you.com レビュヌ 

52
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TrustScore 5段階評䟡の2

1.8

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

The service has had intermittant outages since I signed up with them a year ago. But it's now been completely out for the last five days. I reported the issue, and since I need to buy a new service to... もっず芋る

5぀星のうち1の評䟡

GPT-4-Turbo (the one with a 128k context window) has been made practically braindead because of their "You.com AI", they don't understand people don't want "You.com AI", they want GPT-4, Claude 3, etc... もっず芋る

5぀星のうち1の評䟡

The account access code isn’t coming through. I’ve already lost hundreds of euros up to this point because of this issue. They couldn’t even add a third-party login option—instead, they made it rely o... もっず芋る

5぀星のうち5の評䟡

Wonderful platform! I've been using You.com exclusively since I got the Pro subscription. With just $15 a month you have access to all the most advanced models out there from ChatGPT o1, Claude Sonne... もっず芋る


連絡先

1.8

期埅以䞋

TrustScore 5段階評䟡の2

52件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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1.8

すべおのレビュヌ

(52)

過去12か月のレビュヌ数: 15ä»¶

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5぀星のうち1の評䟡

verry bad answer

verry bad answer, bad problem solving, i thing gpt 3 is much better than the paid version of you.com

2024幎10月5日
自発的なレビュヌ
you.com ロゎ

you.com からの回答

Sorry to hear about this. Please submit a support form at the following address or contact us at support@you.com with a link to a sample chat where you experienced this, so we can look into it further for you: https://home.you.com/support/contact-us

Thanks for your patience.

5぀星のうち5の評䟡

Prompt refund after my mistake

I accidentally subscribed to you.com with a yearly plan instead of a monthly one late at night. When I realized my mistake the next day, I sent them an email. I received a response within 24 hours and a refund the following day. Given some of the reviews I had seen, I was pleasantly surprised by their prompt and efficient service. Thank you, Joel, for your quick reply!

2024幎5月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Lobotomized LLMs

GPT-4-Turbo (the one with a 128k context window) has been made practically braindead because of their "You.com AI", they don't understand people don't want "You.com AI", they want GPT-4, Claude 3, etc. The LLM will also ignore your prompt and use search results, while simultaneously forgetting you even said anything. Like sending long prompts? Too bad! It will convert your entire prompt into a text file, (which will be treated as a document, not a prompt), and it will repeat itself and keep mentioning it until you create a new chat. Any junior intern could fix these problems in about one day, but these problems haven't been fixed in over two months.

2024幎5月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Worst customer support ever

Worst customer service ever because it does not exist. I wanted a refund, in the 14 day timeframe, but they just did not care to answer.

Also the chat is the worst, because in chats with the chatgpt4 model it does not know anything from the prompts before in the same chat (a problem with almost all models) and additonally all models are worse than the originals.

2024幎5月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Unmet Expectations and Unresponsive Support at You.com

As a professional relying heavily on the latest advancements in AI technology, I chose You.com with high expectations for its GPT-4 capabilities. Unfortunately, my experience has been deeply disappointing, prompting me to share my concerns for the benefit of others considering their service.

**Misleading Service Descriptions:**
Upon subscribing to You.com, I was under the impression that their platform supported extensive input lengths for GPT-4, akin to what competitors like OpenAI and Perplexity offer. This was a critical factor in my decision, as my work often involves complex queries that span several pages. To my dismay, I discovered that You.com imposes severe restrictions on input lengths, far below what is practically useful for my needs. This limitation was not disclosed before purchase, leading to a significant mismatch between expectation and reality.

**Subpar Alternatives and Quality Concerns:**
To work around these limitations, I explored the Genius mode, hoping for a solution. Unfortunately, this feature did not live up to its name, providing responses that seemed to rely on GPT-3 rather than the superior GPT-4 model. The quality of the answers was noticeably inferior, failing to meet the professional standards required for my work.

**Customer Support and Resolution:**
Seeking a resolution, I reached out to You.com's customer support 2 hours after my purchase, detailing my concerns and requesting a full refund due to the service not meeting the advertised capabilities. Three weeks have passed without any acknowledgment or response from their team. This lack of communication is frustrating and diminishes my trust in their commitment to customer satisfaction.

**Conclusion:**
I am left with no choice but to advise potential customers to approach You.com with caution. The discrepancy between what is advertised and what is delivered is significant, and the unresponsiveness of their customer support compounds the issue. Regrettably, a service with such potential has fallen short on fundamental aspects of customer service and transparency.

I remain hopeful that You.com will address these concerns, not just for my case but for the integrity of its service offerings. Until then, I urge others to consider this experience when choosing.

2024幎2月20日
自発的なレビュヌ

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