Couldn't be happier with my Astroturf, YumiHome popped up on FB while searching for budget artificial grass and so glad I did, budget doesn't mean crap ! 38mm great looking grass, at a very good pri... もっと見る
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From me asking advice on what's the best type of artificial grass,especially having a dog They responded within in minutes The advice was clear and understandable. After a few messages... もっと見る
企業が回答しました
I can’t put into words how happy I am with the service and quality of the artificial lawn From start to finish I first spoke to John who was outstanding If it wasn’t for him, and his exp... もっと見る
I must congratulate Yumihome On such a swift delivery and personal help with my order I wasn't expecting it til tomorrow (Thursday)but it came bright and early today (wednesday). Absolutely well... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to yumiHome, a distinguished family-owned enterprise deeply committed to elevating outdoor spaces to a level of excellence. With a legacy of excellence, we have firmly established ourselves as industry leaders, specializing in the provision of premium artificial grass, state-of-the-art composite decking, and impeccable cladding solutions. Our dedicated team of seasoned professionals brings a wealth of experience to the table, driven by a singular mission: to assist homeowners, businesses, and contractors in the creation of impeccably designed, highly functional, and exceptionally low-maintenance outdoor environments. Whether your vision entails the transformation of your landscape into a verdant oasis, the establishment of a luxurious outdoor living space, or the implementation of robust wooden sleeper solutions, we offer not only a comprehensive range of high-quality products but also an unwavering commitment to guiding you toward the realization of your outdoor design objectives. Do not compromise on the ordinary; instead, aspire to the extraordinary with yumiHome. Join us today, and together, we will elevate your outdoor space to a pinnacle of sophistication and refinement. Your dream outdoor space is within reach, and yumiHome is your trusted partner in achieving it.
連絡先
4.6
優良
60件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent follow up with Adam
I recently ordered an Artificial Grass Role, and I’m very pleased with both the product and the service provided. The delivery was right on time, which I truly appreciated.
A special thanks to Adam, who was excellent in coordinating with me throughout the process. He consistently kept me updated on the product status and proactively informed me of any potential delays. His communication was clear, timely, and supportive, which made the whole experience smooth and reassuring.
2025年5月24日
自発的なレビュー
yumiHome LTD からの回答
Wow — seriously appreciate this 🙏 You didn’t just buy a product, you put your trust in us, and Adam made sure we earned it every step of the way.
On-time delivery ✅
Clear updates ✅
Support that actually supports ✅
Big thank you for taking the time to share this. Means more than you know. We’ll keep showing up — for every order, every time 💯👏
The communication was excellent from Adam and Megan
The communication was excellent from the beginning of transaction, speedy response to emails and understanding of the requirements for decking, delivery driver again was excellent.. would definitely recommend this supplier and would be my first choice again.. thank you again Megan and Adam for making a great customer experience. Regards Lee Brighton Sussex
2025年4月25日
自発的なレビュー
yumiHome LTD からの回答
Lee — this means the world 🙌 You trusted us with your decking project, and hearing that both Megan and Adam delivered with clear comms, fast replies, and real support… that’s exactly what we aim for 💥
Massive shoutout to the delivery team too 🚛💨 — when every part of the process clicks, that’s when the customer experience becomes great, just like you said.
Thank you for making us your first choice — we won’t take it for granted. Sussex, we’ve got you covered 👊
I wish I needed to order more from…
I wish I needed to order more from them! They are that good. Honestly can't praise them up enough they are so helpful and I had a lot of samples from various companies to see what grass was the best and for the best price and these come up trumps literally the best quality and half the price to the other companies
2025年4月15日
自発的なレビュー
yumiHome LTD からの回答
This one hits hard — thank you 🔥
You did your research, compared samples, and still chose us… not just for price, but for quality — that means everything 🙏
We don’t aim to be “good for the price” — we aim to beat the overpriced competition on every front 🧠💪
Anytime you need us again (even if it’s just a question), we’re here. Appreciate you more than you know 🙌
Absolutely the best service
Absolutely the best service. Trustworthy, good quality even better contact with seller. Surely doing more business with him in future absolutely best honestly!
