â 1 Star â Very Poor Customer Service I waited over 3 weeks for my YesStyle order. On the delivery day, it was suddenly marked ânot safe to deliverâ and returned â despite me never having d... ãã£ãšèŠã
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ENGLISH: Thee clothes on YesStyle are excellent the quality is perfect there is nothing to say when you get the clothes is the same as the site photo. I recommend YesStyle to everyone man... ãã£ãšèŠã
Make sure to check the photos and reviews of the item youâre buying, to guarantee the condition of the item youâre going to get. Personally, my (Premium Standard) shipping arrived quick and ther... ãã£ãšèŠã
1) Shipment never arrived, there were no shipping updates from company or carrier 2) Reshipment was initiated but lots of items were out of stock 3) Reshipment has not arrived yet, two weeks later.... ãã£ãšèŠã
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â 1 Star
â 1 Star â Very Poor Customer Service
I waited over 3 weeks for my YesStyle order. On the delivery day, it was suddenly marked ânot safe to deliverâ and returned â despite me never having delivery issues at my address.
I understand this was a third-party courier, but YesStyleâs response was cold and dismissive. No apology, no accountability â just âwe can only act once the item returns to us.â
After 1.5 months of waiting and emailing, I asked for a refund and was told $7 would be deducted for items I never received. They even claimed they had âfulfilled their responsibility,â which is simply not true.
No compensation. No empathy. Just âhave a nice day.â
Extremely disappointing experience. I will not be ordering again after I finish my refund which they gave back in the app lol!
The shipping is definitely slow
The shipping is definitely slow, but the product selection is great, I canât find this stuff anywhere else. Prices are also super fair. And when one of my hair masks split, I emailed their customer support and they promptly sent me out a replacement. Fabs service
Worst delivery service no tracking noâŠ
Worst delivery service no tracking no nothing
A bad experience
I placed my order on March 30th, and I still havenât received anything. I have contacted them several times to request a solution or a refund, but my requests have been refused. I am very disappointed by this experience.
Iâm extremely disappointed and angryâŠ
Iâm extremely disappointed and angry with this company. I placed my order on April 1st, and to this day, I havenât received anything. No updates, no tracking, no communication. I reached out several times, but their customer service is painfully slow and barely responds. To make things worse, they refused to give me a refund. This is unacceptable â I feel completely scammed. Avoid this site at all costs!
A FUIR
Un large choix mais un service client déplorable voir quasi inexistant. Des réponses automatiques et aucune information sur sa commande une fois expédiée ! J'ai commandé le 20 avril pour 100 euros , la commande (n 27752819) n'a été préparée que le 5 mai depuis ce jour plus aucune nouvelle ! Pas sérieux à fuir.
Son estafadores..
Son estafadores... El 22 de febrero hice una compra de 76⬠y ellos me dicen q fue entregado y ellos a mentira... Fui a correos y nunca enviaron paquete.. de la PRE-ADMISION no pasa.
Tampoco me dan respuesta de nada
Bon site, livraison un peu longue
Site avec un large choix de cosmétiques coréens à des prix plutÎt intéressants par contre livraison assez longue (3semaines à peu prÚs pour ma part)
Estafa
Puse una valoración aquà hace unos dÃas y me han contestado como que. "Lo sentimos muchÃsimo y etc" pero nada cambio.
Mi pedido continúa en "PRE-ADMISION
EnvÃo prerregistrado en los sistemas de Correos pendiente de depósito".
Ya no puedo reclamar mi dinero en el banco.
Es una ruleta rusa... Algunos reciben y otros no. Pois mira yo no he tenido la suerte de recibir.
Una mie... de servicio.
Si no quieren intentar la suerte no lo compren.
FUYEZ C'EST UNE ARNAQUE ! Colis jamais reçu
Colis jamais reçu !
Commande conséquente pour cadeaux de Noël à plusieurs membres de la famille, la commande a été partagée sur plusieurs colis envoyés séparément, mais jamais réellement reçu
Service client inexistant, chat via un robot qui nous renvoie vers une adresse mail sur laquelle personne ne répond.
