!

5つ星のうち1の評価

I had a very frustrating experience…

I had a very frustrating experience using XPSell. I followed their instructions and listed my tickets, expecting to receive offers as they promote on their platform and social media.
Instead, I kept getting inconsistent and contradictory responses. When I listed one set of tickets, I was told it was “too soon.” Now, after uploading my BTS ticket, I’m being told it may be “too far.” There is no clear guidance, and it feels like no matter what I do, there is always a different reason why my tickets won’t receive offers.
This lack of transparency and consistency makes the platform unreliable and confusing to use. I expected a straightforward process, but instead I’ve had to deal with unclear rules and no results.
Very disappointed with the experience. I would not recommend this service unless they improve their communication and provide clear, consistent guidelines.

2026年4月10日
自発的なレビュー
5つ星のうち5の評価

SOLID Company!!!!

Sold my tickets to them and it was super EASY! Submitted my tickets and got an offer in less than 24 hours. They walked me through the whole process and paid me way more than I even expected. Customer service was GREAT! Highly recommend!

2026年3月19日
自発的なレビュー
XP ロゴ

XP からの回答

Thank you so much for taking the time to leave us a review. We are glad you had an amazing experience, hope to see you again soon!

5つ星のうち5の評価

They're legit!

Was a bit nervous as I hadn't heard of XP before. I saw the profiles that reviewed on Facebook comments were legit, and did some research on Reddit and Trustpilot and decided to give them a go! I got sold out tickets for Jcole and the tickets were sent to me within a week. Cheaper than stubhub or seat geek. Would recommend!

2026年2月17日
自発的なレビュー
XP ロゴ

XP からの回答

thank you for taking the time to leave us a review, we truly appreciate it!

5つ星のうち5の評価

it’s legit! I was skeptical at first but so grateful now

So grateful I found xp tickets! I had concert tickets that I was trying to sell on my own and it wasn’t working. I was kind of skeptical but WOW seriously it was so easy and I was paid within minutes of accepting the offer and putting in my info for the money transfer. 10/10 would use again

2026年2月24日
自発的なレビュー
XP ロゴ

XP からの回答

Thank you Aly for your review, we truly appreciated it & are very glad you had a good experience. We are looking forward to seeing you again soon!

5つ星のうち5の評価

Easy and fair way to sell tickets

I need to sell some tickets I wasn't going to be able to use due to unforeseen circumstances. It was a surprising easy process. Super easy and straightforward, with good offer too. Whole process took less 2 hours from start to finish. Got paid within minutes of finalizing the sale. Will definitely use XP again in the future.

2026年2月17日
自発的なレビュー
XP ロゴ

XP からの回答

thank you for your feedback, you truly appreciate you taking the time to leave us a review!! See you soon!

5つ星のうち5の評価

Easy way to sell unused season tickets

I’m a Rangers season ticket holder and tried XP when I had a few games I couldn’t make. I was a little hesitant at first since it was a new platform to me, but the process ended up being really smooth.

What I liked most was being able to get an instant offer instead of listing tickets and waiting to see what happens. I’ve used other marketplaces before and it can be a lot to keep track of, especially with pricing changes and payouts. With XP, I could just accept the offer and move on.

Some offers were better than I expected and others were a bit lower, but for me the convenience was worth it. The transfer was easy, customer support was helpful, and I got paid right away.

Overall it was a straightforward, no-stress way to sell tickets I wasn’t going to use, and I’d definitely use it again.

2025年12月9日
自発的なレビュー
XP ロゴ

XP からの回答

Thank you for your review, we are very glad you had a good experience!

5つ星のうち5の評価

Fast offer, fast payment

I was specifically looking for a place that would buy my tickets and pay me right away, instead of platforms like SeatGeek, StubHub, or Ticketmaster that hold your money until after the event. That’s how I found XP.

They state that you’ll receive an offer within 24–48 hours during the business week. Since it was the weekend, I didn’t expect to hear anything until Monday — but I actually received an offer Sunday morning. I submitted proof of the tickets, and by Monday morning the offer was accepted. I transferred the tickets and received payment almost immediately.

They let you choose how you want to be paid. I chose PayPal. I’ll be honest: I got a little nervous when the payment showed up as PayPal USD (PYUSD), which is crypto, because I wasn’t familiar with that. But everything appeared directly inside my real PayPal account, the funds cleared quickly, and I was able to convert it to USD with no problems.

No sketchy emails. No extra fees. No hoops to jump through. Just a smooth, fast transaction from start to finish. Based on this experience, I would absolutely use XP again.

2026年1月25日
自発的なレビュー
XP ロゴ

XP からの回答

Thank you for your review, we really appreciate it! Glad we were able to help you out!

5つ星のうち1の評価

What a waste of time

One star. XP swears up and down they give you a guaranteed offer in 24 hours. I submitted my ticket, waited, and what do I get? A canned email saying “we’re unable to make an offer at this time.” That’s not a guarantee. That’s a lie.

They throw around words like “supply and demand” to sound official but really it’s just an excuse to back out. If you can’t actually guarantee anything, don’t advertise it. I wasted my time on this garbage and got nothing but a copy and paste rejection.

XP Tickets is a joke.

2025年8月25日
自発的なレビュー
5つ星のうち1の評価

I’ve been in ticketing long enough to…

I’ve been in ticketing long enough to spot theater. XP markets itself as fan-centric and transparent. My experience says otherwise.

1. Anonymous, shifting communication. We received unsigned “XP Team” emails that invoked “authorities,” claimed accounts were “suspended,” and demanded paperwork that Ticketmaster does not ask transfer recipients for. When pressed for the actual case references and notices, XP went quiet.

2. Contradictory behavior. They were buying from us one day. The next day they said they could not transact and floated intimidation language. When challenged, the story changed again. That is not transparency. That is evasion.

3. KYC posturing without accountability. They demanded future KYC while refusing to identify who was emailing. You cannot demand identity verification from partners while hiding your own.

4. Process ignorance. Ticketmaster maintains transfer logs and order metadata. Asking a recipient for the original purchaser’s receipt reads like fishing, not resolution.

5. Privacy and tracking concerns. XP’s site loads a stack of third-party scripts and session logging tools. In my opinion the scope of tracking is excessive for a “fan-first” brand.

I did not see adequate, plain-language disclosure that matches what is actually running. That is a privacy red flag.

Bottom line: I value straight dealing. We provided clear, professional requests for documentation so we could help resolve the issue. XP responded with silence and tone shifts. If you care about consistent, accountable partnerships, proceed with caution.

2025年8月19日
自発的なレビュー
5つ星のうち2の評価

Fan-first? More like left-on-read-first.

I gave XP a chance because I read their Substack about being fan-first, fast, and transparent. It sounded great. In reality, it was the most frustrating and disrespectful selling experience I’ve had.

I got matched with someone named Rob. He started the trade, then canceled it when Ticketmaster split the tickets. Fair. I followed up right away with the updated transfer link and told him the third ticket would follow. That was over an hour ago. He vanished.

No message, no update, nothing. Just silence while I sat around waiting. And yes, the original link no longer works. So clearly he was aware.

Later I found out Rob is likely related to the founder. That just makes it worse. If this is how sellers get treated by people tied to the platform, I can’t imagine what the standard is for everyone else.

XP talks a big game about support and clarity, but when it mattered, I got ghosted and ignored after doing everything right.

Disappointed doesn’t even begin to cover it.

2025年7月26日
自発的なレビュー

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