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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

There is absolutely nothing this product did correctly the first time. And it continues to fail. Many performance issues have been blamed on software, and we get updates almost biweekly. They may or m... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I got the snow blower and mow pro combo. There have been a few hiccups but so far I'm pleased with the performance of the mower. Support has been good responding timely and addressing issues satisfa... もっず芋る

5぀星のうち4の評䟡

Yarbo uses solid materials to build the machine. I use it solely for lawn mowing only for 0.2 acre yards. After less than ten times of mowing the core machine quits. Yarbo replaced with a one someone... もっず芋る

5぀星のうち5の評䟡

I have had yarbo running for approx 1 month and I’m impressed by its capabilities. Is it perfect? No, but I had realistic expectations which I think any buyer needs to be aware and reasonable. For th... もっず芋る

䌁業情報

  1. ガヌデン センタヌ
  2. 芝刈り機専門店
  3. 道具小屋

圓該䌁業による蚘述

Yarbo is a pioneering technology company leading the way in smart yard maintenance solutions. With a strong focus on independent R&D technology, Yarbo is dedicated to providing smart yard robots that offer a diverse range of multi-functional services. Currently, Yarbo's product lineup includes snow blowers, lawn mowers, leaf blowers, and newly introduced add-ons such as granular spreaders and liquid spreaders, which further simplify yard care tasks. Yarbo's commitment to innovation extends to a broader range of yard maintenance solutions, covering irrigation, debris and leaf vacuuming, plowing, trimming, voice companionship, and more.


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4.0

ほが満足

TrustScore 5段階評䟡の4

135件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 88に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち4の評䟡

hit and miss

I’ve been using Yarbo on my rural property for a few months now, and when it works, it’s like magic. But there’s a catch: it requires a lot of babysitting. The battery is a bit of a bottleneck; it takes hours to charge and often gets 'stuck' at a certain percentage, meaning I have to manually send it back out at 50% just to get the job done. The real headache, though, is the navigation. It always tries to take the shortest route home, which usually means slamming straight into a snow wall on my curvy driveway. Once it’s stuck, it drains its battery trying to escape, leaving me to trek out and rescue a heavy, dead robot in the middle of a storm.

2026幎2月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Purchased Yarbo snowblower package in


Purchased Yarbo snowblower package in December2025 hesitantly and it has beyond a doubt proven itself in a central New Hampshire winter setting ! Had a couple of hiccups during initial setup and the support team got me right through them promptly. This machine sits in a semi remote setting on its own and performs regularly and flawlessly so far. I cannot and won't speak for others but my results have saved me countless hours of snow removal. I will say it is working an 1800 square foot paved driveway basically a horseshoe shape .I have taken control of it manually also from over 70 miles away again it did what was wanted. There is a learning curve no doubt but patience will pay off. Although only one and three quarter month owner I`m sold and can't say enough. I hesitated and hesitated for months to make a decision ,read and watched numerous videos and finally decided. Glad I did !

2026幎2月2日
自発的なレビュヌ
5぀星のうち1の評䟡

There is absolutely nothing this setup that is worthy of praise.

There is absolutely nothing this product did correctly the first time. And it continues to fail. Many performance issues have been blamed on software, and we get updates almost biweekly. They may or may not help. Why weren't these fixed before release? Both mowing and snow blowing performance is poor when you eventually get it to work as they say it should. It is mediocre at best. Many parts have failed and continue to fail even after owning for 1.5 years. Many of the marketing promises are just fake. Not going to happen.

2026幎1月23日
自発的なレビュヌ
Yarbo ロゎ

Yarbo からの回答

Thank you for taking the time to share your experience. We’re very sorry to hear how frustrating and disappointing your ownership experience has been.
We understand how upsetting it is when a product does not meet expectations, particularly after extended use. Your feedback regarding the setup process, overall performance, and unmet expectations has been noted and taken seriously. These are not the experiences we want our customers to have.
We would appreciate the opportunity to better understand your situation and review your case in more detail. If you’re willing, please contact our support team through the official support channel and reference your Trustpilot review. This will allow us to look into your history and determine what options may be available to assist you.
Thank you again for sharing your feedback. We value hearing directly from our customers, and your comments help inform how we support and improve the customer experience.
Team Yarbo

5぀星のうち5の評䟡

Rural upstate NY

Rural upstate NY, gravel driveway that’s uneven. It performs best when I keep the skid/height adjusted and avoid scraping too low. Once I figured that out, it cleared reliably and didn’t get hung up as much as I expected.

