Dorette Allison Betts was AMAZING. I’ve gone this route before as I’m sure you all know. Most who have qualified me before over the years have been professional and polite but Allison was very clear,... もっと見る
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The agent I spoke with, had the great ability of communicating very well. I cannot say that about all companies. That is always appreciative. Anyway, if she is not getting top pay.I am suggesting yo... もっと見る
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Steven Callahan was fantastic!! Very personal, professional and jovial. We shared plenty of laughs as we moved through the registration process. He came right back and registered my wife after 3 ho... もっと見る
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The agent seemed very interested in helping me and if everything goes through he will accomplish just that. He was very passionate about his job as an agent and was rooting for the best for me since... もっと見る
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企業情報
連絡先
6300 Bridgepoint Parkway, 78730 , Austin, 米国
- 773-200-0003
- assist@yourwayinsurance.com
- yourwaymedicare.com
4.8
優良
2428件のレビュー
ネガティブなレビューの 44％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Agent was very concerned about meeting…
Agent was very concerned about meeting my needs. That was very helpful and important to me .
2026年4月21日
Highly professional insurance expert
Highly professional insurance expert. Brodi was exceptional in handling our business.
2026年4月21日
Your Way Insurance からの回答
Thank you for taking the time to share your feedback with Your Way Insurance. We’re thrilled to hear that Corbin provided kind, patient, and knowledgeable service. Delivering a positive and supportive experience is very important to us, and it’s always rewarding to know our team members are making a meaningful impact. Your feedback will be shared with Corbin and our leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
James Martinez is a very pleasant and…
James Martinez is a very pleasant and nice addition to your team, he is also very friendly and helpful.
2026年4月20日
Your Way Insurance からの回答
Thank you for sharing your kind and thoughtful feedback with Your Way Insurance! We’re so pleased to hear that James Martinez made such a positive impression. Being friendly, helpful, and a pleasure to work with are qualities we value highly, and we’re glad James demonstrated those during your experience.
Your feedback will be shared with James and our leadership team. Thank you for choosing us! If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Very knowledgeable and efficient.
2026年4月20日
Your Way Insurance からの回答
Thank you for taking the time to share your feedback with Your Way Insurance. We’re glad to hear that your experience was both knowledgeable and efficient. Providing clear, effective support is a top priority for us, and we appreciate you recognizing that effort.
Thank you for your positive comments—we truly value your feedback. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
The agent continued the conversation…
The agent continued the conversation even though I told my blood sugar was crashing. He moved me from a PPO to an HMO which was NOT in my best interest! I am going to report them to Medicare.gov. I have been harasses everyday with 25 phone calls or more from a group with an autodialer that says they are from the Senior institute or something along those lines. They dial from from phone numbers that can't be dialed.
2026年3月17日
Your Way Insurance からの回答
Thank you for taking the time to share your feedback with Your Way Insurance.
We are very concerned to hear about your experience and take feedback like this seriously. We strive to ensure all interactions are handled respectfully, with careful consideration for individual circumstances and wellbeing.
The situation you described does not reflect the standards we expect from our team, and we welcome the opportunity to review this further. We encourage you to contact our Member Services directly so we can look into this matter thoroughly and address your concerns appropriately.
Your feedback is important to us, and we appreciate you taking the time to share it. Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team
My experience with the representative…
My experience with the representative was very good. I appreciate his personality and how great he was with answering my Questions.
2026年4月20日
Your Way Insurance からの回答
Thank you for taking the time to share your positive experience with Your Way Insurance! We’re delighted to hear that you had such a great interaction with our representative and that your questions were answered thoroughly. We truly appreciate your kind words and value your feedback. Providing excellent service is very important to us, and reviews like yours let us know we’re on the right track. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
The lady was very nice very…
The lady was very nice very informative. The only thing is when I needed to ask a question. I got the feeling that she really didn’t want me to do that.
2026年4月20日
Your Way Insurance からの回答
Thank you for taking the time to share your experience with Your Way Insurance! We’re glad to hear that you found our representative to be very nice and informative, and we truly appreciate you recognizing that effort. At the same time, we’re sorry to learn that you felt discouraged when asking a question. That is certainly not the experience we want for our customers.
