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YETI レビュヌ 17,486

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TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I was pleased with the response to our warranty claim, because it sounded as if the customer service team made an exception for us. We had purchased Forest Green mugs, which got water spots from the d... もっず芋る

5぀星のうち5の評䟡

Had to file a warranty claim for a cup that was no longer performing as expected. Customer service was attentive and helpful and made the return and exchange process a breeze. My experience with yeti... もっず芋る

5぀星のうち5の評䟡

I was very satisfied how the company stands behind their product.I was pleased with the no hassle service. I own several types of Yeti cups and they all perform very well.I’ve purchased the Yeti esp... もっず芋る

5぀星のうち3の評䟡

The process was simple enough but involved many steps and my replacement item never shipped out which involved me contacting you folks again to determine what happened. Eventually got my item after ma... もっず芋る

䌁業が回答したした

䌁業情報

  1. キャンプ
  2. 狩り・釣り甚品店

圓該䌁業による蚘述

Roy and Ryan Seiders founded YETI in 2006 based on a deep love for the outdoors and the belief that if something doesn’t work, fix it. And if it doesn’t exist, build it. Since then, we've been designing products that last for generations, get you out into the Wild, and keep you there longer. The coolers Roy and Ryan grew up with couldn’t meet the demands of serious anglers or last in the relentless Texas heat. So they made their own – designing the legendary Tundra® with enough insulation to keep ice for days and durability to last a lifetime. We’ve expanded into other products and categories since those first coolers, but our bull-simple approach to design hasn’t changed. Focus on quality. Design for durability. Never cut corners on form or function. It’s the same philosophy we’ve used to make drinkware, soft coolers, chairs, bags, cargo and more. Built for the Wild™ means it’s built to last. From hog hunts to happy hours and the backcountry to back stage, our products have been embraced by communities and outdoor pros across the world all connected through a single common thread – that the gear you rely on should never let you down.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

2䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち3の評䟡

The process was simple enough but


The process was simple enough but involved many steps and my replacement item never shipped out which involved me contacting you folks again to determine what happened. Eventually got my item after many many weeks

2026幎4月13日
YETI ロゎ

YETI からの回答

Hi Drew,

Thank you for leaving a review. It looks like your initial replacement Rambler shipped out fine but was later returned to sender. We appreciate you following up so that an additional order could be sent.

5぀星のうち2の評䟡

la garentie a super bien éte mais j’ai


la garentie a super bien éte mais j’ai poser des questiona sur le produit et je n’est jamais eu de reponse

Pas beaucoup de choix de couleur

2026幎4月13日
YETI ロゎ

YETI からの回答

Hi Mickael,

Thank you for your feedback. To address your question that was not properly answered: there have not been any specific changes made to the handles on our wheeled Roadie coolers. That said, should you encounter any other problems with your replacement, please let us know.

5぀星のうち5の評䟡

Yeti customer service was awesome

Yeti customer service was awesome! I got a response the same day I filed a warranty claim. The entire process was finished in under 2 weeks! I was expecting a denial. Not only do their tumblers keep my drinks ice cold, but they knocked it out of the park with their customer service and standing by their warranty guarantee. They won me over for life! Money well spent! Thanks Yeti!

2026幎4月6日
5぀星のうち1の評䟡

I was shipped the wrong mug again

I was shipped the wrong mug again. I returned my mug in Feb and was shipped the wrong replacement in March. Then a replacement lid was shipped. It leaked, so I needed to ship everything back and continue to wait. The next replacement showed up yesterday and guess what
it was wrong again. I’m currently waiting for a response but it’s totally ridiculous that it can take this long to get a replacement mug - it’s been over 2 months now and the issue isn’t resolved. I’m sure Yeti has spent more on shipping than the actual value of the mugs. It’s also frustrating that I need to ship the “wrong” mugs back before yeti will ship me a replacement mug - naturally this adds a substantial amount of time. I can appreciate that theft can occur but put a hold on my credit card if yeti is concerned that a customer is going to rip them off for $50. I really don’t understand the logic of following that process when yeti is the one shipping the wrong product. So disappointed in yeti.

2026幎4月13日
YETI ロゎ

YETI からの回答

Hi Brad,

Thank you for following up regarding your recent warranty experience and apologies for the numerous errors that have impacted the incorrect replacement being sent.

To streamline getting this resolved in a timely manner without further back and forth via exchanges, a separate team will be in touch soon to better address this.

We appreciate your patience here. Let us know if you need anything else for now.

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