2025年3月31日
自発的なレビュー
yumiHome LTD からの回答
This is what we live for 💯
Trust, quality, real communication — you nailed everything we work hard to deliver 👊
Appreciate the kind words more than you know. Can’t wait to work with you again — and next time, we’ll aim to top this experience too 🔥📦
Thanks for believing in us 🙏
Fantastic!
Brilliant communication, super friendly! Kept us up to date with tracking and answered anything questions willingly.
The grass is spectacular and just what we needed. Fab find!
Would highly recommend. Thank you so much!
I will definitely share to friends and family in need of Astro-turf.
2025年3月27日
自発的なレビュー
yumiHome LTD からの回答
You crushed us with kindness here — thank you 🙏
Brilliant to hear the grass hit the mark 🌱 and the service made it easy. That’s the combo we work for — quality product + clear, friendly communication every step of the way 💬🚚
Massive thanks for sharing the love — word of mouth means everything to a business like ours. You didn’t just buy from us… you became part of what we’re building 💥
Appreciate you big time 👊
Absolutely fantastic service and…
Absolutely fantastic service and quality grass.
I needed some grass within 3 days and they done absolutely everything to get the grass to me on time…. It was delivered a day early as well.
Can’t recommend enough, really polite, professional and will go the extra mile for their customers.
Will be recommending to everyone.
2025年2月28日
自発的なレビュー
yumiHome LTD からの回答
Hi Charlotte,
Thank you so much for your kind words! It was an absolute pleasure dealing with you. We're all about making it work for our customers, and we're so glad we could get your grass to you even earlier than expected. Your recommendation means a lot to us!
Looking forward to helping you again in the future. 😊
Best,
Adam - yumiHome Team
Absolutely brilliant service.Decking is…
Absolutely brilliant service.Decking is of superb quality and the items were shipped out super fast.Will definitely be buying from them again.Superb transaction.🥇🏆💯👍
2025年1月21日
自発的なレビュー
yumiHome LTD からの回答
Hi Gareth,
Thank you so much for leaving such a wonderful review! We’re so happy to hear that you’re pleased with the decking and the fast service. It’s always great to know that everything went smoothly for you.
We really appreciate your support and are excited to have you as a returning customer. If there’s anything else you need, please don’t hesitate to reach out — we’re always here to help!
Thanks again for choosing us, and we look forward to serving you again soon!
Best regards,
Adam
Exceptional customer service and a…
Exceptional customer service and a lovely company to deal with
Ordered some grass and their composite deck boards a few times for projects must say they always go out their way to make sure im left happy even after delivered always give me a call to make sure im happy
My clients are over the moon with the quality
Thank you ever so much for looking after me
Mark
2025年1月2日
自発的なレビュー
yumiHome LTD からの回答
Hi Mark,
Thank you so much for such a thoughtful review! We're absolutely delighted to hear that you’ve had such a positive experience working with us. It’s fantastic to know that both the grass and composite deck boards have been perfect for your projects, and that we’ve been able to make sure you’re always happy with your orders.
Your kind words about our customer service mean the world to us, and we’re thrilled to hear your clients are over the moon with the quality too. It’s always a pleasure to work with you, and we truly appreciate your continued trust in us.
Thanks again for taking the time to share your feedback, Mark. If you ever need anything, we’re here to help anytime!
Best regards,
yumiHome Team
Brill service from start to finish…
Brill service from start to finish can’t praise these folks enough when called they went above and beyond to answer all my questions as I didn’t know how this whole grass installation works even sent me a free box of samples that arrived next day. Called me the following day to make sure they’ve arrived
Really helpful I wish more companies were more like this one
Spot on! Will definitely recommend
Thank you guys xx
2025年1月1日
自発的なレビュー
yumiHome LTD からの回答
Hi Amy,
Thank you so much for such a lovely review! We’re so happy to hear that we could go above and beyond to help you with your grass installation questions. It’s great to know the samples were helpful, and we’re really glad to hear that they arrived quickly and we could follow up to make sure everything was just right.