AprÚs plusieurs relances par chat et par mail, je suis face à un mur, aucune réponse ne m'a été donnée !
Je suis épuisée et profondément triste, j'ai perdue mon argent et je n'ai plus rien à offrir à mes proches !
The absolute worst from the beginning
1) Shipment never arrived, there were no shipping updates from company or carrier
2) Reshipment was initiated but lots of items were out of stock
3) Reshipment has not arrived yet, two weeks later. It has not even been released.
4) Refund for out of stock items are only in store credit. Why do I need store credit for a company I will NEVER order from ever again because of how faulty the process is? Absolute scam!!!!
quite decent
you can get discounts on most stuff (+vouchers/coupons/codes etc) and most things are less expensive than on other sites, but the shipping takes a while. I live in Europe so this is my experience with it, but I haven't had any issues with the parcels, products or extra fees
Va un mes de mi pedido y nada.
Va un mes de mi pedido y nada.
Hay productos que dicen esperando stock pero pasan las semanas y no tengo noticias. Me cancelaron uno de esos productos y ahora quien sabe hasta cuando reciba el resto.
No entiendo porque en su tienda se muestran disponibles para añadir al carrito si al final resulta que no tienen stock y te lo cancelan, es por suerte si te va a llegar o no aunque ya lo hayas pagado.
Fue una decepción grandÃsima esta tienda, no creo que vuelva a comprar
Au top!
PremiÚre commande (120â¬) passée le 31 aout, reçue le 11 septembre. Délais respectés.
Produits bien emballés, rien à redire.
Jâai passé ma toute premiÚre commandeâŠ
Jâai passé ma toute premiÚre commande chez Yestyle et jâen suis ravie.
Les produits sont arrivés intacts et trÚs bien emballés.
Jâai reçu ma commande en une semaine seulement, ça a été trÚs rapide.
Jâai été informée par mail de chaque étape de ma commande à la livraison.
Is this a scam?
I was going to try out YesStyle because my friend recommended it and now I regret. No tracking number and nothing shipped to me after placing the order for 10+ days. I purchased on 7/14 and after multiple attempts to contact the company I received 0 reply from anyone. There's a chatbot on their sire showing 1 item out of stock and they are not shipping my order because of that. No updates on when it will be in stock and no option to cancel the order and get a refund either. I guess they just hold on to your money. Reporting this fraudulent practice.
Received the wrong order
Hi,
My mum placed an order for more than â¬80 and she received the wrong order.
She hasnât received any product that she ordered but only one product that she didnât asked for.
What can I do for her to be reimbursed or at least to be sent again the right order ?
Thanks
Cosmética
Hice dos pedidos y llegó todo. Lo único es que el primer pedido llegó al mes o un poco más porque no tomé en cuenta los dÃas festivos (Año Nuevo Chino) y el empaque era muy básico, lo bueno es que no se cayó nada por el camino... Hace poco Hice otro pedido y llegó en menos de 10 dÃas (el contacto con el correo con que envÃan hizo su trabajo). Hasta ahora, todo bien. Siempre responden a mis solicitudes. Seguiré haciendo pedidos desde esta página. Ten en cuenta que no existe correo urgente a España y contacta siempre con la empresa con que te envÃen el paquete.
Des produits de qualité
Des produits de qualité
Le maquillage bien pigmenté et qui tient et qui s aligne au grande marque de cosmétiques, les soins efficaces que ce soit au niveau visage comme capillaire.
Un large choix à des prix intéressants.
Ravie d avoir trouvé ce site.
Je n arrive jamais à avoir un panier vide tellement le choix est grand ð€£
Bad user experience
If you need an item quickly, do not order from this site as it could take them up to 3 weeks to ship the items. They have a no-cancellation policy and you cannot get your money back. I ordered a couple of readily available items, except one item. Now I was not informed it was unavailable when I made the purchase. Looking at the ETA to get that item shipped from overseas to their warehouse, it would take 3 extra weeks to get that item before my order is shipped out. Now who does that? Do you know if it is not standard practice to inform the customer of the item's unavailability and ask if I still want to wait for the item or process a refund for the unavailable item?
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