2025幎10月14日
自発的なレビュヌ
5぀星のうち2の評䟡

If it works, great. But tech support is in India...enough said

When it works, it's amazing!
But the customer support is so shockingly incompetent I'm right now considering running a chargeback just to get someone's attention.
1st - Customer support is in India. It's impossible to get someone from the US to help you. Everything is in India. That should say half of the problem.
2nd - My Yarbo ignored the boundaries I set. It fell off my deck 10 feet. Customer support ignored everything I told them about it. To their credit, they sent me a new unit. That was good.
3rd - My Yarbo fell off the deck AGAIN, this time from a different problem (it drove itself over the dock...wtf!). Customer support ignored everything I said and told me "your unit is functioning properly, we've checked everything out." WRONG.
4th - My yarbo consistently says "no GPS signal" and just won't run. But their diagnostics say it has great GPS signal and is completely fine. It can see 24 GPS satellites! But it still won't run because it has "Weak GPS Signal". When I send screenshots of everything (it won't run + all the satellites it sees) Yarbo support (in India of course) tells me "we've checked on everything remotely and your yarbo is just fine. Just run it again and don't worry sir, we'll take care of you." IT WON'T RUN.

This has gone on for 2 months now. Yarbo has outsourced everything to India. They don't care about what's actually happening. They're not interested. Despite my Yarbo not running, they tell me it's fine it's fine it's fine.

5th - they asked for a screenshot of the GPS (RTK) diagnostics so they could see all the satellites. It sees 40! satellites. My Yarbo still won't run and they respond and say "We can assure you your yarbo is fine."
Oh really??? it's fine? Then why won't it run?
$5000 of amazing engineering and zero ability to solve a problem.

2026幎1月12日
自発的なレビュヌ
Yarbo ロゎ

Yarbo からの回答

Hello James,

First of all, we’re very sorry to hear about the frustration and difficulties you’ve experienced. We completely understand how disappointing it is when a product with so much potential doesn’t work as expected, and when the support experience doesn’t meet your expectations.

Please rest assured that we are fully committed to supporting you until the issue is completely resolved. We have a structured support system in place that includes first-level technical support, field service engineer (FSE) support, and, when necessary, escalation to our R&D engineering team. Any unresolved or complex issue can and will be escalated to higher levels to ensure it is properly addressed.

At the moment, we’re unable to locate your existing support case in our system using the information available from your profile here. Because of that, we can’t yet review the details of your case or intervene directly to move things forward.

Could you please share your support ticket number with us? Once we have it, I will personally follow up with our field service engineer team to review your case in detail and work toward a proper resolution.

Thank you for your patience, and we appreciate the opportunity to help make this right.

5぀星のうち5の評䟡

I’ve been really impressed with how


I’ve been really impressed with how easily Yarbo adapts to my uneven terrain. My yard is far from flat, yet it handled all the bumps and slopes without missing a beat. What surprised me even more was the precision with which it avoided all my no-go zones—no wandering, no mistakes. It’s been incredibly reliable and accurate.

2025幎11月26日
自発的なレビュヌ
5぀星のうち5の評䟡

I really appreciate the ability to


I really appreciate the ability to lower the blades and adjust the cutting height remotely—it makes fine-tuning the mow incredibly convenient. The module’s vertical flexibility also helps a lot, allowing it to move up and down to stay even with the terrain, which results in a much smoother, more consistent cut across the whole yard. It’s a level of precision I didn’t expect from a robotic mower.

2025幎11月12日
自発的なレビュヌ
5぀星のうち5の評䟡

I love that it doesn’t require a


I love that it doesn’t require a boundary wire—setup was so much easier than traditional robotic mowers. The battery life is excellent, giving it plenty of runtime to cover my yard, and the app is surprisingly robust with tons of useful controls and visibility. Overall, a fantastic experience.

2025幎11月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Don't waste your money

Don't waste your money. If you have a problem, they'll make an appt for you to speak with customer service...at 2am your time. They'll email you to tell you how they're working on your case, then they'll tell you they can't help you. I have a pile of this crap for sale if anyone is dumber than me and wants to buy it.

2025幎11月24日
自発的なレビュヌ
Yarbo ロゎ

Yarbo からの回答

Hi Lori, we’re truly sorry to hear about your unpleasant experience. We really want to help make this right, but we are currently unable to locate your support ticket in our system, so we’re not able to move forward with the next step yet.

Could you please share your support ticket number with us? This will help us investigate what went wrong and provide a proper follow-up.

We also apologize for the inconvenient call time. We will look into this arrangement as well. It may have happened because other available time slots were already taken, but we will double-check to ensure there was no scheduling issue.

