I have not received my results back yet, but I wanted to review regarding the blood collection with the finger pricks. It is ridiculous. I ended up pricking three fingers trying desperately to 'milk'... もっと見る
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レビュアーのコメントを見てみましょう
Yoxly’s whole site is super easy to use, and it’s easy to select the right kit. The kit itself comes in totally discreet packaging. The kit comes with detailed instructions on how to do your samples,... もっと見る
企業が回答しました
Pack is very neatly produced and instructions clear. The blood collection devices were pretty much useless though, I had to try various cutting instruments to get enough blood. One of the tests was in... もっと見る
企業が回答しました
Ordering the kit was easy and it arrived quickly in discreet packaging. The instructions were clear and I received my results back securely within a few days. Yoxly have done a great job in taking the... もっと見る
企業情報
当該企業による記述
Yoxly revolutionises sexual health by supporting education, improving access to services, and promoting equality through an integrated ecosystem that empowers individuals.
連絡先
20-22 Wenlock Road, N1 7GU, London, 英国
- +44 (0)20 8050 3832
- info@yoxly.com
- yoxly.com
4.1
ほぼ満足
75件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Royal mail failed to deliver my parcel…
Royal mail failed to deliver my parcel on time and I was unable to do the test.
But a refund was issued thanks
2023年9月27日
Yoxly からの回答
We're very sorry about the Royal Mail failing to deliver your parcel on time. As you know, we ship all kits via Tracked 24, but sadly the Royal Mail no longer guarantees delivery in 24 hours -- even for Tracked 24. Apologies, then, on their behalf, but we're pleased that we, Yoxly, could at least do our part to ensure a good experience. Thanks again!
Excellent service
2023年9月3日
Yoxly からの回答
Thanks so much! So happy to make everything easier for you -- thank you!
I ordered several test kits for more…
I ordered several test kits for more people and they all came very quickly and were easy to use. Had a great experience! Thank you!
2023年8月31日
Yoxly からの回答
You're very welcome: always reach out if we can be of any help in the future, and thanks for being part of the growing Yoxly community!
Great service
2023年8月13日
Yoxly からの回答
Our pleasure. Always happy to help, and never hesitate to let us know how we can improve our products and services for you. Thanks again!
Great experience with yoxly
Great experience with yoxly. Posted my samples 5pm on Wednesday, arrived at lab Thursday and had results on Friday. Would recommend using them!
2023年9月1日
自発的なレビュー
Yoxly からの回答
Thanks very much! That's just what we like to hear, and so glad we could provide the exact service we're out to champion. Thanks again!
Yoxly からの回答
Thank you very much! So very glad we could provide good service, and please always let us know if we can help at all in the future!
Fantastic service
2023年7月31日
Yoxly からの回答
Thanks so much! So pleased we could offer a great experience for you, and please always contact us if we can do anything further to assist. Have a great day!
Very quick and efficient with plenty of…
Very quick and efficient with plenty of instructions as to what to do.
2023年7月9日
Yoxly からの回答
We really appreciate it. If you can think of any ways we can make the entire experience easier for you, please let us know!
very easy and straightforward to use…
very easy and straightforward to use and arrives in a reasonable amount of time
2023年6月1日
Yoxly からの回答
Thanks so much! We always want to provide the best service, and always feel free to let us know how we can improve our service and make our products all the more convenient for you. Thanks!
Really helpful and understanding sent…
Really helpful and understanding sent me another kit after I messed the first one up would recommend
2023年4月27日
Yoxly からの回答
Hello! So happy we could help and send a replacement kit for you. We're determined to be the best possible at-home testing company out there, so please never hesitate to contact us if we can be of any help in any way. Thank you!
Couldn’t ask for better experience
Couldn’t ask for better experience. Fast delivery, easy to do, send back and results the very next day. Super impressed and Yoxly will definitely be my “go to” for this kind of thing!
2023年4月11日
自発的なレビュー
Yoxly からの回答
That's great to hear - thanks for letting us know! As ever, please contact us if we can do anything to assist. Have a great day!
Superb service!
Yoxly’s whole site is super easy to use, and it’s easy to select the right kit. The kit itself comes in totally discreet packaging. The kit comes with detailed instructions on how to do your samples, and everything is logged online so you can access results easily. Overall super pleased, quicker than getting an appointment with the clinic, and saved a journey too!
2023年4月3日
自発的なレビュー
Yoxly からの回答
Hello! Thanks so much for such positive feedback. We're very happy to have been able to create and deliver a positive service. Thanks again!
Excellent service, best on the market!!!h
Excellent service. Loooooovvveeee how easy it is to get tested and revive the results in my own privacy. Kits are very easy to order, instructions clear and simple to follow. Delivery was in time and the results were provided promptly! I have already ordered another kit. Lol
2023年3月22日
自発的なレビュー
Yoxly からの回答
Thanks so much! Glad you found it clear and easy -- and thanks for the reorder!
Everything was as expected
Everything was as expected, instructions were clear and easy to follow. Timing expectations were met and overall a smooth and easy process.
2023年3月10日
Yoxly からの回答
Perfect! That's exactly what we like to hear. Thank you, thank you!
Yoxly からの回答
That's excellent news and very encouraging - thanks for the great feedback!
Great service!
Kit came really fast and was easy to use, lovely that it can be used by trans women too!
2023年3月18日
自発的なレビュー
Yoxly からの回答
Ah, that's great news -- and yes, we're determined to create products and services for everyone, because sexual health is a universal human need. Thanks again!
Everything was quick and easy
Everything was quick and easy, fast delivery and results. Test was simple and easy to do. Would use again, highly recommend!
2023年3月15日
自発的なレビュー
Yoxly からの回答
Perfect! We're happy to hear you found it so simple and easy to use. Thanks, too, for the recommendation!
Speed of delivery and results service
2023年3月17日
Yoxly からの回答
So glad we could provide quick delivery and results. Thanks for the comments!
Would use again
My experience with Yoxly was great. The test came the following day I ordered it and I got my results a couple of days after posting the test back. Overall it was really easy and would use again.
2023年3月1日
自発的なレビュー
Yoxly からの回答
We love it when we are able to provide a great service to great people. Thanks for the feedback!
Best STI testing service around
Clear instructions, discreet packaging, and the most quick and efficient STI testing service I’ve used. An all-round great service for anyone who doesn’t have time for the endless phone consultations or spending hours in the clinic.
2023年3月16日
自発的なレビュー
Yoxly からの回答
You're right, who has time for long and embarrassing clinic waits? Thanks so much for the feedback, and glad we could provide an alternative for you!
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