No results after 4 months approx-I emailed you after a lengthy wait (probably around 8 weeks, I cant remember the date I sent them now) for my results and on the 18/4/26 you said my results were comin... もっと見る
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After years of persistent IBS, I'm grateful I have some of the answers I needed. I was initially worried about taking the sample, but it was really straightforward (no mess without being graphic) My h... もっと見る
Fantastic test! It’s really easy to use and the report is so easy to follow. Much easier and smoother than others on the market that I’ve taken previously! The knowledge and help from the t... もっと見る
Got totally fobbed off by this company. Sent my test off in October. Was desperate for my results because I have been very unwell. Contacted them after 4 weeks to be told they hadnt received my test a... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Practitioner Platform for Gut Health.
連絡先
York Health Sciences, Unit 4 Utilities House, Osbaldwick, YO19 5UP, York, 英国
- 01904 530 770
- info@yourgutmap.co.uk
- yourgutmap.co.uk
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ネガティブなレビューの 25%に回答しています
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この企業のTrustpilot 利用方法
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No results after 4 months approx-I…
No results after 4 months approx-I emailed you after a lengthy wait (probably around 8 weeks, I cant remember the date I sent them now) for my results and on the 18/4/26 you said my results were coming in early the following week. Today is 18/6/26, I emailed you yesterday, you haven't replied today, if your not going to provide the service I have paid for REFUND me asap please with interest! I have just phoned also and no reply so so what is going off?!
It was so complete test!
It was so complete test! I have now know more about my body than before.
I highly recommend this to try it out with your practitioner guide.
I had a problem with my gut
I had a problem with my gut, I was so confused.then my practitioner recommend me to do this Gut GI Axis test and I found my problem. I would say, its great test! at least once in a year!
Got totally fobbed off by this company
Got totally fobbed off by this company. Sent my test off in October. Was desperate for my results because I have been very unwell. Contacted them after 4 weeks to be told they hadnt received my test as they had moved labs . The clinic that I had purchased the test from had checked with them to make sure it’s was being sent to the correct place . Sent another test to correct lab in November. Was told I would get results in December. No results in December or January. Asked for a refund and was totally ignored. Lost £300 and now having to pay another company. Terrible service. AVOID!!!

GutMapDx からの回答
The test kit was delivered promptly
The test kit was delivered promptly, and the instructions were simple to follow. The findings provided me with helpful guidance on how to modify my diet.
The gut microbiome test
The gut microbiome test, which my nutritionist suggested, was a true eye-opener. It clarified a few persistent digestive problems.
The support team is professional and genuinely easy to work with
GutMap DX has been a reliable and trusted partner in delivering high-quality diagnostic testing and dependable results. Their testing is precise and consistent, which gives me confidence when supporting clients and discussing outcomes.
The support team is professional and genuinely easy to work with, which makes managing client cases straightforward. Having access to their functional practitioner support has been particularly valuable, helping to build solid, consistent feedback for clients, and offering insights they wouldn’t otherwise have access to.
I’ve also found the additional CPD and educational resources extremely useful. They add real value and help keep clinical knowledge current and practical.
Josh and his team continue to support my business, helping it grow in a competitive space and I will absolutely continue using GutMap DX going forward. Their combination of quality testing, practitioner support, and ongoing education makes them a standout provider.
I’ve been working with YourGutMap for a…
I’ve been working with YourGutMap for a number of years to offer testing services for my clients & have always received an excellent service. Quick laboratory results and great service from Josh and the team! Look forward to working with you guys in 2026.
Rachael - Nutrition Element 🍏
Fantastic test
Fantastic test!
It’s really easy to use and the report is so easy to follow.
Much easier and smoother than others on the market that I’ve taken previously!
The knowledge and help from the team is so personable and really informative!
Practitioner Experience
I’m a registered nutritional therapist with nearly 20 years of clinical experience. I signed up to offer Your Gut Map tests to clients, but unfortunately, I’ve had repeated issues with their service that have led me to stop using them entirely. Across multiple test orders, I experienced:
Delays in dispatching kits and receiving results
Poor communication, requiring constant follow-up
A test sample failure with no clear explanation
A client who withdrew entirely due to the repeated delays and loss of trust
A refusal to refund me the €210 practitioner fee, despite the test results now holding no value for that client.
In total, I’ve had problems with almost every test I ordered from this company, and I’ve had to repeatedly defend their service to my clients. I’m now out of pocket and have lost a long-standing client because of their mishandling.
While I appreciate that no lab is perfect and post-test failures can happen, the overall handling of the situation — and refusal to accept accountability — has been incredibly disappointing. I would advise other practitioners to proceed with caution.
I will no longer be offering Your Gut Map tests in my clinic.
Irene Flannery
Registered Nutritional Therapist
Prepaid Kit for a GI Axis test never arrived
I ordered a kit for a GI Axis test - paid for it - it was for a client of mine.
The test never arrived and it has now been 2 weeks - PLUS the lab is not responding to my queries.
The guy that got me signed up as a Therapist here is called Josh - cannot say the surname here. Asad is also I dealt with - looking at the transaction on my bank statement it appears that you guys are based in Abu Dhabi and are called GutMAp LLC. I can the number in York but no one replies - It's either I've been scammed or someone else has cloned your website and sold me a kit which never arrived. The order number is: 998120852176.
Can you reply to this and let me know what is going on? Thanks.
Not just a microbiome test!
After many attempts to understand my daughter's symptoms of anxiety, breathlessness and tummy aches I finally found out the answer after doing the Microbiome Test. It's a wonderful and comprehensive test which analizes as well 12 other biomarkers including gluten and lactose sensitivity, sugar index, macronutrient synthesis and antibiotic damage. It is by looking at all of these biomarkers that we realized what caused my daughter those symptoms in the first place. It comes with a personalized meal plan generated by AI, which helped her feel more energized, mentally alert and symptoms free! On my side the mealplan helped me shed fat belly and most of all improve post menopausal symptoms! Thank you very much. Finally, a tool that helps repair and strengthen our immune system and improves quality of life and moods!
After years of persistent IBS
After years of persistent IBS, I'm grateful I have some of the answers I needed. I was initially worried about taking the sample, but it was really straightforward (no mess without being graphic) My health coach helped me to change my diet based on the results. Now I am in the routine of following the diet it is really easy, not like vry restrictive diets I have done in past. I have recommend the test to my husband, and some of my friends, really happy with the service.
Great to understand more about my gut…
Great to understand more about my gut health.
My trainer told me to take the test
My trainer told me to take the test, It has really helped me. It is not cheap but I think it's been really worthwhile for me. I have lost weight, and no longer feel full and bloated after meals. It might be unrelated but I am sleeping a lot better as well.

GutMapDx からの回答
My Nutritionist recommended the test…
My Nutritionist recommended the test and it is the best thing I have done for my health!

GutMapDx からの回答
Helped me get to the bottom of my…
Helped me get to the bottom of my bloating and I feel great with my new diet!

GutMapDx からの回答
waste of money
My wife bought this for me. My GP told me I had wasted my money on the poo test. Not what I wanted to hear after £300 test

GutMapDx からの回答
Great experience
Test was really helpful, very quick and easy to do. All round great experience

GutMapDx からの回答
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