Thank you for your feedback, and we hope to clarify this matter as soon as we receive your ticket information.

5぀星のうち3の評䟡

No response

Unfortunately, they do not respond to emails. What a shame! This is absolutely unprofessional behavior!

I sent the e mail again to your support , my mail address ends with gmx.de

2025幎10月25日
自発的なレビュヌ
Yarbo ロゎ

Yarbo からの回答

Hi Simon,

Firstly, please rest assured that we always respond to every support email we receive. We are here to answer your questions and help resolve any issues you may encounter.

To better understand the situation, could you please let us know which email address you used to contact us? This will help us check whether there were any communication issues on our side. Since we were not able to locate any email from you in our system based on your current ID, we are unsure how to assist without more details.

If you have any questions, please feel free to reach out to us at support@yarbo.com. Our dedicated support team is available to reply within 24 hours.

Thank you for your understanding.

5぀星のうち1の評䟡

J’ai acheté le Yarbo avec le module de


J’ai acheté le Yarbo avec le module de tonte dans le but de tondre un terrain d’environ 5000 m2. J’ai choisis ce modÚle car le terrain n’était pas parfait, et l’argument d’avoir un modÚle tout terrain m’a convaincu
 grosse erreur! Il se bloque réguliÚrement, les lames cassent et se retrouvent disséminées dans le jardin! Aucun geste commercial de la part de mon revendeur Anne Faye à Lisieux ni de la part de Yarbo. Seule solution proposée par Yarbo : enlever les protections de sécurité du module de tonte afin de limiter les bourrages
 conseil que je n’ai bien évidemment pas suivis avec des enfants en bas âge qui pourraient se trouver sur le chemin de la machine. Bref un SAV et commercial honteux, à fuire!

2025幎6月10日
自発的なレビュヌ
5぀星のうち3の評䟡

Long rocky start but improving.

The company had what I thought was a solid design and great features. Unfortunately a lot of the features never worked as advertised. I was able to get it to work reasonably well with the lack of promised features which saves this rating. I don’t feel this was built for long term due to many failures and loss of functionality. I have had to have multiple components replace. The service team has been a bit of a joke but generally in the end they do the right thing and fix and or replace the bad components. The shipping team at one point was atrocious they have somewhat improved over time. In a nutshell the company seems to be trying to do right and improve but have still not completely won my trust back. I have no choice but to stick with them because it’s too late to turn back now.

2025幎11月9日
自発的なレビュヌ
Yarbo ロゎ

Yarbo からの回答

Hello Trent,
Thank you sincerely for your honest and thoughtful feedback. As a young company with an innovative concept, Yarbo has indeed faced many challenges this year. Our ambition is to become the best yard solution for everyone who needs it, and we know there’s still a long way to go.
We understand that product performance, customer service, and delivery have been key areas of concern, and we truly appreciate you taking the time to share your experience. Please know that we carefully review every piece of feedback we receive and use it to drive improvements.
We’re always open to advice that helps us grow, and we deeply appreciate your patience and continued support along the way. With each software update and every internal process optimization, we’re working hard to become the five-star brand you can fully trust — and we hope that day isn’t far away.

Warm Regards,
Team Yarbo

5぀星のうち5の評䟡

Our backyard has two slopes with a


Our backyard has two slopes with a flatter section in the middle, so I was a bit nervous about how Yarbo would handle it. In the beginning, it slowed down a lot on the steeper part, then recovered once it reached the flat area. I reached out to support, and they suggested reducing the mowing speed and slightly adjusting the entry angle when it approached the slope. I tried that once, and honestly - it fixed the issue completely.
Now it moves smoothly across the entire yard, no hesitation at all. The battery life is also better than I expected - it starts at 100% and usually finishes my whole backyard with around 40% left. Docking has been spot-on every time, even after long runs.
Overall, I’m really happy with it. Yarbo has turned mowing on uneven terrain from a chore into something I barely think about anymore - it just works.

2025幎10月11日
5぀星のうち5の評䟡

Yarbo’s been great!

Yarbo’s been great overall - the machine works really well and support is super knowledgeable. My only wish is that the technical support meeting slots were a bit easier to book or had more open times, since they fill up fast. Other than that, really happy with the experience!

2025幎11月4日
5぀星のうち5の評䟡

I’ve been showing off my Yarbo to just


I’ve been showing off my Yarbo to just about everyone in the neighborhood — can’t help it, I’m a bit of a tech nerd. It’s awesome sharing the latest smart yard tech and watching people’s jaws drop when they see it mowing or blowing snow on its own. Already got a few neighbors hooked on Yarbo too!

2025幎10月14日

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