Your comments have been noted, and we will use this feedback as a coaching opportunity to ensure our team remains welcoming, patient, and open to questions at all times. We value your input and thank you for helping us improve our service. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Tammie Peeples was very attentive
Tammie Peeples was very attentive, thorough and professional
2026年4月20日
Your Way Insurance からの回答
Thank you for taking the time to share your positive experience with Your Way Insurance! We’re pleased to hear that Tammie provided attentive, thorough, and professional service. We truly appreciate you taking the time to share your experience, and we will be sure to pass along your kind words to Tammie. Recognizing team members who deliver excellent service is very important to us. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Your Way Insurance からの回答
Thank you for taking the time to share your experience with Your Way Insurance! We’re glad to hear that our representative took the time to clearly explain the plan and was patient throughout the process. Providing clear information and respectful, supportive service is very important to us, and we appreciate you taking the time to recognize that. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
I liked it the way the representative…
I liked it the way the representative show kindness in respect and explain everything very well in answer all questions that I had
2026年4月17日
Your Way Insurance からの回答
Thank you for taking the time to share your experience with Your Way Insurance! We’re pleased to hear that our representative showed respect, kindness, and took the time to clearly explain everything while answering all of your questions. Providing patient, informative, and courteous service is a top priority for us, and we truly appreciate you taking the time to share your experience. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Everything was explained in detail so…
Everything was explained in detail so that I understood. My agent, Doris Hood, was very polite and made extra sure I understood what she was telling me
2026年4月17日
Your Way Insurance からの回答
Thank you for taking the time to share your experience with Your Way Insurance! We’re happy to hear that everything was explained in detail and that our agent, Doris , took extra care to ensure you fully understood the information. Providing clear, patient, and courteous service is very important to us, and we truly appreciate you taking the time to recognize Doris’s efforts. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
A helpful courteous agent who also was…
A helpful courteous agent who also was sincere in his service and care.
2026年4月16日
Your Way Insurance からの回答
Thank you Myra, for taking the time to share such kind feedback with Your Way Insurance. We’re delighted to hear that you received helpful, courteous, and sincere service. Providing genuine care and excellent support is something we truly value, and it’s wonderful to know that this experience reflected that commitment. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Your Way Insurance からの回答
Thank you Thomas, for sharing your feedback with Your Way Insurance. We’re glad to hear that your consultant was pleasant, knowledgeable, and able to help resolve your previous concerns. Providing clear, informed, and friendly support is very important to us, and we’re happy to know your experience reflected that. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Cameron was a lovely lady who helped me…
Cameron was a lovely lady who helped me get the best coverage for my needs. She was extremely knowledgeable and very very patient with me because I had so many questions. I was so impressed by her professionalism, knowledge, but most of all her dedication to provide quality service to seniors. She was such a lovely lady and we became instant friends. She gave me her number and told me to call anytime. I asked her if it would be appropriate for me to call her just to say hello and see how her day is going. She was so tickled and replied absolutely. I would give her a 10 plus star rating. Premium customer service at its finest. She deserves a raise or a bonus. I would totally recommend Cameron to help seniors navigate their Medicare coverage.
2026年4月7日
Your Way Insurance からの回答
Thank you Carol, for taking the time to share such kind feedback with Your Way Insurance. We are truly pleased to hear about the exceptional level of service you received. Cameron’s professionalism, knowledge, patience, and dedication to ensuring you had the best coverage experience are qualities we greatly value, especially when supporting seniors with important decisions.
We appreciate your kind words and recommendation, and we will be sure to share this feedback with Cameron and our leadership team. Providing premium customer service is our goal, and feedback like yours lets us know we are on the right path. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
The agent dealt with all aspects of…
The agent dealt with all aspects of the plan with knowledge and confidence. Alexander Cloward also spoke clearly and informed. The follow up call for information was handled in the way.
2026年4月8日
Your Way Insurance からの回答
Thank you Jerry, for sharing your feedback with Your Way Insurance. We’re glad to hear that Alexander provided knowledgeable and confident guidance throughout all aspects of your plan. Clear communication and thorough follow‑up are extremely important to us, and it’s great to know your experience reflected that standard. We appreciate you taking the time to share your experience and will be sure to pass along your kind remarks. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Very personable to us!
Everyone was really nice, helpful, and very professional! They explained everything very well and answered all our questions in a very friendly manner!
2026年4月16日
Your Way Insurance からの回答
Thank you Denny, for sharing your feedback with Your Way Insurance. We’re delighted to hear that our team provided a personable, friendly, and professional experience. Taking the time to clearly explain options and thoroughly answer questions is something we strive for, and it’s great to know that effort made a positive impact. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Agent was friendly
Agent was friendly, answered all my questions, helpful. Look forward to having him as my agent for a long time.
2026年4月16日
Your Way Insurance からの回答
Thank you Gloria, for taking the time to share such kind feedback with Your Way Insurance. We’re happy to hear that your agent was friendly, helpful, and thorough in answering all of your questions. Building long‑term relationships through knowledgeable and approachable service is very important to us, and we’re glad your experience reflects that. We truly appreciate you taking the time to share your thoughts. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Started unknowingly and nervous to trust another agent but this agent appeared to be totally all in and very interested in…
The agent seemed very interested in helping me and if everything goes through he will accomplish just that. He was very passionate about his job as an agent and was rooting for the best for me since I get forgotten in the Medicare/insurance companies
2026年4月16日
Your Way Insurance からの回答
Thank you for sharing your feedback with Your Way Insurance We understand that choosing a new agent can feel uncertain, and we’re grateful you entrusted our team during that process. It’s wonderful to hear that our agent demonstrated genuine care, passion, and a strong commitment to your best interests. Advocating for our clients and ensuring no one feels overlooked is extremely important to us. We appreciate you taking the time to share your thoughts and look forward to continuing to support you. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
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