Your feedback means the world to us, and we’re beyond grateful for your kind words and for recommending us! It’s customers like you that make what we do so rewarding, and we truly appreciate you taking the time to share your experience.
Thanks again, Amy, and we’ll be here whenever you need us again!
Warm Regards
yumiHome Team
The highest rating
The highest rating, the price and quality are top notch, thank you for everything❤️
2025年1月8日
自発的なレビュー
yumiHome LTD からの回答
Dear Victoria,
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you're happy with the price and quality of your carpet. Your satisfaction means the world to us, and we’re so grateful for your kind words. ❤️
If you ever need anything else, please don’t hesitate to reach out.
Warm regards,
Adam
Great company very helpful very polite…
Great company very helpful very polite and the delivery is so fast more companies should be like this one and the product is great quality
2024年10月16日
自発的なレビュー
yumiHome LTD からの回答
Thank you so much for your kind words! It was an absolute pleasure dealing with you, and we're thrilled that you're happy with the product and delivery. We strive to provide the best service possible and are glad to have exceeded your expectations. Please don't hesitate to reach out if you need anything else!
Adam - yumiHome
Great service,product was excellent and…
Great service,product was excellent and great value ,definitely use again and you get to track your purchase !!!! Jay ? Top bloke to deal with
2024年8月12日
自発的なレビュー
yumiHome LTD からの回答
Thank you so much for your great feedback! We're really happy to hear you had a positive experience and found the service and product to be excellent. Jay will be delighted to know he was helpful! Looking forward to serving you again in the future!
yumiHome - Team
Excellent service
Excellent service, great price and excellent quality artificial grass. I would highly recommend if you're on a tight budget
2024年6月11日
自発的なレビュー
yumiHome LTD からの回答
Thank you for your amazing feedback! We're thrilled to hear that our artificial grass met your expectations both in quality and price. Helping customers find the perfect solution without breaking the bank is exactly what we aim for. If you ever need more products or advice, we're just a call away. Your recommendation means a lot to us!
yumiHome Team
Great service
I was pleasantly surprised to receive my order a day ahead of schedule, making it just a 3-day wait instead of the expected 4. Impressed with the efficient service, the order process was seamless, thanks to Adam who facilitated and promptly emailed my invoice. Moreover, the delivery driver was incredibly approachable and willingly assisted in bringing the roll into my garden. Highly recommend this company for their top-notch service and customer-friendly approach. Many thanks!
2023年10月19日
自発的なレビュー
yumiHome LTD からの回答
Hello,
Thanks a bunch for taking the time to share your experience with us! We're thrilled to have exceeded your delivery expectations and made that wait a day shorter. Speedy service is our middle name!
Kudos to Adam for making the order process a breeze. He's our behind-the-scenes maestro, ensuring everything flows seamlessly. 🎶💼
And a special shout-out to our delivery rockstar! We believe in going the extra mile – or garden, in this case. 🚚🌿
Your recommendation is gold to us! Many thanks for choosing us and for the kind words. Looking forward to serving you in the future!
Best regards,
Team Yumihome 🏡🌟
Good quality grass
Good quality grass, it can be delivered on the exact date requested as well as having great customer service.
It would be good if I was able to purchase other supplies as the guy who I was speaking with seems extremely genuine and knowledgeable.
I will be returning for further purchases
2023年10月13日
自発的なレビュー
yumiHome LTD からの回答
Hello,
Thanks a ton for the shout-out! We're delighted to hear that our grass quality hit the mark for you and that the delivery was right on the money.
Your kind words about our customer service and the guy you chatted with (we bet that's Adam or one of his pals!) put a big smile on our faces. 😊🌿
We're all ears when it comes to your suggestions. Stay tuned; we're cooking up some plans to expand our offerings!
Can't wait to welcome you back for more purchases. Your return is eagerly anticipated!
Warm regards,
Team Yumihome 🏡🌟
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