Yoracare レビュー 19

Yoracare からの回答

2026年5月25日

Hi Christine,

I am so sorry for the trouble. We actually replied to your emails with several solutions (including a replacement or a full refund), but it seems our messages haven't reached you.

Could you please check your Spam or Junk folder? If you still can't find them, please let us know right here whether you prefer a replacement or a refund, and we will process it immediately.

Best regards,

The Yoracare Team

Yoracare からの回答

2026年5月25日

Hi Alli,

Thank you so much for this wonderful review! We are absolutely thrilled to hear that you (and your husband!) noticed such a great difference after just one use.

Skipping the conditioner and helping eliminate plastic waste is exactly what we aimed for when creating our shampoo bars. We truly appreciate your support and hope you love your next two bars just as much!

Best regards,

The Yoracare Team

Yoracare からの回答

2026年5月25日

Hi Jessika,

Thank you so much for sharing your experience! We're thrilled to hear that the bar lathers up perfectly and leaves your hair feeling fresh and clean.

Our unique scent does lean a bit medicinal due to the natural ingredients we use, so we really appreciate your feedback on that. We're glad it's working beautifully for you!

Best regards,

The Yoracare Team

Yoracare からの回答

2026年5月25日

Hi Sibel,

Thank you so much for the lovely review! We are absolutely delighted to hear that you're happy with the results after your very first use. Getting that wonderful shine and body is exactly what we hope for!

We appreciate your support and hope your hair continues to love the product.

Best regards,

The Yoracare Team

Yoracare からの回答

2026年5月25日

Hi Mary,

Thank you so much for sharing your experience! We're absolutely delighted to hear that you’ve noticed less hair fall after just two weeks of using our shampoo bar.

We also really appreciate your feedback about a conditioner! Having a complete package is a fantastic idea, and we will definitely share this suggestion with our product development team as we look into expanding our line.

Thank you for your wonderful support!

Best regards,

The Yoracare Team

Yoracare からの回答

2026年5月25日

Hi Loal,

Thank you for reaching out, and I am very sorry to hear about your disappointment.

To clarify, while our international shipping and fulfillment center is located in China, our official products are not sold on Amazon, and they should always arrive in our authentic Yoracare packaging.

We take situations like this very seriously. We have just reached out to you directly via email to request more details and photos so we can investigate exactly what happened with your delivery. Rest assured, we are also ready to process your request under our 60-day money-back guarantee.

Please check your inbox (and your spam folder, just in case) so we can get this sorted out for you right away.

Best regards,

The Yoracare Team

Yoracare からの回答

2026年5月25日

Hi Elena,

Thank you so much for the wonderful review! We are thrilled to hear that you are very happy with the quality of our products and that you plan to buy from us again. Your support means the world to us!

Best regards,

The Yoracare Team

Yoracare からの回答

2026年5月13日

Hi Heather, thank you for your honest and detailed feedback — we truly appreciate it.
If your packaging did not say Yoracare, then something clearly went wrong with your order. That is not the experience we deliver, and we take this very seriously.
We are a Korean brand that ships internationally from China, as it is the most efficient way to reach customers worldwide something we should absolutely communicate more clearly.
We've already reached out to you directly as we believe you received the wrong product and we want to make this right. Please reply to our message so we can resolve this together.
— The Yoracare Team

Yoracare からの回答

2026年5月12日

Hi Bernedeta, thank you so much for this wonderful review it truly made our day! 🌿

We're so happy to hear you're loving the lather and that your hair feels clean and bouncy with no irritation. That's exactly the experience we work hard to deliver!

We can't wait to hear how you feel once you finish your first bar the best results are yet to come. Stay tuned! 😊
— The Yoracare Team

Yoracare からの回答

2026年5月12日

Hi Annabel, thank you for taking the time to share your feedback we genuinely appreciate it, and we're sorry to hear this experience left you feeling misled.

We want to be fully transparent: Yoracare is a Korean brand, and our formula is developed using Korean ingredients and Korean haircare expertise. However, our orders are shipped from China, as this allows us to fulfill deliveries efficiently to customers worldwide. We understand this distinction matters, and we recognize we could do a better job making this clear upfront.

We never want any of our customers to feel deceived that goes against everything we stand for.
We've already reached out to you directly so we can discuss this further and make things right. Please don't hesitate to respond to our message we're here and happy to help. 🌿

The Yoracare Team

Yoracare からの回答

2026年5月12日

Hi Nyree, thank you for your feedback and we're truly sorry to hear about this experience. This is absolutely not the standard we hold ourselves to.
We want to clarify a few things: Yoracare does not sell on Amazon. Any listings you may find there are unauthorized third-party sellers using our brand name we have no affiliation with them whatsoever, and we cannot vouch for the products they ship.

Our official packaging is exclusively branded Yoracare, so if you received something different, it sounds like something may have gone wrong with your order and that's something we take very seriously.

We also want to sincerely apologize that your email went unanswered. That should never happen, and we're sorry you were left without a response.
We've already sent you a direct message so we can look into this together and find the right solution for you. Please don't hesitate to reply we're committed to making this right. 🌿

— The Yoracare Team

Yoracare からの回答

2026年5月12日

Hi Jill, thank you for the kind words we love hearing this! 🌿
Great hair results are exactly what we're here for. So happy the bar is working for you!
— The Yoracare Team

Yoracare からの回答

2026年5月12日

Hi Kim, this made us smile so much thank you for sharing this! 🥰🌿
We love making sure our customers get the best value possible, and we're so glad the timing worked out perfectly for you! The bundle deals, the 20% discount AND store credit you absolutely nailed it! 🎉

Welcome to the Yoracare family we can't wait for you to experience the results. And thank you for the tip to future customers subscribing really is the way to go to never miss out! 😊
— The Yoracare Team

Yoracare からの回答

2026年5月12日

Hi Sharon, thank you so much for sharing this we're really happy to hear that! 🌿
An itchy scalp can be so uncomfortable to deal with daily, so knowing Yoracare has made a real difference for you means everything to us.
This is just the beginning we can't wait to hear about your results as you keep going! 😊
— The Yoracare Team

Yoracare からの回答

2026年5月12日

Voilà la réponse :

Response:
Hi Mire, thank you so much for your wonderful review! 🌿
We're thrilled to hear your hair feels amazing and full of volume and we completely understand what you mean about other bar shampoos leaving hair feeling greasy. That's exactly what we've worked hard to fix with Yoracare!
We can't wait to hear back once you've experienced the full results over time. So far so good the best is yet to come! 😊
—The Yoracare Team

Yoracare からの回答

2026年5月12日

Hi Violetta, thank you so much for your lovely review! 🌿
We're so glad to hear it's been gentle on your skin and helping with breakouts that really means a lot to us. Knowing you'll be coming back is the best compliment we could receive!
Welcome to the Yoracare family we can't wait for you to experience even more results over time. 😊
— The Yoracare Team